Florists Online (FOL) Training Videos
From FloristWiki
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<td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold; width: 350px;">Video Name</td> | <td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold; width: 350px;">Video Name</td> | ||
<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td> | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td> | ||
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;"> | + | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Download Video</td> |
</tr> | </tr> | ||
<tr> | <tr> | ||
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">What is Web Portal?</td> | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">What is Web Portal?</td> | ||
<td style="padding: 3px; text-align:center; font-size: 9pt;">2:36</td> | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:36</td> | ||
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[ | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:FOL_What_Is_Web_Portal.mp4|Link]]</td> |
</tr> | </tr> | ||
<tr style="background:#f2ebd8;"> | <tr style="background:#f2ebd8;"> | ||
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Logging Into Web Portal</td> | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Logging Into Web Portal</td> | ||
<td style="padding: 3px; text-align:center; font-size: 9pt;">2:02</td> | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:02</td> | ||
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[ | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:FOL_Logging_In.mp4|Link]]</td> |
</tr> | </tr> | ||
<tr><td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Retrieving A Forgotten Password</td> | <tr><td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Retrieving A Forgotten Password</td> | ||
<td style="padding: 3px; text-align:center; font-size: 9pt;">3:17</td> | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:17</td> | ||
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[ | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:FOL_Forgot_Password.mp4|Link]]</td> |
</tr> | </tr> | ||
<tr style="background:#f2ebd8;"> | <tr style="background:#f2ebd8;"> | ||
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing Your Store Hours</td> | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing Your Store Hours</td> | ||
<td style="padding: 3px; text-align:center; font-size: 9pt;">1:51</td> | <td style="padding: 3px; text-align:center; font-size: 9pt;">1:51</td> | ||
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[ | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:StoreHours.mp4|Link]]</td> |
</tr> | </tr> | ||
<tr> | <tr> | ||
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Adding Photos of Your Store</td> | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Adding Photos of Your Store</td> | ||
<td style="padding: 3px; text-align:center; font-size: 9pt;">1:54</td> | <td style="padding: 3px; text-align:center; font-size: 9pt;">1:54</td> | ||
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[ | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:ShopPhotos.mp4|Link]]</td> |
</tr> | </tr> | ||
<tr style="background:#f2ebd8;"> | <tr style="background:#f2ebd8;"> | ||
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Setting Up Email</td> | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Setting Up Email</td> | ||
<td style="padding: 3px; text-align:center; font-size: 9pt;">9:30</td> | <td style="padding: 3px; text-align:center; font-size: 9pt;">9:30</td> | ||
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[ | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:SettingUpEmail.mp4|Link]]</td> |
</tr> | </tr> | ||
</table><br><br> | </table><br><br> | ||
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<td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold; width: 350px;">Video Name</td> | <td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold; width: 350px;">Video Name</td> | ||
<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td> | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td> | ||
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;"> | + | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Download Video</td> |
</tr> | </tr> | ||
<tr> | <tr> | ||
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing the About Us Header</td> | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing the About Us Header</td> | ||
<td style="padding: 3px; text-align:center; font-size: 9pt;">3:02</td> | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:02</td> | ||
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[ | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:AboutUsHeader.mp4|Link]]</td> |
</tr> | </tr> | ||
<tr style="background:#f2ebd8;"> | <tr style="background:#f2ebd8;"> | ||
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing the About Us Summary</td> | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing the About Us Summary</td> | ||
<td style="padding: 3px; text-align:center; font-size: 9pt;">2:55</td> | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:55</td> | ||
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[ | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:AboutUsSummary.mp4|Link]]</td> |
</tr> | </tr> | ||
<tr> | <tr> | ||
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing the About Us Bullet Points</td> | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing the About Us Bullet Points</td> | ||
<td style="padding: 3px; text-align:center; font-size: 9pt;">4:35</td> | <td style="padding: 3px; text-align:center; font-size: 9pt;">4:35</td> | ||
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[ | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:AboutUsBulletPoints.mp4|Link]]</td> |
</tr> | </tr> | ||
<tr style="background:#f2ebd8;"> | <tr style="background:#f2ebd8;"> | ||
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing the Our Guarantee Page</td> | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing the Our Guarantee Page</td> | ||
<td style="padding: 3px; text-align:center; font-size: 9pt;">2:44</td> | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:44</td> | ||
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[ | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:OurGuarantee.mp4|Link]]</td> |
</tr> | </tr> | ||
<tr> | <tr> | ||
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Adding Product Category Messages</td> | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Adding Product Category Messages</td> | ||
<td style="padding: 3px; text-align:center; font-size: 9pt;">3:29</td> | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:29</td> | ||
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[ | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:ProductCategoryMessages.mp4|Link]]</td> |
</tr> | </tr> | ||
<tr style="background:#f2ebd8;"> | <tr style="background:#f2ebd8;"> | ||
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing Florist Message A</td> | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing Florist Message A</td> | ||
<td style="padding: 3px; text-align:center; font-size: 9pt;">3:08</td> | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:08</td> | ||
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[ | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:FloristMessageA.mp4|Link]]</td> |
