Resume Message (RES Message)

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The Resume message allows Mercury Direct to receive orders earlier than the date and time that you specified in your Suspend message. Mercury Direct will continue to process administrative messages while the Suspend message is in effect.

To send a Resume message:

  1. From the Mercury Direct menu bar click Message, then click Resume (RES).
  2. At “Select the Account you wish to Resume,” click the down arrow and select the account number from the drop down list. If you have multiple shop codes, you can select All to resume all accounts.
  3. If you would like to resume receiving orders immediately, click Resume Now. If you would like to specify a specific time and date that you would like to resume receiving orders, continue to step 4.
  4. In the Resume Date field, type the date that you would like to resume receiving orders. Note: To learn how to use shortcuts when entering dates, and learn about valid date formats, see “Entering Dates in Date Fields” on page 24.
  5. In the Resume Time field, type the time (on the date that you specified in the Resume Date field) that you would like to resume receiving orders. Then select AM or PM in the drop down field next to the time.
  6. In the Operator field, type your name.
  7. Click Submit to send the message during the next Mercury Direct Communications session. If you would like to send the message immediately, click Submit, then click the Transmit Now button in the main menu.
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