Logging in to Mercury Cloud as an Admin or Manager
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(New page: You can log in to Mercury Cloud as an Admin or Manager. During your initial login, you’ll log in with your FTD-supplied password and will then change your password and set your security ...)
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Revision as of 00:01, 10 March 2017
You can log in to Mercury Cloud as an Admin or Manager. During your initial login, you’ll log in with your FTD-supplied password and will then change your password and set your security questions.
Logging in for the first time
- In your FTD-associated email account, navigate to the email with your Mercury Cloud access.
- Click the link in the email to be redirected to Mercury Cloud.
- Note: If it’s been over 24 hours since the email was received, you’ll need to contact MTAC support for a new link to Mercury Cloud. Links expire after 24 hours.
- Type your account ID in the Account ID field.
- Type your user ID in the User ID field.
- Click Log In to set a new password and set your security questions.
- Type your new password in the Enter New Password field. Passwords must be a minimum of eight characters and a maximum of 20 characters. They must also contain at least one number and one uppercase character.
- Retype your new password in the Verify New Password field.
- Click Proceed to set your new password.
- Tip: If you’re not ready to set your new password, click Cancel to return to the Mercury Cloud login page.
- Select three security questions from the dropdowns.
- Type your security question answers in the Answer fields.
- Click Proceed to set your security questions and answers. You’ll be automatically logged in to Mercury Cloud.
- Tip: If you’re not ready to set your security questions and answers, click Cancel to return to the Mercury Cloud login page.
Logging in after you’ve set up your account
- Navigate to Mercury Cloud.
- Type your account ID in the Account ID field.
- Type your user ID in the User ID field.
- Type your Mercury Cloud password in the Password field.
- Click Log In. �