Delivery Confirmation Message
From FloristWiki
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The Delivery Confirmation message is an Answer (ANS) message that you send back to the sending florist, confirming that you delivered the order.
There are two ways you can send a Delivery Confirmation: automatic or manual.
Sending an Automatic Delivery Confirmation Message
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Before you can send an automatic Delivery Confirmation message back to the sending florist, you must first ensure that Delivery Confirmation is enabled for the FTD house account. |
The easiest way to send a Delivery Confirmation is to send it automatically in Order Entry or Point of Sale. See Automatically Sending Delivery Confirmation (ANS) Messages for details.
Sending a Manual Delivery Confirmation Message
To send a manual delivery confirmation message:
- On the FTD Mercury Main Menu, in the Search area, click Message. Message Center opens.
- Enter the search parameters to locate the order for which you are sending delivery confirmation and click Search.
- From the results list, select the message and click Respond.
- Select Delivery Confirmation. The Delivery Confirmation Message (ANS) window opens.
- Fill out the information on the window and click Send.
The system prints a verified copy of the message on your Mercury printer once the message has been received by the Host Computer (unless you have specified otherwise in Mercury Administration). The verified copy includes the Mercury number.
Delivery Confirmation Message (ANS) Window
The Delivery Confirmation message is an Answer (ANS) message that you send back to the sending florist, confirming that you delivered the order.
After filling in the necessary fields, click Send to send the message, or click Escape to close the window. You can also click Ord. Detail to view the detail of the Mercury order.
Following are descriptions of each setting on this window:
Order Information
This area displays the date of the order (read-only) and the Mercury number. You can type the number of the Mercury order in the Number field, or click the Search button (…) to open Message Center.
Recipient Information
This section contains fields for the recipient’s name and address. Enter the information into the appropriate fields.
Detailed Florist Information
This area contains information about the florist who sent you the order.
Delivery Information
In the Delivery Information area, provide the following information:
| Setting | Description |
| Date Delivered | Enter the date you delivered the order. |
| Delivery Time | Enter the time the order was delivered. |
| Product Description | Enter a description of the order. |
| Invoice | Enter the Order Entry number of the order, or any information that will help identify the order. This field is optional. |
| Driver | Enter the name of the driver who delivered the order. This field is optional. |
Notes
Enter any additional notes in this area.
Operator Information
From the Operator list, select your employee name. The Sending Florist list, by default, displays your florist code. If you have multiple shops, select the shop from which you are sending this message.
Click the Ord. Detail button to open the Order Detail View window.
