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  1. Message Center (Mercury Connect Video) ‎(21:08, 11 January 2010)
  2. Entering Local Orders (Mercury Connect Video) ‎(21:08, 11 January 2010)
  3. Sending Wire Out Orders over the Mercury Network (Mercury Connect Video) ‎(21:09, 11 January 2010)
  4. Cash & Carry Sales (Mercury Connect Video) ‎(21:09, 11 January 2010)
  5. Handling Wire In Orders from the Mercury Network (Mercury Connect Video) ‎(21:09, 11 January 2010)
  6. Address Verification (Mercury Connect Video) ‎(21:14, 11 January 2010)
  7. FTD Shutdown & FTD Startup (Mercury Connect Video) ‎(21:15, 11 January 2010)
  8. Manually Sending Delivery Confirmations for Wire In Orders (Mercury Connect Video) ‎(21:16, 11 January 2010)
  9. Configuring Automatic Delivery Confirmations for Wire In Orders (Mercury Connect Video) ‎(21:16, 11 January 2010)
  10. Setting Up Automatic Email Delivery Confirmations (Mercury Connect Video) ‎(21:16, 11 January 2010)
  11. Adding Products (Mercury Connect Video) ‎(21:17, 11 January 2010)
  12. Searching for Products (Mercury Connect Video) ‎(21:17, 11 January 2010)
  13. Quick Picks (Mercury Connect Video) ‎(21:17, 11 January 2010)
  14. Adding Customers (Mercury Connect Video) ‎(21:18, 11 January 2010)
  15. Credit & Debit Memos (Mercury Connect Video) ‎(21:18, 11 January 2010)
  16. Customer Order History (Mercury Connect Video) ‎(21:18, 11 January 2010)
  17. Generating Statements (Mercury Connect Video) ‎(21:19, 11 January 2010)
  18. Receiving Payments in Order Entry (Mercury Connect Video) ‎(21:19, 11 January 2010)
  19. Receiving Payments in Point of Sale (Mercury Connect Video) ‎(21:19, 11 January 2010)
  20. Reprinting & Emailing Invoices (Mercury Connect Video) ‎(21:19, 11 January 2010)
  21. Searching for Customers (Mercury Connect Video) ‎(21:19, 11 January 2010)
  22. Setting up House Accounts (Mercury Connect Video) ‎(21:20, 11 January 2010)
  23. Adding Abbrevation Codes (Mercury Connect Video) ‎(21:20, 11 January 2010)
  24. Adding Product Categories in Mercury Administration (Mercury Connect Video) ‎(21:20, 11 January 2010)
  25. Configuring Credit Cards in Mercury Administration (Mercury Connect Video) ‎(21:20, 11 January 2010)
  26. Configuring House Accounts in Mercury Administration (Mercury Connect Video) ‎(21:21, 11 January 2010)
  27. Configuring Point of Sale in Mercury Administration (Mercury Connect Video) ‎(21:21, 11 January 2010)
  28. Configuring Printer Routing in Mercury Administration (Mercury Connect Video) ‎(21:21, 11 January 2010)
  29. Configuring Store Settings in Mercury Administration (Mercury Connect Video) ‎(21:21, 11 January 2010)
  30. Delivery Zones and Fees (Mercury Connect Video) ‎(21:22, 11 January 2010)
  31. Setting Printing Defaults in Mercury Administration (Mercury Connect Video) ‎(21:22, 11 January 2010)
  32. Updating Tax Codes in Mercury Administration (Mercury Connect Video) ‎(21:22, 11 January 2010)
  33. Creating a Holiday Email Marketing Campaign (Mercury Connect Video) ‎(21:24, 11 January 2010)
  34. Creating a Holiday Direct Mail Marketing Campaign (Mercury Connect Video) ‎(21:24, 11 January 2010)
  35. Creating a Reminder Direct Mail Marketing Campaign (Mercury Connect Video) ‎(21:24, 11 January 2010)
