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  1. Design Center (Mercury Connect Video) ‎(21:36, 11 January 2010)
  2. Facility Search (Mercury Connect Video) ‎(21:36, 11 January 2010)
  3. Funeral Log (Mercury Connect Video) ‎(21:36, 11 January 2010)
  4. Handling Phoned-In Orders (Mercury Connect Video) ‎(21:36, 11 January 2010)
  5. Issuing a Refund Using Order Entry (Mercury Connect Video) ‎(21:37, 11 January 2010)
  6. Marking Orders Delivered in Ticket Search (Mercury Connect Video) ‎(21:37, 11 January 2010)
  7. Marking Pickup Orders as C.O.D. (Mercury Connect Video) ‎(21:37, 11 January 2010)
  8. Order Life Cycle (Mercury Connect Video) ‎(21:38, 11 January 2010)
  9. Phoning Out Orders (Mercury Connect Video) ‎(21:38, 11 January 2010)
  10. Resending Rejected Wire Out Orders (Mercury Connect Video) ‎(21:39, 11 January 2010)
  11. Searching for Orders and Tickets (Mercury Connect Video) ‎(21:39, 11 January 2010)
  12. Taking Orders for Pickup (Mercury Connect Video) ‎(21:39, 11 January 2010)
  13. Ticket Status (Mercury Connect Video) ‎(21:40, 11 January 2010)
  14. Answering Incoming Ask Messages (Mercury Connect Video) ‎(22:02, 11 January 2010)
  15. Applying Email Templates in Mercury Administration (Mercury Connect Video) ‎(22:02, 11 January 2010)
  16. Canceling a Wire Out Order (Mercury Connect Video) ‎(22:03, 11 January 2010)
  17. Changing the FTD Mercury Administrator Password (Mercury Connect Video) ‎(22:03, 11 January 2010)
  18. Confirming an Incoming Cancel Request (Mercury Connect Video) ‎(22:04, 11 January 2010)
  19. Creating and Sending Your Received Messages List (Mercury Connect Video) ‎(22:04, 11 January 2010)
  20. Creating Your Email Cover Letter (Mercury Connect Video) ‎(22:05, 11 January 2010)
  21. Creating Your Email Delivery Confirmation Template (Mercury Connect Video) ‎(22:05, 11 January 2010)
  22. Customizing Your FTD Mercury Client Configuration (Mercury Connect Video) ‎(22:06, 11 January 2010)
  23. Denying an Incoming Cancel Request (Mercury Connect Video) ‎(22:06, 11 January 2010)
  24. Email Monitor (Mercury Connect Video) ‎(22:06, 11 January 2010)
  25. Handling Incoming Price Change Requests (Mercury Connect Video) ‎(22:07, 11 January 2010)
  26. Resuming Your Previously Suspended System (Mercury Connect Video) ‎(22:07, 11 January 2010)
  27. Sending Ask Messages (Mercury Connect Video) ‎(22:08, 11 January 2010)
  28. Sending Price Change Requests (Mercury Connect Video) ‎(22:08, 11 January 2010)
  29. Suspending Your System (Mercury Connect Video) ‎(22:08, 11 January 2010)
  30. Rejecting Wire In Orders from the Mercury Network (Mercury Connect Video) ‎(22:11, 11 January 2010)
  31. Copying Files to and from Mercury Connect (Mercury Connect Video) ‎(18:59, 12 January 2010)
  32. Unpacking Your Equipment (Mercury Connect Video) ‎(19:10, 12 January 2010)
  33. Loading the Receipt Printer Paper (Mercury Connect Video) ‎(19:12, 12 January 2010)
  34. Changing Your FTD Mercury Administrator Password (Mercury Connect Video) ‎(19:18, 12 January 2010)
  35. Connecting Your Point of Sale Hardware (Mercury Connect Video) ‎(19:20, 12 January 2010)
  36. Connecting the USB Devices (Mercury Connect Video) ‎(19:21, 12 January 2010)
  37. Getting Help in Mercury Connect (Mercury Connect Video) ‎(19:26, 12 January 2010)
  38. Mercury Connect Setup Questionnaire ‎(21:48, 12 January 2010)
  39. Connecting and Disconnecting from Mercury Connect (Mercury Connect Video) ‎(21:39, 13 January 2010)
  40. Launching Mercury Connect for the First Time (Mercury Connect Video) ‎(21:42, 13 January 2010)
  41. Installing the Mercury Connect Client Software (Mercury Connect Video) ‎(21:44, 13 January 2010)
  42. FTD FastPay ‎(14:33, 6 April 2010)
  43. Estimated Times for Credit Card Conversion ‎(22:29, 13 April 2010)
  44. SQL 2005 Express Installation Instructions ‎(16:10, 14 April 2010)
  45. SQL 2005 Standard Installation Instructions ‎(16:11, 14 April 2010)
  46. Video Test Page ‎(17:03, 14 April 2010)
  47. FTD Mercury X2 New & Enhanced Features Video - Large ‎(17:10, 14 April 2010)
  48. FTD Mercury X2 New & Enhanced Features Video - Medium ‎(17:11, 14 April 2010)
  49. FTD Mercury X2 New & Enhanced Features Video - Small ‎(17:13, 14 April 2010)
  50. FTD Mercury X1 Installation Instructions ‎(17:36, 14 April 2010)

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