FTD Mercury X2 Quick Reference Guide
From FloristWiki
(Difference between revisions)
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</tr> | </tr> | ||
<tr style="background:#f2ebd8;"> | <tr style="background:#f2ebd8;"> | ||
- | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> | + | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Cash & Carry Sales</td> |
- | <td style="padding: 3px; text-align:center; font-size: 9pt;">02: | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">02:45</td> |
- | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[ | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Cash & Carry Sales (FTD Mercury X2 Training Video)|Link]]</td> |
- | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Cash_Carry_Sales_X2.wmv Link]</td> |
- | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Cash_Carry_Sales_X2.mov Link]</td> |
</tr> | </tr> | ||
+ | |||
<tr style="background:#f2ebd8;"> | <tr style="background:#f2ebd8;"> | ||
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Marking Pickup Orders as C.O.D.</td> | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Marking Pickup Orders as C.O.D.</td> | ||
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Refunds_in_OE_X2.mov Link]</td> | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Refunds_in_OE_X2.mov Link]</td> | ||
</tr> | </tr> | ||
- | + | <tr style="background:#f2ebd8;"> | |
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Issuing a Refund Using Point of Sale</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">02:51</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Issuing a Refund Using Point of Sale (FTD Mercury X2 Training Video)|Link]]</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Refund_in_POS_X2.wmv Link]</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Refund_in_POS_X2.mov Link]</td> | ||
+ | </tr> | ||
<tr style="background:#f2ebd8;"> | <tr style="background:#f2ebd8;"> | ||
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Funeral Log</td> | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Funeral Log</td> | ||
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Canceling_Orders_in_OE_X2.mov Link]</td> | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Canceling_Orders_in_OE_X2.mov Link]</td> | ||
</tr> | </tr> | ||
- | + | <tr> | |
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Canceling and Refunding Orders in Point of Sale</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">02:51</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Canceling and Refunding Orders in Point of Sale (FTD Mercury X2 Training Video)|Link]]</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Cancel_Refund_POS_X2.wmv Link]</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Cancel_Refund_POS_X2.mov Link]</td> | ||
+ | </tr> | ||
<tr style="background:#f2ebd8;"> | <tr style="background:#f2ebd8;"> | ||
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing the Payment Amount for Credit Card Orders</td> | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing the Payment Amount for Credit Card Orders</td> | ||
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Phoned_In_Orders_X2.wmv Link]</td> | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Phoned_In_Orders_X2.wmv Link]</td> | ||
<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Phoned_In_Orders_X2.mov Link]</td> | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Phoned_In_Orders_X2.mov Link]</td> | ||
+ | </tr> | ||
+ | <tr style="background:#f2ebd8;"> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Searching for Orders and Tickets</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">02:56</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Searching for Orders and Tickets (FTD Mercury X2 Training Video)|Link]]</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Ticket_Search_X2.wmv Link]</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Ticket_Search_X2.mov Link]</td> | ||
</tr> | </tr> | ||
+ | |||
+ | |||
+ | |||
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* Sending Mercury Orders | * Sending Mercury Orders | ||
* Processing Incoming Mercury Wire Orders | * Processing Incoming Mercury Wire Orders | ||
- | |||
* Searching for Florists | * Searching for Florists | ||
* Resending Rejected Orders | * Resending Rejected Orders | ||
* Reporting Phoned-In Orders to FTD | * Reporting Phoned-In Orders to FTD | ||
- | |||
* Adding and Copying Tickets | * Adding and Copying Tickets | ||
* Sending Recipient Pictures | * Sending Recipient Pictures | ||
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* Assigning Products to Designers | * Assigning Products to Designers | ||
* Taking & Attaching Design Pictures | * Taking & Attaching Design Pictures | ||
- | |||
- | |||
- | |||
- | |||
- | |||
+ | ==Reports== | ||
+ | <table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; "> | ||
+ | <tr style="background:#D1BC61;"> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold; width: 350px;">Video Name</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Windows Media Video</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">QuickTime Video</td> | ||
+ | </tr> | ||
+ | <tr> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Generating Reports</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">02:02</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Generating Reports (FTD Mercury X2 Training Video)|Link]]</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Generating_Reports_X2.wmv Link]</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Generating_Reports_X2.mov Link]</td> | ||
+ | </tr> | ||
+ | <tr style="background:#f2ebd8;"> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Generating Your Sales Overview Using the Balance Wizard</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">04:05</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Generating Your Sales Overview Using the Balance Wizard (FTD Mercury X2 Training Video)|Link]]</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Balance_Wizard_X2.wmv Link]</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Balance_Wizard_X2.mov Link]</td> | ||
+ | </tr> | ||
+ | </table> | ||
+ | <br> | ||
+ | ==Point of Sale== | ||
+ | <table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; "> | ||
+ | <tr style="background:#D1BC61;"> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold; width: 350px;">Video Name</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Windows Media Video</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">QuickTime Video</td> | ||
+ | </tr> | ||
+ | <tr> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Entering the Opening Balance in Point of Sale</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">01:40</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Entering the Opening Balance in Point of Sale (FTD Mercury X2 Training Video)|Link]]</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Opening_Balance_X2.wmv Link]</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Opening_Balance_X2.mov Link]</td> | ||
+ | </tr> | ||
+ | <tr> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">No Sale Transactions</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">01:11</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[No Sale Transactions (FTD Mercury X2 Training Video)|Link]]</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/No_Sale_X2.wmv Link]</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/No_Sale_X2.mov Link]</td> | ||
+ | </tr> | ||
+ | <tr style="background:#f2ebd8;"> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Performing a Z-Out at the End of the Day</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">02:28</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Performing a Z-Out at the End of the Day (FTD Mercury X2 Training Video)|Link]]</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Z_Out_X2.wmv Link]</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Z_Out_X2.mov Link]</td> | ||
+ | </tr> | ||
+ | <tr style="background:#f2ebd8;"> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Reprinting Receipts</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">01:50</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Reprinting Receipts (FTD Mercury X2 Training Video)|Link]]</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Reprinting_Receipts_X2.wmv Link]</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Reprinting_Receipts_X2.mov Link]</td> | ||
+ | </tr> | ||
+ | <tr> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Selling & Loading Gift Cards</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">02:06</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Selling & Loading Gift Cards (FTD Mercury X2 Training Video)|Link]]</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Selling_Loading_Gift_Cards_X2.wmv Link]</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Selling_Loading_Gift_Cards_X2.mov Link]</td> | ||
+ | </tr> | ||
+ | <tr style="background:#f2ebd8;"> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Using Point of Sale for Paid in and Paid Out Transactions</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">02:11</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Using Point of Sale for Paid in and Paid Out Transactions (FTD Mercury X2 Training Video)|Link]]</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Paid_In_Paid_Out_X2.wmv Link]</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Paid_In_Paid_Out_X2.mov Link]</td> | ||
+ | </tr> | ||
+ | </table> | ||
+ | <br> | ||
==Dashboard== | ==Dashboard== |
Revision as of 10:52, 21 October 2010
THIS INFORMATION IS SUBJECT TO CHANGE WITH THE RELEASE OF FTD MERCURY X2.