Alert CCAPI
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| - | border-spacing: 0px;">ALERT: Credit Card Authorizations</td> | + | border-spacing: 0px;">ALERT: <br>Credit Card Authorizations</td> |
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| - | border-spacing: 0px;">Last Updated: | + | border-spacing: 0px;">Last Updated: 28-October-2014 8:49AM CDT</td> |
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| - | background:#FFFFFF;">Users are | + | background:#FFFFFF;"> |
| - | *'''FTD Mercury | + | <!--Users who have Verizon Internet are experiencing errors when attempting to process credit cards. We have identified the problem to be with Verizon internet and we are actively working with Verizon to resolve this issue.--> |
| + | Users are currently experiencing issues with our credit card and/or debit card processing. You may experience slowness and/or pending authorizations when processing credit cards and/or debit cards. We are diligently working to resolve the issue. | ||
| + | *'''FTD Mercury X2 or later customers, or Mercury Connect customers with FTD Mercury X2''': payment card industry guidelines (PA-DSS) necessitate you ''obtaining your customer’s credit card number again'' and reprocessing it again once credit card operations have returned to normal. | ||
| + | *'''FTD Mercury X1 or lower customers''': no action is required, your credit cards will automatically reprocess when authorizations begin to go through. | ||
*'''Advantage Users''': please attempt to reprocess your credit cards, they will go through once authorizations begin to go through. | *'''Advantage Users''': please attempt to reprocess your credit cards, they will go through once authorizations begin to go through. | ||
<b>If you wish to MANUALLY AUTHORIZE your credit cards, please use the below information to obtain voice authorizations.</b> | <b>If you wish to MANUALLY AUTHORIZE your credit cards, please use the below information to obtain voice authorizations.</b> | ||
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| - | <tr><td>CREDIT CARD</td><td>TELEPHONE #</td><td>BANK #</td><td> | + | <tr><td>CREDIT CARD</td><td>TELEPHONE #</td><td>BANK #</td><td>MERCHANT ID#</td></tr> |
<tr><td>Visa/Mastercard</td><td>1-800-944-1111</td><td>097700</td><td>3830 | <tr><td>Visa/Mastercard</td><td>1-800-944-1111</td><td>097700</td><td>3830 | ||
Current revision
| ALERT: Credit Card Authorizations |
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| Last Updated: 28-October-2014 8:49AM CDT | ||||||||||||||||||||||||
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Users are currently experiencing issues with our credit card and/or debit card processing. You may experience slowness and/or pending authorizations when processing credit cards and/or debit cards. We are diligently working to resolve the issue.
If you wish to MANUALLY AUTHORIZE your credit cards, please use the below information to obtain voice authorizations.
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