Florists Online (FOL) Training Videos
From FloristWiki
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+ | __NOTOC__ | ||
+ | ==General== | ||
<table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; "> | <table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; "> | ||
<tr style="background:#D1BC61;"> | <tr style="background:#D1BC61;"> | ||
<td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold; width: 350px;">Video Name</td> | <td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold; width: 350px;">Video Name</td> | ||
<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td> | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td> | ||
- | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;"> | + | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Download Video</td> |
- | + | ||
- | + | ||
</tr> | </tr> | ||
<tr> | <tr> | ||
- | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> | + | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">What is Web Portal?</td> |
- | <td style="padding: 3px; text-align:center; font-size: 9pt;"> | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:36</td> |
- | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[ | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:FOL_What_Is_Web_Portal.mp4|Link]]</td> |
- | <td style="padding: 3px; text-align:center; font-size: 9pt;">[ | + | </tr> |
- | <td style="padding: 3px; text-align:center; font-size: 9pt;">[ | + | <tr style="background:#f2ebd8;"> |
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Logging Into Web Portal</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:02</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:FOL_Logging_In.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr><td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Retrieving A Forgotten Password</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:17</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:FOL_Forgot_Password.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr style="background:#f2ebd8;"> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing Your Store Hours</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">1:51</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:StoreHours.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Adding Photos of Your Store</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">1:54</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:ShopPhotos.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr style="background:#f2ebd8;"> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Setting Up Email</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">9:30</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:SettingUpEmail.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | </table><br><br> | ||
+ | |||
+ | Can't find an answer to your question? Fill out our [[FOL_Training_Request | training request]] or contact us at either <b>800-576-6721</b> or <b>floristsonline@ftdi.com</b>. | ||
+ | |||
+ | |||
+ | ==Administration== | ||
+ | |||
+ | ===Content=== | ||
+ | <table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; "> | ||
+ | <tr style="background:#D1BC61;"> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold; width: 350px;">Video Name</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Download Video</td> | ||
+ | </tr> | ||
+ | <tr> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing the About Us Header</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:02</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:AboutUsHeader.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr style="background:#f2ebd8;"> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing the About Us Summary</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:55</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:AboutUsSummary.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing the About Us Bullet Points</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">4:35</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:AboutUsBulletPoints.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr style="background:#f2ebd8;"> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing the Our Guarantee Page</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:44</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:OurGuarantee.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Adding Product Category Messages</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:29</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:ProductCategoryMessages.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr style="background:#f2ebd8;"> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing Florist Message A</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:08</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:FloristMessageA.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing Florist Message B</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:22</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:FloristMessageB.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr style="background:#f2ebd8;"> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing the Offerline</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:32</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:Offerline.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Creating A Website Pop Up</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:26</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:WebsitePopup.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr style="background:#f2ebd8;"> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Activating Email Capture</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:17</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:EmailCapture.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Creating A Custom Content Page</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">6:34</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:ContentPage.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | </table><br><br> | ||
+ | |||
+ | Can't find an answer to your question? Fill out our [[FOL_Training_Request | training request]] or contact us at either <b>800-576-6721</b> or <b>floristsonline@ftdi.com</b>. | ||
+ | |||
+ | ===Order Management=== | ||
+ | <table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; "> | ||
+ | <tr style="background:#D1BC61;"> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold; width: 350px;">Video Name</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Download Video</td> | ||
+ | </tr> | ||
+ | <tr> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Suspending FOL Orders</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:33</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:FOL_Suspending.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr style="background:#f2ebd8;"> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Altering the Suspension Message</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:42</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:SuspensionMessage.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | </table><br><br> | ||
+ | |||
+ | Can't find an answer to your question? Fill out our [[FOL_Training_Request | training request]] or contact us at either <b>800-576-6721</b> or <b>floristsonline@ftdi.com</b>. | ||
+ | |||
+ | |||
+ | ===Delivery & Shipping=== | ||
+ | <table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; "> | ||
+ | <tr style="background:#D1BC61;"> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold; width: 350px;">Video Name</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Download Video</td> | ||
+ | </tr> | ||
