Mercury Direct: Sending a Delivery Confirmation

From FloristWiki

(Difference between revisions)
Jump to: navigation, search
(New page: After you fill an order, you can send an Order Confirmation to the sending florist to confirm that you filled and delivered the order. This message arrives at the sending florist’s shop ...)
Current revision (12:24, 15 October 2010) (edit) (undo)
 
(3 intermediate revisions not shown.)
Line 1: Line 1:
-
After you fill an order, you can send an Order Confirmation to the sending florist to confirm that
+
After you fill an order, you can send an Order Confirmation to the sending florist to confirm that you filled and delivered the order. This message arrives at the sending florist’s shop as an Answer (ANS) message.
-
you filled and delivered the order. This message arrives at the sending florist’s shop as an Answer
+
-
(ANS) message.
+
-
''Note It is not required to send a Order Confirmation message to the sending florist.''
+
'''To send a delivery confirmation:'''
-
 
+
#On the '''Mercury Direct Main Menu''', click '''Delivery Confirmation'''. The '''Delivery Confirmation''' screen opens.
-
#From the Mercury Direct main menu, click Send an Order Confirmation. OR From the menu bar, click Order, then click Send an Order Confirmation (ANS).
+
#From the '''Your Code''' list, select the florist code of the shop that filled the order (if you have multiple shops).
-
#In the Your Code field, click the down arrow and select the florist code of the shop that filled the order (if you have multiple shops).
+
#In the '''Order Number''' field, enter the Mercury order number of the order that you filled. To search for the order, click the magnifying glass icon to perform a Message Search. After you enter in the order number or select the order from Message Search, Mercury Direct will copy the '''Other Florist''', '''Delivery Date''', and '''Recipient Name''' information from the order into the Delivery Confirmation screen.
-
#In the Order Number field, type the Mercury order number of the order that you filled. To search for the order, click the magnifying glass icon to access a Message Search. (See “Message Search” on page 55 for more information on Message Search.) After you type in the order number or select the order from Message Search, Mercury Direct will copy the Other Florist, Delivery Date, and Recipient Name information from the order into the Delivery Confirmation message.
+
#In the '''Delivery Time''' field, enter the time that the order was delivered by your delivery driver. Then select '''AM''' or '''PM'''.
-
#In the Delivery Time field, type the time that the order was delivered by your delivery driver. Then click the down arrow and select AM or PM.
+
#In the '''Product Desc''' field, enter a brief description of the product(s) that were delivered.
-
#In the Product Desc field, type a brief description of the product(s) that were delivered.
+
#The '''Internal Invoice''' field is optional. If you would like to enter any additional information that might help identify the order, enter it here.
-
#The Internal Invoice field is optional. If you would like to type any additional information that might help identify the order, type it here.
+
#In the '''Driver Name''' field, enter the name of the delivery driver that delivered the order.
-
#In the Driver Name field, type the name of the delivery driver that delivered the order.
+
#If you have any notes that you would like the sending florist to read, enter them in the '''Note''' field.
-
#If you have any notes that you would like the sending florist to read, type them in the Note field.
+
#In the '''Operator''' field, enter your name.
-
#In the Operator field, type your name.
+
#Click '''Submit''' to send the message during the next Mercury Direct communications session. If you want to send the message immediately, on the '''Mercury Direct Main Menu''', click '''Transmit Now'''.
-
#Click Submit.
+

Current revision

After you fill an order, you can send an Order Confirmation to the sending florist to confirm that you filled and delivered the order. This message arrives at the sending florist’s shop as an Answer (ANS) message.

To send a delivery confirmation:

  1. On the Mercury Direct Main Menu, click Delivery Confirmation. The Delivery Confirmation screen opens.
  2. From the Your Code list, select the florist code of the shop that filled the order (if you have multiple shops).
  3. In the Order Number field, enter the Mercury order number of the order that you filled. To search for the order, click the magnifying glass icon to perform a Message Search. After you enter in the order number or select the order from Message Search, Mercury Direct will copy the Other Florist, Delivery Date, and Recipient Name information from the order into the Delivery Confirmation screen.
  4. In the Delivery Time field, enter the time that the order was delivered by your delivery driver. Then select AM or PM.
  5. In the Product Desc field, enter a brief description of the product(s) that were delivered.
  6. The Internal Invoice field is optional. If you would like to enter any additional information that might help identify the order, enter it here.
  7. In the Driver Name field, enter the name of the delivery driver that delivered the order.
  8. If you have any notes that you would like the sending florist to read, enter them in the Note field.
  9. In the Operator field, enter your name.
  10. Click Submit to send the message during the next Mercury Direct communications session. If you want to send the message immediately, on the Mercury Direct Main Menu, click Transmit Now.
Retrieved from "http://floristwiki.ftdi.com/index.php/Mercury_Direct:_Sending_a_Delivery_Confirmation"
Personal tools
Navigation