Acknowledging Messages
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(New page: When you acknowledge a message, the Acknowledgement window opens. You can then select your employee name from the Employee list, and then click Save to save the Acknowledgement. Once you a...)
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Revision as of 07:27, 8 May 2008
When you acknowledge a message, the Acknowledgement window opens. You can then select your employee name from the Employee list, and then click Save to save the Acknowledgement. Once you acknowledge a message, it no longer shows up under the requires attention list and the message status is set to Acknowledged.
If you acknowledge a message that is associated with an already attached (opened in Order Entry via Message Center) order, the acknowledgement is recorded in Order Notes for the order.
Note: You cannot acknowledge a message that has previously been acknowledged; that option is no longer available as a response.
When you send an Answer message as a response to an Ask message, the Ask message is automatically acknowledged. Delivery Confirmation messages are automatically acknowledged when they are received.
Back to Message Center
