Windows Updates

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border-spacing: 0px;">IMPORTANT: Windows Updates</td>
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border-spacing: 0px;">Last Updated: 2/11/09</td>
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background:#FFFFFF;">Below are links, by operating system, for a Critical Windows Vulnerability patch. Details on the patch can here found [http://support.microsoft.com/kb/958644#top here]<br><br>
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FTD <b>strongly</b> recommends that you install this patch as soon as possible. If you have further questions or concerns, please call Mercury Support (888-309-2244) and we will be happy to assist you.<br><br>
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Microsoft has released a number of patches in the last 24 hours that your system may have downloaded. As a result of these updates you may be receiving an error on your systems "Server cannot execute your request".
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* FTD Mercury: [http://www.microsoft.com/downloads/info.aspx?na=90&p=&SrcDisplayLang=en&SrcCategoryId=&SrcFamilyId=0d5f9b6e-9265-44b9-a376-2067b73d6a03&u=http%3a%2f%2fdownload.microsoft.com%2fdownload%2f4%2ff%2fa%2f4fabe08e-5358-418b-81dd-d5038730b324%2fWindowsXP-KB958644-x86-ENU.exe Microsoft Windows XP]
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* FTD Mercury: [http://www.microsoft.com/downloads/info.aspx?na=90&p=&SrcDisplayLang=en&SrcCategoryId=&SrcFamilyId=f26d395d-2459-4e40-8c92-3de1c52c390d&u=http%3a%2f%2fdownload.microsoft.com%2fdownload%2fe%2fe%2f3%2fee322649-7f38-4553-a26b-a2ac40a0b205%2fWindowsServer2003-KB958644-x86-ENU.exe Microsoft Windows 2003 Server]
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This issue can be resolved by restarting the server or following the below steps.
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* Mercury Direct: [http://www.microsoft.com/downloads/info.aspx?na=90&p=&SrcDisplayLang=en&SrcCategoryId=&SrcFamilyId=0d5f9b6e-9265-44b9-a376-2067b73d6a03&u=http%3a%2f%2fdownload.microsoft.com%2fdownload%2f4%2ff%2fa%2f4fabe08e-5358-418b-81dd-d5038730b324%2fWindowsXP-KB958644-x86-ENU.exe Microsoft Windows XP]
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# Click Start
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* Mercury Direct: [http://www.microsoft.com/downloads/info.aspx?na=90&p=&SrcDisplayLang=en&SrcCategoryId=&SrcFamilyId=18fdff67-c723-42bd-ac5c-cac7d8713b21&u=http%3a%2f%2fdownload.microsoft.com%2fdownload%2fd%2fc%2f0%2fdc047ab9-53f8-481c-8c46-528b7f493fc1%2fWindows6.0-KB958644-x86.msu Microsoft Windows Vista]
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# Click Run
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# Type "cmd" in the box and hit Enter
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# A black box should appear, type the following without quotes "net stop mssqlserver"
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# When this command completes type "net start mssqlserver"
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# Close the box
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# You should now be able to do a Mercury Startup
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If you have further questions click the MTAC Live Chat icon:
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Revision as of 09:33, 11 February 2009

IMPORTANT: Windows Updates
Last Updated: 2/11/09

Microsoft has released a number of patches in the last 24 hours that your system may have downloaded. As a result of these updates you may be receiving an error on your systems "Server cannot execute your request".

This issue can be resolved by restarting the server or following the below steps.

  1. Click Start
  2. Click Run
  3. Type "cmd" in the box and hit Enter
  4. A black box should appear, type the following without quotes "net stop mssqlserver"
  5. When this command completes type "net start mssqlserver"
  6. Close the box
  7. You should now be able to do a Mercury Startup

If you have further questions click the MTAC Live Chat icon:

Retrieved from "http://floristwiki.ftdi.com/index.php/Windows_Updates"
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