</tr> | </tr> | ||
<tr> | <tr> | ||
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing Florist Message B</td> | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing Florist Message B</td> | ||
<td style="padding: 3px; text-align:center; font-size: 9pt;">3:22</td> | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:22</td> | ||
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[ | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:FloristMessageB.mp4|Link]]</td> |
</tr> | </tr> | ||
<tr style="background:#f2ebd8;"> | <tr style="background:#f2ebd8;"> | ||
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing the Offerline</td> | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing the Offerline</td> | ||
<td style="padding: 3px; text-align:center; font-size: 9pt;">2:32</td> | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:32</td> | ||
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[ | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:Offerline.mp4|Link]]</td> |
</tr> | </tr> | ||
<tr> | <tr> | ||
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Creating A Website Pop Up</td> | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Creating A Website Pop Up</td> | ||
<td style="padding: 3px; text-align:center; font-size: 9pt;">3:26</td> | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:26</td> | ||
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[ | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:WebsitePopup.mp4|Link]]</td> |
</tr> | </tr> | ||
<tr style="background:#f2ebd8;"> | <tr style="background:#f2ebd8;"> | ||
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Activating Email Capture</td> | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Activating Email Capture</td> | ||
<td style="padding: 3px; text-align:center; font-size: 9pt;">2:17</td> | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:17</td> | ||
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[ | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:EmailCapture.mp4|Link]]</td> |
</tr> | </tr> | ||
<tr> | <tr> | ||
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Creating A Custom Content Page</td> | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Creating A Custom Content Page</td> | ||
<td style="padding: 3px; text-align:center; font-size: 9pt;">6:34</td> | <td style="padding: 3px; text-align:center; font-size: 9pt;">6:34</td> | ||
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[ | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:ContentPage.mp4|Link]]</td> |
</tr> | </tr> | ||
</table><br><br> | </table><br><br> | ||
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<td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold; width: 350px;">Video Name</td> | <td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold; width: 350px;">Video Name</td> | ||
<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td> | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td> | ||
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;"> | + | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Download Video</td> |
</tr> | </tr> | ||
<tr> | <tr> | ||
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Suspending FOL Orders</td> | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Suspending FOL Orders</td> | ||
<td style="padding: 3px; text-align:center; font-size: 9pt;">3:33</td> | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:33</td> | ||
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[ | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:FOL_Suspending.mp4|Link]]</td> |
</tr> | </tr> | ||
<tr style="background:#f2ebd8;"> | <tr style="background:#f2ebd8;"> | ||
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Altering the Suspension Message</td> | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Altering the Suspension Message</td> | ||
<td style="padding: 3px; text-align:center; font-size: 9pt;">2:42</td> | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:42</td> | ||
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[ | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:SuspensionMessage.mp4|Link]]</td> |
</tr> | </tr> | ||
</table><br><br> | </table><br><br> | ||
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<td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold; width: 350px;">Video Name</td> | <td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold; width: 350px;">Video Name</td> | ||
<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td> | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td> | ||
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;"> | + | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Download Video</td> |
</tr> | </tr> | ||
<tr> | <tr> | ||
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Setting Default Delivery Fees</td> | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Setting Default Delivery Fees</td> | ||
<td style="padding: 3px; text-align:center; font-size: 9pt;">3:39</td> | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:39</td> | ||
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[ | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:DefaultDeliveryFees.mp4|Link]]</td> |
</tr> | </tr> | ||
<tr style="background:#f2ebd8;"> | <tr style="background:#f2ebd8;"> | ||
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Suspending A Portion of Your Site</td> | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Suspending A Portion of Your Site</td> | ||
<td style="padding: 3px; text-align:center; font-size: 9pt;">3:16</td> | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:16</td> | ||
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[ | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:DeliverySuspensionbySKU.mp4|Link]]</td> |
</tr> | </tr> | ||
<tr> | <tr> | ||
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Setting Delivery Fees by City</td> | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Setting Delivery Fees by City</td> | ||
<td style="padding: 3px; text-align:center; font-size: 9pt;">2:46</td> | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:46</td> | ||
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[ | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:DeliveryFeebyCity.mp4|Link]]</td> |
</tr> | </tr> | ||
<tr style="background:#f2ebd8;"> | <tr style="background:#f2ebd8;"> | ||
<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Setting Delivery Fees by Zip</td> | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Setting Delivery Fees by Zip</td> | ||
<td style="padding: 3px; text-align:center; font-size: 9pt;">3:00</td> | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:00</td> | ||
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[ | + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:DeliveryFeebyZip.mp4|Link]]</td> |
</tr> | </tr> | ||
</table><br><br> | </table><br><br> | ||
Current revision
General
| Video Name | Running Time | Download Video |
| What is Web Portal? | 2:36 | Link |
| Logging Into Web Portal | 2:02 | Link |
| Retrieving A Forgotten Password | 3:17 | Link |
| Changing Your Store Hours | 1:51 | Link |
| Adding Photos of Your Store | 1:54 | Link |
| Setting Up Email | 9:30 | Link |
Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.
