General Info

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Revision as of 10:34, 23 September 2011 by Bokrasinski (Talk | contribs)
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Address Verification with Microsoft Bing Maps & FTD Mercury

We currently have an open case with Microsoft Bing Maps regarding the address verification issue some members are experiencing. We are working closely with Microsoft to resolve this issue. We apologize for any inconvenience this is causing and will be posting updates on this site as they become available.

Until this issue gets resolved with Microsoft Bing Maps, you can enable Address Verification Override within FTD Mercury. Follow these steps on each FTD Mercury computer to enable this option:

  • From the main FTD Mercury Menu, click Tools
  • Next click Settings
  • Place a check mark in the box next to Enable Address Verification Override
  • Click Save
  • The next time you go into Order Entry or Point of Sale you will notice a check box next to the recipient address. Removing the check mark will disable address verification for this order only. We recommend leaving this box checked and unchecking the box when problems occur with verifying a recipient address.

Again, we apologize for any inconvenience this is causing.

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