Main Page

From FloristWiki

(Difference between revisions)
Jump to: navigation, search
Line 33: Line 33:
<!--ALERT SECTION. UNCOMMENT ONE OF THE BELOW TO ACTIVATE AN ALERT-->
<!--ALERT SECTION. UNCOMMENT ONE OF THE BELOW TO ACTIVATE AN ALERT-->
<!--{{:Windows Updates}}-->
<!--{{:Windows Updates}}-->
 +
{{:Alert_CCAPI}}
<!--{{:Alert_MNAPI-CCAPI}}-->
<!--{{:Alert_MNAPI-CCAPI}}-->
<!--{{:Alert_MNAPI}}-->
<!--{{:Alert_MNAPI}}-->

Revision as of 11:01, 13 February 2009


Welcome to MercTech U!
Welcome to MercTech U, your premier source of information, documentation, and breaking news for FTD Mercury! Please visit the links below to find information about the exciting features in FTD Mercury (including breaking information about FTD Mercury X).

We are constantly adding to and updating Merc Tech U. Stop back often to see new information!
ALERT:
Credit Card Authorizations
Last Updated: 28-October-2014 8:49AM CDT

Users are currently experiencing issues with our credit card and/or debit card processing. You may experience slowness and/or pending authorizations when processing credit cards and/or debit cards. We are diligently working to resolve the issue.

  • FTD Mercury X2 or later customers, or Mercury Connect customers with FTD Mercury X2: payment card industry guidelines (PA-DSS) necessitate you obtaining your customer’s credit card number again and reprocessing it again once credit card operations have returned to normal.
  • FTD Mercury X1 or lower customers: no action is required, your credit cards will automatically reprocess when authorizations begin to go through.
  • Advantage Users: please attempt to reprocess your credit cards, they will go through once authorizations begin to go through.

If you wish to MANUALLY AUTHORIZE your credit cards, please use the below information to obtain voice authorizations.

CREDIT CARDTELEPHONE #BANK #MERCHANT ID#
Visa/Mastercard1-800-944-11110977003830 + Your FTD # Terminal ID
American Express1-800-528-2121799-410-0014
Discover1-800-347-11116011-0138-1021-318
Diners Club1-800-525-904005211-26383
Carte Blanche1-800-525-904005211-26383


Your terminal number is usually 01. To check what terminal number you have look at a previous transaction receipt and the last 2 digits of the Term ID listed at the top of the receipt will be the numbers you will use after your FTD code # when calling for voice authorizations on Visa and Mastercard only. If unsure of your terminal ID please check your monthly Confirmation of Credit Cards report and the first 2 digits on any transaction line item will be the numbers you use.

New in FTD Mercury X Enhanced in FTD Mercury X Hot Topics

Other Features

Video Demonstrations

There are several video demonstrations provided to help you learn to use FTD Mercury.

PDF Versions

PDF versions of the FTD Mercury Reference Guide and Quick Reference Guide are available.

FTD Mercury Updates

FTD Mercury X Critical Updates

FTD Directory CD Installation Instructions

Retrieved from "http://floristwiki.ftdi.com/index.php/Main_Page"
Personal tools
Navigation