Removing Individual Tickets from Sales
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(New page: You can remove individual tickets from a multi-ticket order in both Order Entry and Point of Sale. However, you cannot remove a ticket once payment has been received on an order (unless th...)
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Revision as of 15:09, 14 February 2011
You can remove individual tickets from a multi-ticket order in both Order Entry and Point of Sale. However, you cannot remove a ticket once payment has been received on an order (unless the sale is paid by house charge).
IMPORTANT: If you remove a ticket from a sale, the ticket is removed, not canceled. There will be no record that the ticket you removed ever existed.
To remove a ticket from an order that contains multiple tickets:
- From the Order Entry or Point of Sale window, right-click on the tab of the ticket you want to remove and click Remove.
- Confirm the ticket removal.
Once you have removed a ticket, the payment amount is updated to reflect the new order amount.
