Removing Individual Tickets from Sales
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(New page: You can remove individual tickets from a multi-ticket order in both Order Entry and Point of Sale. However, you cannot remove a ticket once payment has been received on an order (unless th...) |
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You can remove individual tickets from a multi-ticket order in both Order Entry and Point of Sale. However, you cannot remove a ticket once payment has been received on an order (unless the sale is paid by house charge). | You can remove individual tickets from a multi-ticket order in both Order Entry and Point of Sale. However, you cannot remove a ticket once payment has been received on an order (unless the sale is paid by house charge). | ||
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+ | If you remove a ticket from a sale, the ticket is removed, not canceled. There will be no record that the ticket you removed ever existed. | ||
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'''To remove a ticket from an order that contains multiple tickets:''' | '''To remove a ticket from an order that contains multiple tickets:''' |
Current revision
You can remove individual tickets from a multi-ticket order in both Order Entry and Point of Sale. However, you cannot remove a ticket once payment has been received on an order (unless the sale is paid by house charge).
If you remove a ticket from a sale, the ticket is removed, not canceled. There will be no record that the ticket you removed ever existed. |
To remove a ticket from an order that contains multiple tickets:
- From the Order Entry or Point of Sale window, right-click on the tab of the ticket you want to remove and click Remove.
- Confirm the ticket removal.
Once you have removed a ticket, the payment amount is updated to reflect the new order amount.