Check for Mercury Network Connectivity

From FloristWiki

Send a GENeral message to FTD to attempt to reestablish your FTD Mercury system's connection to the Mercury Network.

1. In FTD Mercury, on the Mercury Message menu, click General (GEN).
2. In the General Message Detail window, in the Filling Florist field, enter 90-5034AA for the florist code.
3. When you see the message 90-5034AA belongs to FTD, Inc. Transmit with this code?, click Yes.
4. From the Priority list, select Express.
5. In the Text or Reason field, enter Test for Mercury Connection.
6. From the Operator list, select your employee name.
7. From the Sending Florist list, ensure your store is selected.
8. Click Send.