Administration
Content
| Video Name | Running Time | Download Video |
| Changing the About Us Header | 3:02 | Link |
| Changing the About Us Summary | 2:55 | Link |
| Changing the About Us Bullet Points | 4:35 | Link |
| Changing the Our Guarantee Page | 2:44 | Link |
| Adding Product Category Messages | 3:29 | Link |
| Changing Florist Message A | 3:08 | Link |
| Changing Florist Message B | 3:22 | Link |
| Changing the Offerline | 2:32 | Link |
| Creating A Website Pop Up | 3:26 | Link |
| Activating Email Capture | 2:17 | Link |
| Creating A Custom Content Page | 6:34 | Link |
Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.
Order Management
| Video Name | Running Time | Download Video |
| Suspending FOL Orders | 3:33 | Link |
| Altering the Suspension Message | 2:42 | Link |
Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.
Delivery & Shipping
| Video Name | Running Time | Download Video |
| Setting Default Delivery Fees | 3:39 | Link |
| Suspending A Portion of Your Site | 3:16 | Link |
| Setting Delivery Fees by City | 2:46 | Link |
| Setting Delivery Fees by Zip | 3:00 | Link |
Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.
Products
| Video Name | Running Time | Download Video |
| Creating Custom Products | 6:36 | Link |
| Creating A New Category | 3:31 | Link |
| Deleting A Category | 2:24 | Link |
| How Default Items Are Added to Categories | 3:50 | Link |
| Deactivating A Category | 2:23 | Link |
| Changing Category Name | 2:20 | Link |
| Moving Categories | 2:12 | Link |
| Adding Products to or Removing Products from Categories | 3:13 | Link |
| Sorting Products in Categories | 2:55 | Link |
| Adding Products to or Removing Products from Your Site | 3:11 | Link |
| Setting An Item As Call For Price | 3:17 | Link |
| Changing Prices | 2:54 | Link |
| Setting Prices by Date | 3:19 | Link |
| Overriding Product Availability | 3:14 | Link |
| Updating the Price for an Entire Category | 2:45 | Link |
| Determining Which Product Subgroups You Are A Part Of | 2:21 | Link |
| Setting A Discount with A Promotion Code | 6:38 | Link |
| Setting A Discount without A Promotion Code | 5:38 | Link |
| Setting Promotion Products | 3:18 | Link |
| Setting Date-Specific Promotion Products | 3:46 | Link |
| Setting Season-Specific Promotion Products | 2:22 | Link |
| Setting the Good, Better, Best Pricing Defaults | 2:59 | Link |
| Setting Good, Better, Best Pricing by Individual Product | 4:09 | Link |
Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.
Reports
| Video Name | Running Time | Download Video |
| Running the Best Sellers Report | 2:40 | Link |
| Running the Products & Pricing Report | 2:15 | Link |
| Running the Settings Report | 2:49 | Link |
| Running the Visits / Orders / Conversion Report | 2:12 | Link |
| Running the Marketing Opt-In Report | 2:52 | Link |
| Accessing Order Information Including Credit Card Info | 3:26 | Link |
Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.
My Account
Web Portal
| Video Name | Running Time | Download Video |
| Changing Your Password | 2:15 | Link |
Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.
