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  1. Design Center (Mercury Connect Video) ‎(20:36, 11 January 2010)
  2. Facility Search (Mercury Connect Video) ‎(20:36, 11 January 2010)
  3. Funeral Log (Mercury Connect Video) ‎(20:36, 11 January 2010)
  4. Handling Phoned-In Orders (Mercury Connect Video) ‎(20:36, 11 January 2010)
  5. Issuing a Refund Using Order Entry (Mercury Connect Video) ‎(20:37, 11 January 2010)
  6. Marking Orders Delivered in Ticket Search (Mercury Connect Video) ‎(20:37, 11 January 2010)
  7. Marking Pickup Orders as C.O.D. (Mercury Connect Video) ‎(20:37, 11 January 2010)
  8. Order Life Cycle (Mercury Connect Video) ‎(20:38, 11 January 2010)
  9. Phoning Out Orders (Mercury Connect Video) ‎(20:38, 11 January 2010)
  10. Resending Rejected Wire Out Orders (Mercury Connect Video) ‎(20:39, 11 January 2010)
  11. Searching for Orders and Tickets (Mercury Connect Video) ‎(20:39, 11 January 2010)
  12. Taking Orders for Pickup (Mercury Connect Video) ‎(20:39, 11 January 2010)
  13. Ticket Status (Mercury Connect Video) ‎(20:40, 11 January 2010)
  14. Answering Incoming Ask Messages (Mercury Connect Video) ‎(21:02, 11 January 2010)
  15. Applying Email Templates in Mercury Administration (Mercury Connect Video) ‎(21:02, 11 January 2010)
  16. Canceling a Wire Out Order (Mercury Connect Video) ‎(21:03, 11 January 2010)
  17. Changing the FTD Mercury Administrator Password (Mercury Connect Video) ‎(21:03, 11 January 2010)
  18. Confirming an Incoming Cancel Request (Mercury Connect Video) ‎(21:04, 11 January 2010)
  19. Creating and Sending Your Received Messages List (Mercury Connect Video) ‎(21:04, 11 January 2010)
  20. Creating Your Email Cover Letter (Mercury Connect Video) ‎(21:05, 11 January 2010)
  21. Creating Your Email Delivery Confirmation Template (Mercury Connect Video) ‎(21:05, 11 January 2010)
  22. Customizing Your FTD Mercury Client Configuration (Mercury Connect Video) ‎(21:06, 11 January 2010)
  23. Denying an Incoming Cancel Request (Mercury Connect Video) ‎(21:06, 11 January 2010)
  24. Email Monitor (Mercury Connect Video) ‎(21:06, 11 January 2010)
  25. Handling Incoming Price Change Requests (Mercury Connect Video) ‎(21:07, 11 January 2010)
  26. Resuming Your Previously Suspended System (Mercury Connect Video) ‎(21:07, 11 January 2010)
  27. Sending Ask Messages (Mercury Connect Video) ‎(21:08, 11 January 2010)
  28. Sending Price Change Requests (Mercury Connect Video) ‎(21:08, 11 January 2010)
  29. Suspending Your System (Mercury Connect Video) ‎(21:08, 11 January 2010)
  30. Rejecting Wire In Orders from the Mercury Network (Mercury Connect Video) ‎(21:11, 11 January 2010)
  31. Copying Files to and from Mercury Connect (Mercury Connect Video) ‎(17:59, 12 January 2010)
  32. Unpacking Your Equipment (Mercury Connect Video) ‎(18:10, 12 January 2010)
  33. Loading the Receipt Printer Paper (Mercury Connect Video) ‎(18:12, 12 January 2010)
  34. Changing Your FTD Mercury Administrator Password (Mercury Connect Video) ‎(18:18, 12 January 2010)
  35. Connecting Your Point of Sale Hardware (Mercury Connect Video) ‎(18:20, 12 January 2010)
  36. Connecting the USB Devices (Mercury Connect Video) ‎(18:21, 12 January 2010)
  37. Getting Help in Mercury Connect (Mercury Connect Video) ‎(18:26, 12 January 2010)
  38. Mercury Connect Setup Questionnaire ‎(20:48, 12 January 2010)
  39. Connecting and Disconnecting from Mercury Connect (Mercury Connect Video) ‎(20:39, 13 January 2010)
  40. Launching Mercury Connect for the First Time (Mercury Connect Video) ‎(20:42, 13 January 2010)
  41. Installing the Mercury Connect Client Software (Mercury Connect Video) ‎(20:44, 13 January 2010)
  42. FTD FastPay ‎(13:33, 6 April 2010)
  43. Estimated Times for Credit Card Conversion ‎(21:29, 13 April 2010)
  44. SQL 2005 Express Installation Instructions ‎(15:10, 14 April 2010)
  45. SQL 2005 Standard Installation Instructions ‎(15:11, 14 April 2010)
  46. Video Test Page ‎(16:03, 14 April 2010)
  47. FTD Mercury X2 New & Enhanced Features Video - Large ‎(16:10, 14 April 2010)
  48. FTD Mercury X2 New & Enhanced Features Video - Medium ‎(16:11, 14 April 2010)
  49. FTD Mercury X2 New & Enhanced Features Video - Small ‎(16:13, 14 April 2010)
  50. FTD Mercury X1 Installation Instructions ‎(16:36, 14 April 2010)

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