FTD Mercury X2 Quick Reference Guide

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</tr>
</tr>
<tr style="background:#f2ebd8;">
<tr style="background:#f2ebd8;">
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Searching for Orders and Tickets</td>
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Cash & Carry Sales</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">02:56</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">02:45</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Searching for Orders and Tickets (FTD Mercury X2 Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Cash & Carry Sales (FTD Mercury X2 Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Ticket_Search_X2.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Cash_Carry_Sales_X2.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Ticket_Search_X2.mov Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Cash_Carry_Sales_X2.mov Link]</td>
</tr>
</tr>
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<tr style="background:#f2ebd8;">
<tr style="background:#f2ebd8;">
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Marking Pickup Orders as C.O.D.</td>
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Marking Pickup Orders as C.O.D.</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Refunds_in_OE_X2.mov Link]</td>
<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Refunds_in_OE_X2.mov Link]</td>
</tr>
</tr>
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<tr style="background:#f2ebd8;">
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Issuing a Refund Using Point of Sale</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">02:51</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Issuing a Refund Using Point of Sale (FTD Mercury X2 Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Refund_in_POS_X2.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Refund_in_POS_X2.mov Link]</td>
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</tr>
<tr style="background:#f2ebd8;">
<tr style="background:#f2ebd8;">
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Funeral Log</td>
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Funeral Log</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Canceling_Orders_in_OE_X2.mov Link]</td>
<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Canceling_Orders_in_OE_X2.mov Link]</td>
</tr>
</tr>
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<tr>
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Canceling and Refunding Orders in Point of Sale</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">02:51</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Canceling and Refunding Orders in Point of Sale (FTD Mercury X2 Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Cancel_Refund_POS_X2.wmv Link]</td>
 +
<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Cancel_Refund_POS_X2.mov Link]</td>
 +
</tr>
<tr style="background:#f2ebd8;">
<tr style="background:#f2ebd8;">
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing the Payment Amount for Credit Card Orders</td>
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing the Payment Amount for Credit Card Orders</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Phoned_In_Orders_X2.wmv Link]</td>
<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Phoned_In_Orders_X2.wmv Link]</td>
<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Phoned_In_Orders_X2.mov Link]</td>
<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Phoned_In_Orders_X2.mov Link]</td>
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</tr>
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<tr style="background:#f2ebd8;">
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Searching for Orders and Tickets</td>
 +
<td style="padding: 3px; text-align:center; font-size: 9pt;">02:56</td>
 +
<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Searching for Orders and Tickets (FTD Mercury X2 Training Video)|Link]]</td>
 +
<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Ticket_Search_X2.wmv Link]</td>
 +
<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Ticket_Search_X2.mov Link]</td>
</tr>
</tr>
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* Sending Mercury Orders
* Sending Mercury Orders
* Processing Incoming Mercury Wire Orders
* Processing Incoming Mercury Wire Orders
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* Processing Phoned-In Mercury Orders
 
* Searching for Florists
* Searching for Florists
* Resending Rejected Orders
* Resending Rejected Orders
* Reporting Phoned-In Orders to FTD
* Reporting Phoned-In Orders to FTD
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* Searching for Tickets
 
* Adding and Copying Tickets
* Adding and Copying Tickets
* Sending Recipient Pictures
* Sending Recipient Pictures
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* Assigning Products to Designers
* Assigning Products to Designers
* Taking & Attaching Design Pictures
* Taking & Attaching Design Pictures
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* Selling and Loading Gift Cards
 
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* Viewing Total Daily Sales
 
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* Generating Reports
 
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* Reprinting Point of Sale Receipts
 
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==Reports==
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<table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; ">
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<tr style="background:#D1BC61;">
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<td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold; width: 350px;">Video Name</td>
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<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td>
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<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>
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<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Windows Media Video</td>
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<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">QuickTime Video</td>
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</tr>
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<tr>
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Generating Reports</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">02:02</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Generating Reports (FTD Mercury X2 Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Generating_Reports_X2.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Generating_Reports_X2.mov Link]</td>
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</tr>
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<tr style="background:#f2ebd8;">
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Generating Your Sales Overview Using the Balance Wizard</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">04:05</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Generating Your Sales Overview Using the Balance Wizard (FTD Mercury X2 Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Balance_Wizard_X2.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Balance_Wizard_X2.mov Link]</td>
 +
</tr>
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</table>
 +
<br>
 +
==Point of Sale==
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<table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; ">
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<tr style="background:#D1BC61;">
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<td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold; width: 350px;">Video Name</td>
 +
<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td>
 +
<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>
 +
<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Windows Media Video</td>
 +
<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">QuickTime Video</td>
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</tr>
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<tr>
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Entering the Opening Balance in Point of Sale</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">01:40</td>
 +
<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Entering the Opening Balance in Point of Sale (FTD Mercury X2 Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Opening_Balance_X2.wmv Link]</td>
 +
<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Opening_Balance_X2.mov Link]</td>
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</tr>
 +
<tr>
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">No Sale Transactions</td>
 +
<td style="padding: 3px; text-align:center; font-size: 9pt;">01:11</td>
 +
<td style="padding: 3px; text-align:center; font-size: 9pt;">[[No Sale Transactions (FTD Mercury X2 Training Video)|Link]]</td>
 +
<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/No_Sale_X2.wmv Link]</td>
 +
<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/No_Sale_X2.mov Link]</td>
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</tr>
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<tr style="background:#f2ebd8;">
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Performing a Z-Out at the End of the Day</td>
 +
<td style="padding: 3px; text-align:center; font-size: 9pt;">02:28</td>
 +
<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Performing a Z-Out at the End of the Day (FTD Mercury X2 Training Video)|Link]]</td>
 +
<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Z_Out_X2.wmv Link]</td>
 +
<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Z_Out_X2.mov Link]</td>
 +
</tr>
 +
<tr style="background:#f2ebd8;">
 +
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Reprinting Receipts</td>
 +
<td style="padding: 3px; text-align:center; font-size: 9pt;">01:50</td>
 +
<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Reprinting Receipts (FTD Mercury X2 Training Video)|Link]]</td>
 +
<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Reprinting_Receipts_X2.wmv Link]</td>
 +
<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Reprinting_Receipts_X2.mov Link]</td>
 +
</tr>
 +
<tr>
 +
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Selling & Loading Gift Cards</td>
 +
<td style="padding: 3px; text-align:center; font-size: 9pt;">02:06</td>
 +
<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Selling & Loading Gift Cards (FTD Mercury X2 Training Video)|Link]]</td>
 +
<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Selling_Loading_Gift_Cards_X2.wmv Link]</td>
 +
<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Selling_Loading_Gift_Cards_X2.mov Link]</td>
 +
</tr>
 +
<tr style="background:#f2ebd8;">
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Using Point of Sale for Paid in and Paid Out Transactions</td>
 +
<td style="padding: 3px; text-align:center; font-size: 9pt;">02:11</td>
 +
<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Using Point of Sale for Paid in and Paid Out Transactions (FTD Mercury X2 Training Video)|Link]]</td>
 +
<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Paid_In_Paid_Out_X2.wmv Link]</td>
 +
<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Paid_In_Paid_Out_X2.mov Link]</td>
 +
</tr>
 +
</table>
 +
<br>
==Dashboard==
==Dashboard==

Revision as of 10:52, 21 October 2010

THIS INFORMATION IS SUBJECT TO CHANGE WITH THE RELEASE OF FTD MERCURY X2.


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