Windows Updates

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border-spacing: 0px;">IMPORTANT: Windows Security Vulnerability Patches</td>
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border-spacing: 0px;">IMPORTANT: Windows Updates</td>
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border-spacing: 0px;">Last Updated: 11-FEB-2009 02:20PM CDT</td>
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background:#FFFFFF;">Below are links, by operating system, for a Critical Windows Vulnerability patch. Details on the patch can here found [http://support.microsoft.com/kb/958644#top here]<br><br>
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FTD <b>strongly</b> recommends that you install this patch as soon as possible. If you have further questions or concerns, please call Mercury Support (888-309-2244) and we will be happy to assist you.<br><br>
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Microsoft has released a number of patches in the last 24 hours that your system may have downloaded. As a result of these updates you may be receiving an error on your systems "Server cannot execute your request".
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* FTD Mercury: [http://www.microsoft.com/downloads/info.aspx?na=90&p=&SrcDisplayLang=en&SrcCategoryId=&SrcFamilyId=0d5f9b6e-9265-44b9-a376-2067b73d6a03&u=http%3a%2f%2fdownload.microsoft.com%2fdownload%2f4%2ff%2fa%2f4fabe08e-5358-418b-81dd-d5038730b324%2fWindowsXP-KB958644-x86-ENU.exe Microsoft Windows XP]
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* FTD Mercury: [http://www.microsoft.com/downloads/info.aspx?na=90&p=&SrcDisplayLang=en&SrcCategoryId=&SrcFamilyId=f26d395d-2459-4e40-8c92-3de1c52c390d&u=http%3a%2f%2fdownload.microsoft.com%2fdownload%2fe%2fe%2f3%2fee322649-7f38-4553-a26b-a2ac40a0b205%2fWindowsServer2003-KB958644-x86-ENU.exe Microsoft Windows 2003 Server]
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This issue can be resolved by restarting the server or following the below steps.
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* Mercury Direct: [http://www.microsoft.com/downloads/info.aspx?na=90&p=&SrcDisplayLang=en&SrcCategoryId=&SrcFamilyId=18fdff67-c723-42bd-ac5c-cac7d8713b21&u=http%3a%2f%2fdownload.microsoft.com%2fdownload%2fd%2fc%2f0%2fdc047ab9-53f8-481c-8c46-528b7f493fc1%2fWindows6.0-KB958644-x86.msu Microsoft Windows Vista]
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# Click Start
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* Mercury Direct: [http://www.microsoft.com/downloads/info.aspx?na=90&p=&SrcDisplayLang=en&SrcCategoryId=&SrcFamilyId=0d5f9b6e-9265-44b9-a376-2067b73d6a03&u=http%3a%2f%2fdownload.microsoft.com%2fdownload%2f4%2ff%2fa%2f4fabe08e-5358-418b-81dd-d5038730b324%2fWindowsXP-KB958644-x86-ENU.exe Microsoft Windows XP]
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# Click Run
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# Type "cmd" in the box and hit Enter
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# A black box should appear, type the following without quotes "net stop mssqlserver"
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# When this command completes type "net start mssqlserver"
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# Close the box
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# You should now be able to do a Mercury Startup
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If you have further questions click the MTAC Live Chat icon: <myscript language="JavaScript" src="http://floristwiki.ftdi.com/phplive/js/status_image.php?base_url=http://floristwiki.ftdi.com/phplive&l=admin&x=1&deptid=1&"><a href="http://www.phplivesupport.com"></a></myscript>
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Current revision

IMPORTANT: Windows Updates
Last Updated: 11-FEB-2009 02:20PM CDT

Microsoft has released a number of patches in the last 24 hours that your system may have downloaded. As a result of these updates you may be receiving an error on your systems "Server cannot execute your request".

This issue can be resolved by restarting the server or following the below steps.

  1. Click Start
  2. Click Run
  3. Type "cmd" in the box and hit Enter
  4. A black box should appear, type the following without quotes "net stop mssqlserver"
  5. When this command completes type "net start mssqlserver"
  6. Close the box
  7. You should now be able to do a Mercury Startup

If you have further questions click the MTAC Live Chat icon:

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