Viewing Request History in FTD Florist Link Administration

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This information applies to FTD Mercury X2 Fall and later versions, Mercury Connect, and Mercury Direct 5.0 and later versions. If you are an FTD Mercury or Mercury Direct customer and not on one of the versions where FTD Florist Link is included, contact the Mercury Technology Assistance Center (MTAC) at 1-800-309-2244 for information on how to upgrade to the current version.

When you have submitted a request to FTD Directory Services, an entry in the history log is created so you can see the request status and details.

To view your request history:

  1. In FTD Florist Link, click the Admin button in the upper right corner of the window.
  2. Log in to Florist Link Administration.
  3. From the Florist Code list, select the florist code for which you are viewing history and click the History link. The History page opens.
  4. For each request, you can view the submission date, the update type, the florist code, the status, and the date of the last status change. If you want to see information about the request, click the View Details link.

Contact FTD Directory Services for any questions on the status of requests.

Back to FTD Florist Link Administration

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