Suspension by SKU
From FloristWiki
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[[Suspension Messaging | How do I change the message displayed when my site is suspended?]]<br> | [[Suspension Messaging | How do I change the message displayed when my site is suspended?]]<br> | ||
[[Add-Remove Items from a Category | How do I remove an item from a category?]]<br> | [[Add-Remove Items from a Category | How do I remove an item from a category?]]<br> | ||
| - | [[Remove Product | How do I remove an item from my site if I no longer carry it?]] | + | [[Remove Product | How do I remove an item from my site if I no longer carry it?]]<br><br> |
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| + | Can't find an answer to your question? Fill out our [[FOL_Training_Request | training request]] or contact us at either <b>800-576-6721</b> or <b>floristsonline@ftdi.com</b>. | ||
Current revision
You can suspend specific items on your site so that they are not available for delivery during a specific time.
You can also suspend areas of delivery (local or outside local) so that during a busy time you only continue to receive orders that you can process.
Keep in mind, this only suspends a portion of your website. If you need to suspend your entire website because you are closed, you should not use this option.
In order to suspend individual items, or delivery areas on your website:
- Log in to Web Portal and click on Administration at the top
- On the left, click on Delivery & Shipping
- On the left under Delivery & Shipping, click on Delivery Suspension.
- Input the start and end date for the suspension. These dates are inclusive. So, if you are only suspending for one day, you would input the same date as both the start and end date.
- Delivery Area – Are you suspending the specified item(s) in ALL areas, or just a particular area. Select this in the Delivery Area section. Local Delivery Area are all the cities you have listed that you deliver to. Outside Local are all the areas that you wire to another shop.
- Input the individual products you would like to suspend, the portions of the Floral Selection Guide you would like to suspend, or all products.
- Click Submit.
Related Videos
| Video Name | Running Time | Streaming Flash Video |
| Suspending A Portion of Your Site | 3:16 | Link |
| Suspending FOL Orders | 3:33 | Link |
| Altering the Suspension Message | 2:42 | Link |
| Adding Products to or Removing Products from Categories | 3:13 | Link |
| Adding Products to or Removing Products from Your Site | 3:11 | Link |
Related Articles
How do I suspend my entire site because I am closed?
How do I change the message displayed when my site is suspended?
How do I remove an item from a category?
How do I remove an item from my site if I no longer carry it?
Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.
