FTD Mercury X Quick Reference Guide
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==Full FTD Mercury X Quick Reference Guide== | ==Full FTD Mercury X Quick Reference Guide== | ||
| - | + | [[Media:FTD_Mercury_X_Quick_Reference_Guide.pdf|Full FTD Mercury X Quick Reference Guide]] (51 MB - may take time to download or open) | |
==Individual Cards== | ==Individual Cards== | ||
| Line 9: | Line 9: | ||
* [[Media:Using_Contacting.pdf|Using the Quick Reference Guide and Contacting FTD]] | * [[Media:Using_Contacting.pdf|Using the Quick Reference Guide and Contacting FTD]] | ||
* [[Media:A01_Searching_for_Customers.pdf|Searching for Customers]] | * [[Media:A01_Searching_for_Customers.pdf|Searching for Customers]] | ||
| + | * [[Media:A03_Adding_New_Customers.pdf|Adding New Customers]] | ||
| + | * [[Media:A05_Configuring_House_Accounts.pdf |Configuring House Accounts]] | ||
| + | * [[Media:A07_Receiving_House_Account_Payments.pdf|Receiving House Account Payments]] | ||
| + | * [[Media:A09_Manually_Changing_House_Account_Balances.pdf|Manually Changing House Account Balances]] | ||
| + | * [[Media:A11_Generating_Customer_Statements.pdf|Generating Customer Statements]] | ||
| + | * [[Media:B01_Entering_Orders_for_Local_Delivery.pdf|Entering Orders for Local Delivery]] | ||
| + | * [[Media:B03_Creating_COD_Orders.pdf|Creating C.O.D. Orders]] | ||
| + | * [[Media:B05_Handling_Returns_and_Exchanges.pdf|Handling Returns and Exchanges]] | ||
| + | * [[Media:B07_Adding_Funerals_to_the_Funeral_Log.pdf|Adding Funerals to the Funeral Log]] | ||
| + | * [[Media:B09_Canceling_Orders.pdf|Canceling Orders]] | ||
| + | * [[Media:B11_Changing_Prices_for_Credit_Card_Orders.pdf|Changing Prices for Credit Card Orders]] | ||
| + | * [[Media:B13_Reprinting_Invoices.pdf|Reprinting Invoices]] | ||
| + | * [[Media:B15_Searching_for_Mercury_Messages.pdf|Searching for Mercury Messages]] | ||
| + | * [[Media:B17_Sending_Mercury_Orders.pdf|Sending Mercury Orders]] | ||
| + | * [[Media:B19_Processing_Incoming_Mercury_Wire_Orders.pdf|Processing Incoming Mercury Wire Orders]] | ||
| + | * [[Media:B21_Processing_Phoned-In_Mercury_Orders.pdf| Processing Phoned-In Mercury Orders]] | ||
| + | * [[Media:B23_Searching_for_Florists.pdf|Searching for Florists]] | ||
| + | * [[Media:B25_Resending_Rejected_Orders.pdf|Resending Rejected Orders]] | ||
| + | * [[Media:B27_Reporting_Phoned-In_Orders_to_FTD.pdf|Reporting Phoned-In Orders to FTD]] | ||
| + | * [[Media:B29_Searching_for_Tickets.pdf|Searching for Tickets]] | ||
| + | * [[Media:B31_Adding_and_Copying_Tickets.pdf|Adding and Copying Tickets]] | ||
| + | * [[Media:B33_Sending_Recipient_Pictures.pdf|Sending Recipient Pictures]] | ||
| + | * [[Media:B35_Checking_for_Pending_or_Incomplete_Orders.pdf|Checking for Pending or Incomplete Orders]] | ||
| + | * [[Media:C01_Adding_New_Products.pdf| Adding New Products]] | ||
| + | * [[Media:C03_Assigning_Products_to_Designers.pdf|Assigning Products to Designers]] | ||
| + | * [[Media:C05_Taking_&_Attaching_Design_Pictures.pdf|Taking & Attaching Design Pictures]] | ||
| + | * [[Media:C07_Selling_and_Loading_Gift_Cards.pdf|Selling and Loading Gift Cards]] | ||
| + | * [[Media:D01_Viewing_Total_Daily_Sales.pdf|Viewing Total Daily Sales]] | ||
| + | * [[Media:D03_Generating_Reports.pdf|Generating Reports]] | ||
| + | * [[Media:D05_Reprinting_Point_of_Sale_Receipts.pdf|Reprinting Point of Sale Receipts]] | ||
| + | * [[Media:D09_Checking_Mercury_Network_Connectivity.pdf|Checking Mercury Network Connectivity]] | ||
| + | * [[Media:D11_FTD_Cash-Flo_Voice_Authorization_Numbers.pdf|FTD Cash-Flo Voice Authorization Numbers]] | ||
| + | * [[Media:E01_Daily_Checklist.pdf|Daily Checklist]] | ||
| + | * [[Media:E03_Weekly_Monthly_Checklist.pdf|Weekly & Montly Checklists]] | ||
| + | * [[Media:G1_Glossary.pdf|Glossary]] | ||
| + | * [[Media:I1_Index_Back_Cover.pdf|Index and Back Cover]] | ||
Current revision
The entire FTD Mercury X Quick Reference Guide is available, as well as individual cards from the Quick Reference Guide.
Full FTD Mercury X Quick Reference Guide
Full FTD Mercury X Quick Reference Guide (51 MB - may take time to download or open)
Individual Cards
- Front Cover & Table of Contents
- Using the Quick Reference Guide and Contacting FTD
- Searching for Customers
- Adding New Customers
- Configuring House Accounts
- Receiving House Account Payments
- Manually Changing House Account Balances
- Generating Customer Statements
- Entering Orders for Local Delivery
- Creating C.O.D. Orders
- Handling Returns and Exchanges
- Adding Funerals to the Funeral Log
- Canceling Orders
- Changing Prices for Credit Card Orders
- Reprinting Invoices
- Searching for Mercury Messages
- Sending Mercury Orders
- Processing Incoming Mercury Wire Orders
- Processing Phoned-In Mercury Orders
- Searching for Florists
- Resending Rejected Orders
- Reporting Phoned-In Orders to FTD
- Searching for Tickets
- Adding and Copying Tickets
- Sending Recipient Pictures
- Checking for Pending or Incomplete Orders
- Adding New Products
- Assigning Products to Designers
- Taking & Attaching Design Pictures
- Selling and Loading Gift Cards
- Viewing Total Daily Sales
- Generating Reports
- Reprinting Point of Sale Receipts
- Checking Mercury Network Connectivity
- FTD Cash-Flo Voice Authorization Numbers
- Daily Checklist
- Weekly & Montly Checklists
- Glossary
- Index and Back Cover