+ | <tr> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Setting Default Delivery Fees</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:39</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:DefaultDeliveryFees.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr style="background:#f2ebd8;"> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Suspending A Portion of Your Site</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:16</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:DeliverySuspensionbySKU.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Setting Delivery Fees by City</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:46</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:DeliveryFeebyCity.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr style="background:#f2ebd8;"> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Setting Delivery Fees by Zip</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:00</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:DeliveryFeebyZip.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | </table><br><br> | ||
+ | |||
+ | Can't find an answer to your question? Fill out our [[FOL_Training_Request | training request]] or contact us at either <b>800-576-6721</b> or <b>floristsonline@ftdi.com</b>. | ||
+ | |||
+ | |||
+ | ===Products=== | ||
+ | <table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; "> | ||
+ | <tr style="background:#D1BC61;"> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold; width: 350px;">Video Name</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Download Video</td> | ||
+ | </tr> | ||
+ | <tr> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Creating Custom Products</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">6:36</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:CustomProducts.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr style="background:#f2ebd8;"> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Creating A New Category</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:31</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:CreatingCustomCategory.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Deleting A Category</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:24</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:DeletingCustomCategory.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr style="background:#f2ebd8;"> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">How Default Items Are Added to Categories</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:50</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:HowItemsAreAddedtoaCategory.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Deactivating A Category</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:23</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:DeactivateCategory.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr style="background:#f2ebd8;"> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing Category Name</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:20</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:ChangeCategoryName.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Moving Categories</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:12</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:MovingCategories.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr style="background:#f2ebd8;"> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Adding Products to or Removing Products from Categories</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:13</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:AddingRemovingProductsfromCategories.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Sorting Products in Categories</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:55</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:SortingProductsinCategory.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr style="background:#f2ebd8;"> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Adding Products to or Removing Products from Your Site</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:11</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:DisablingEnablinganItem.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Setting An Item As Call For Price</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:17</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:CallForPrice.mp4|Link]]</td> | ||
</tr> | </tr> | ||
<tr style="background:#f2ebd8;"> | <tr style="background:#f2ebd8;"> | ||
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing Prices</td> | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing Prices</td> | ||
- | <td style="padding: 3px; text-align:center; font-size: 9pt;"> | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:54</td> |
- | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[ | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:FOL_Changing_Prices.mp4|Link]]</td> |
- | + | ||
- | + | ||
</tr> | </tr> | ||
<tr> | <tr> | ||
- | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> | + | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Setting Prices by Date</td> |
- | <td style="padding: 3px; text-align:center; font-size: 9pt;"> | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:19</td> |
- | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[ | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:DateSpecificPricing.mp4|Link]]</td> |
- | + | ||
- | + | ||
</tr> | </tr> | ||
<tr style="background:#f2ebd8;"> | <tr style="background:#f2ebd8;"> | ||
- | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> | + | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Overriding Product Availability</td> |
- | <td style="padding: 3px; text-align:center; font-size: 9pt;"> | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:14</td> |
- | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[ | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:OverrideAvailability.mp4|Link]]</td> |
- | <td style="padding: 3px; text-align:center; font-size: 9pt;">[ | + | </tr> |
- | <td style="padding: 3px; text-align:center; font-size: 9pt;">[ | + | <tr> |
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Updating the Price for an Entire Category</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:45</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:UpdatePriceforEntirePortionofFSG.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr style="background:#f2ebd8;"> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Determining Which Product Subgroups You Are A Part Of</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:21</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:ProductSubgroups.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Setting A Discount with A Promotion Code</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">6:38</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:DiscountwithPromoCode.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr style="background:#f2ebd8;"> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Setting A Discount without A Promotion Code</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">5:38</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:DiscountwithoutPromoCode.mp4|Link]]</td> | ||
</tr> | </tr> | ||
<tr> | <tr> | ||
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Setting Promotion Products</td> | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Setting Promotion Products</td> | ||
- | <td style="padding: 3px; text-align:center; font-size: 9pt;"> | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:18</td> |
- | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[ | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:FOL_Setting_Promo_Products.mp4|Link]]</td> |
- | + | ||
- | + | ||
</tr> | </tr> | ||
<tr style="background:#f2ebd8;"> | <tr style="background:#f2ebd8;"> | ||
- | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> | + | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Setting Date-Specific Promotion Products</td> |
- | <td style="padding: 3px; text-align:center; font-size: 9pt;"> | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:46</td> |
- | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[ | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:DateSpecificPromoProducts.mp4|Link]]</td> |
- | + | ||
- | + | ||
</tr> | </tr> | ||
<tr> | <tr> | ||
- | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> | + | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Setting Season-Specific Promotion Products</td> |
- | <td style="padding: 3px; text-align:center; font-size: 9pt;"> | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:22</td> |
- | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[ | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:SeasonSpecificPromoProducts.mp4|Link]]</td> |
- | <td style="padding: 3px; text-align:center; font-size: 9pt;">[ | + | </tr> |
- | <td style="padding: 3px; text-align:center; font-size: 9pt;">[ | + | <tr style="background:#f2ebd8;"> |
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Setting the Good, Better, Best Pricing Defaults</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:59</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:GeneralSettingsforTieredPricing.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Setting Good, Better, Best Pricing by Individual Product</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">4:09</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:TieredPricingbyIndividualProduct.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | </table><br><br> | ||
+ | |||
+ | Can't find an answer to your question? Fill out our [[FOL_Training_Request | training request]] or contact us at either <b>800-576-6721</b> or <b>floristsonline@ftdi.com</b>. | ||
+ | |||
+ | ==Reports== | ||
+ | <table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; "> | ||
+ | <tr style="background:#D1BC61;"> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold; width: 350px;">Video Name</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Download Video</td> | ||
+ | </tr> | ||
+ | <tr> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Running the Best Sellers Report</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:40</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:BestSellersReport.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr style="background:#f2ebd8;"> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Running the Products & Pricing Report</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:15</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:ProductsandPricing.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Running the Settings Report</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:49</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:SettingsReport.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr style="background:#f2ebd8;"> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Running the Visits / Orders / Conversion Report</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:12</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:VisitsOrdersConversion.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Running the Marketing Opt-In Report</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:52</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:ConsumerEmailsReport.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | <tr style="background:#f2ebd8;"> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Accessing Order Information Including Credit Card Info</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:26</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:FOL_Access_CC_Info.mp4|Link]]</td> | ||
+ | </tr> | ||
+ | </table><br><br> | ||
+ | |||
+ | Can't find an answer to your question? Fill out our [[FOL_Training_Request | training request]] or contact us at either <b>800-576-6721</b> or <b>floristsonline@ftdi.com</b>. | ||
+ | |||
+ | ==My Account== | ||
+ | |||
+ | ===Web Portal=== | ||
+ | <table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; "> | ||
+ | <tr style="background:#D1BC61;"> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold; width: 350px;">Video Name</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Download Video</td> | ||
+ | </tr> | ||
+ | <tr> | ||
+ | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing Your Password</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:15</td> | ||
+ | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:Password.mp4|Link]]</td> | ||
</tr> | </tr> | ||
- | </table> | + | </table><br><br> |
- | <br> | + | |
+ | Can't find an answer to your question? Fill out our [[FOL_Training_Request | training request]] or contact us at either <b>800-576-6721</b> or <b>floristsonline@ftdi.com</b>. |
Current revision
General
Video Name | Running Time | Download Video |
What is Web Portal? | 2:36 | Link |
Logging Into Web Portal | 2:02 | Link |
Retrieving A Forgotten Password | 3:17 | Link |
Changing Your Store Hours | 1:51 | Link |
Adding Photos of Your Store | 1:54 | Link |
Setting Up Email | 9:30 | Link |
Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.
Administration
Content
Video Name | Running Time | Download Video |
Changing the About Us Header | 3:02 | Link |
Changing the About Us Summary | 2:55 | Link |
Changing the About Us Bullet Points | 4:35 | Link |
Changing the Our Guarantee Page | 2:44 | Link |
Adding Product Category Messages | 3:29 | Link |
Changing Florist Message A | 3:08 | Link |
Changing Florist Message B | 3:22 | Link |
Changing the Offerline | 2:32 | Link |
Creating A Website Pop Up | 3:26 | Link |
Activating Email Capture | 2:17 | Link |
Creating A Custom Content Page | 6:34 | Link |
Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.
Order Management
Video Name | Running Time | Download Video |
Suspending FOL Orders | 3:33 | Link |
Altering the Suspension Message | 2:42 | Link |
Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.
Delivery & Shipping
Video Name | Running Time | Download Video |
Setting Default Delivery Fees | 3:39 | Link |
Suspending A Portion of Your Site | 3:16 | Link |
Setting Delivery Fees by City | 2:46 | Link |
Setting Delivery Fees by Zip | 3:00 | Link |
Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.
Products
Video Name | Running Time | Download Video |
Creating Custom Products | 6:36 | Link |
Creating A New Category | 3:31 | Link |
Deleting A Category | 2:24 | Link |
How Default Items Are Added to Categories | 3:50 | Link |
Deactivating A Category | 2:23 | Link |
Changing Category Name | 2:20 | Link |
Moving Categories | 2:12 | Link |
Adding Products to or Removing Products from Categories | 3:13 | Link |
Sorting Products in Categories | 2:55 | Link |
Adding Products to or Removing Products from Your Site | 3:11 | Link |
Setting An Item As Call For Price | 3:17 | Link |
Changing Prices | 2:54 | Link |
Setting Prices by Date | 3:19 | Link |
Overriding Product Availability | 3:14 | Link |
Updating the Price for an Entire Category | 2:45 | Link |
Determining Which Product Subgroups You Are A Part Of | 2:21 | Link |
Setting A Discount with A Promotion Code | 6:38 | Link |
Setting A Discount without A Promotion Code | 5:38 | Link |
Setting Promotion Products | 3:18 | Link |
Setting Date-Specific Promotion Products | 3:46 | Link |
Setting Season-Specific Promotion Products | 2:22 | Link |
Setting the Good, Better, Best Pricing Defaults | 2:59 | Link |
Setting Good, Better, Best Pricing by Individual Product | 4:09 | Link |
Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.
Reports
Video Name | Running Time | Download Video |
Running the Best Sellers Report | 2:40 | Link |
Running the Products & Pricing Report | 2:15 | Link |
Running the Settings Report | 2:49 | Link |
Running the Visits / Orders / Conversion Report | 2:12 | Link |
Running the Marketing Opt-In Report | 2:52 | Link |
Accessing Order Information Including Credit Card Info | 3:26 | Link |
Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.
My Account
Web Portal
Video Name | Running Time | Download Video |
Changing Your Password | 2:15 | Link |
Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.