Florists Online (FOL) Training Videos
From FloristWiki
General
| Video Name | Running Time | Streaming Flash Video |
| What is Web Portal? | 2:36 | Link |
| Logging Into Web Portal | 2:02 | Link |
| Retrieving A Forgotten Password | 3:17 | Link |
| Changing Your Store Hours | 1:51 | Link |
| Adding Photos of Your Store | 1:54 | Link |
| Setting Up Email | 9:30 | Link |
Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.
Administration
Content
| Video Name | Running Time | Download Video |
| Changing the About Us Header | 3:02 | Link |
| Changing the About Us Summary | 2:55 | Link |
| Changing the About Us Bullet Points | 4:35 | Link |
| Changing the Our Guarantee Page | 2:44 | Link |
| Adding Product Category Messages | 3:29 | Link |
| Changing Florist Message A | 3:08 | Link |
| Changing Florist Message B | 3:22 | Link |
| Changing the Offerline | 2:32 | Link |
| Creating A Website Pop Up | 3:26 | Link |
| Activating Email Capture | 2:17 | Link |
| Creating A Custom Content Page | 6:34 | Link |
Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.
Order Management
| Video Name | Running Time | Download Video |
| Suspending FOL Orders | 3:33 | Link |
| Altering the Suspension Message | 2:42 | Link |
Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.
Delivery & Shipping
| Video Name | Running Time | Download Video |
| Setting Default Delivery Fees | 3:39 | Link |
| Suspending A Portion of Your Site | 3:16 | Link |
| Setting Delivery Fees by City | 2:46 | Link |
| Setting Delivery Fees by Zip | 3:00 | Link |
Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.
Products
| Video Name | Running Time | Download Video |
| Creating Custom Products | 6:36 | Link |
| Creating A New Category | 3:31 | Link |
| Deleting A Category | 2:24 | Link |
| How Default Items Are Added to Categories | 3:50 | Link |
| Deactivating A Category | 2:23 | Link |
| Changing Category Name | 2:20 | Link |
| Moving Categories | 2:12 | Link |
| Adding Products to or Removing Products from Categories | 3:13 | Link |
| Sorting Products in Categories | 2:55 | Link |
| Adding Products to or Removing Products from Your Site | 3:11 | Link |
| Setting An Item As Call For Price | 3:17 | Link |
| Changing Prices | 2:54 | Link |
| Setting Prices by Date | 3:19 | Link |
| Overriding Product Availability | 3:14 | Link |
| Updating the Price for an Entire Category | 2:45 | Link |
| Determining Which Product Subgroups You Are A Part Of | 2:21 | Link |
| Setting A Discount with A Promotion Code | 6:38 | Link |
| Setting A Discount without A Promotion Code | 5:38 | Link |
| Setting Promotion Products | 3:18 | Link |
| Setting Date-Specific Promotion Products | 3:46 | Link |
| Setting Season-Specific Promotion Products | 2:22 | Link |
| Setting the Good, Better, Best Pricing Defaults | 2:59 | Link |
| Setting Good, Better, Best Pricing by Individual Product | 4:09 | Link |
Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.
Reports
| Video Name | Running Time | Download Video |
| Running the Best Sellers Report | 2:40 | Link |
| Running the Products & Pricing Report | 2:15 | Link |
| Running the Settings Report | 2:49 | Link |
| Running the Visits / Orders / Conversion Report | 2:12 | Link |
| Running the Marketing Opt-In Report | 2:52 | Link |
| Accessing Order Information Including Credit Card Info | 3:26 | Link |
Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.
My Account
Web Portal
| Video Name | Running Time | Download Video |
| Changing Your Password | 2:15 | Link |
Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.
