FTD Mercury Mobile Delivery Screen
From FloristWiki
|
This information applies to functionality for FTD Mercury X3, X3 Fall, and X4.
The FTD Mercury Mobile Delivery screen provides access to both the Delivery Snapshot and Delivery Routes screens. Click the button at the top of the screen to toggle between the screens. If you are not on FTD Mercury X4 or later, you will only see the Delivery Snapshot screen and will not be able to switch between screens.
Delivery Snapshot
The Delivery Snapshot screen in FTD Mercury Mobile displays the delivery zones in your system for the current day, as well as the number of orders for each zone. If you drill down into individual zones, you can see how many orders are in each status in the Zone Detail screen.
|
|
If you use Mercury Delivery in FTD Mercury, the Delivery Snapshot screen in FTD Mercury Mobile corresponds to your Delivery Snapshot for the current date. |
Delivery Routes
This functionality is only available in FTD Mercury X4 or later, and is unavailable for BlackBerry devices.
The Delivery Routes screen displays the delivery routes for the logged in driver for the current day.
Accessing the Delivery Routes Screen
You can access the Delivery Routes screen if your Login User Name (in Settings) is configured as a ??
- In FTD Mercury Mobile, tap the Delivery icon on the toolbar. The Delivery screen opens.
- Tap the Routes button on the top of the screen. The Route Summary screen opens.
The Route Summary screen provides a list of all delivery routes assigned to the delivery driver logged in to FTD Mercury Mobile, or all drivers if an administrator is logged in. Routes are organized by driver name, and the overview includes each route name, the number of orders on the route, and the number of orders delivered for the route. If you tap on a row, the Route Stop screen opens.
Route Stop Screen
The Route Stop screen displays the entire route manifest, including stop number, order number, and recipient. From this screen, you can mark individual orders as delivered (using the selected Delivery Code), or you can mark multiple stops as delivered at once. You can also access a map for the delivery, as well as order details.
Order Detail Screen
The Order Detail screen, accessible from the Route Stop screen, displays information about the order so a driver can ensure that the correct products are delivered for the stop at the correct time. The screen contains the following information about the order:
- Recipient – including the recipient name, address, and phone number. If the icon in this area is a map, you can click on it to display map screen for this order. However, if the icon in this area is a house, it indicates that no map is available for the order.
- Products – quantities and descriptions of each product in the order
- Special Instructions – any special instructions entered for the order
When you are on this screen, you can select a delivery code for the product and send that code back to your FTD Mercury system. In most cases, you will be marking the order with a delivery code that indicates the order was delivered, but in some cases the order is not deliverable at this time, and you will be marking the order with that code in your system.