  36. Creating a Reminder Email Marketing Campaign (Mercury Connect Video) ‎(21:25, 11 January 2010)
  37. Credit Card Settlement History Report (Mercury Connect Video) ‎(21:25, 11 January 2010)
  38. Sales Summary Report (Mercury Connect Video) ‎(21:25, 11 January 2010)
  39. Sales Tax Report (Mercury Connect Video) ‎(21:26, 11 January 2010)
  40. Canceling and Refunding Orders in Point of Sale (Mercury Connect Video) ‎(21:26, 11 January 2010)
  41. Entering the Opening Balance in Point of Sale (Mercury Connect Video) ‎(21:26, 11 January 2010)
  42. Issuing a Refund Using Point of Sale (Mercury Connect Video) ‎(21:26, 11 January 2010)
  43. No Sale Transactions (Mercury Connect Video) ‎(21:27, 11 January 2010)
  44. Performing a Z-Out at the End of the Day (Mercury Connect Video) ‎(21:27, 11 January 2010)
  45. Reprinting Receipts (Mercury Connect Video) ‎(21:27, 11 January 2010)
  46. Using Point of Sale for Paid In and Paid Out Transactions (Mercury Connect Video) ‎(21:27, 11 January 2010)
  47. Canceling Orders in Order Entry (Mercury Connect Video) ‎(21:29, 11 January 2010)
  48. Checking Credit Card Status (Mercury Connect Video) ‎(21:29, 11 January 2010)
  49. Checking for Incomplete, Filed, and Pending Orders (Mercury Connect Video) ‎(21:29, 11 January 2010)
  50. Copying Tickets (Mercury Connect Video) ‎(21:35, 11 January 2010)
  51. Design Center (Mercury Connect Video) ‎(21:36, 11 January 2010)
  52. Facility Search (Mercury Connect Video) ‎(21:36, 11 January 2010)
  53. Funeral Log (Mercury Connect Video) ‎(21:36, 11 January 2010)
  54. Handling Phoned-In Orders (Mercury Connect Video) ‎(21:36, 11 January 2010)
  55. Issuing a Refund Using Order Entry (Mercury Connect Video) ‎(21:37, 11 January 2010)
  56. Marking Orders Delivered in Ticket Search (Mercury Connect Video) ‎(21:37, 11 January 2010)
  57. Marking Pickup Orders as C.O.D. (Mercury Connect Video) ‎(21:37, 11 January 2010)
  58. Order Life Cycle (Mercury Connect Video) ‎(21:38, 11 January 2010)
  59. Phoning Out Orders (Mercury Connect Video) ‎(21:38, 11 January 2010)
  60. Resending Rejected Wire Out Orders (Mercury Connect Video) ‎(21:39, 11 January 2010)
  61. Searching for Orders and Tickets (Mercury Connect Video) ‎(21:39, 11 January 2010)
  62. Taking Orders for Pickup (Mercury Connect Video) ‎(21:39, 11 January 2010)
  63. Ticket Status (Mercury Connect Video) ‎(21:40, 11 January 2010)
  64. Answering Incoming Ask Messages (Mercury Connect Video) ‎(22:02, 11 January 2010)
  65. Applying Email Templates in Mercury Administration (Mercury Connect Video) ‎(22:02, 11 January 2010)
  66. Canceling a Wire Out Order (Mercury Connect Video) ‎(22:03, 11 January 2010)
  67. Changing the FTD Mercury Administrator Password (Mercury Connect Video) ‎(22:03, 11 January 2010)
  68. Confirming an Incoming Cancel Request (Mercury Connect Video) ‎(22:04, 11 January 2010)
  69. Creating and Sending Your Received Messages List (Mercury Connect Video) ‎(22:04, 11 January 2010)
  70. Creating Your Email Cover Letter (Mercury Connect Video) ‎(22:05, 11 January 2010)
  71. Creating Your Email Delivery Confirmation Template (Mercury Connect Video) ‎(22:05, 11 January 2010)
  72. Customizing Your FTD Mercury Client Configuration (Mercury Connect Video) ‎(22:06, 11 January 2010)
  73. Denying an Incoming Cancel Request (Mercury Connect Video) ‎(22:06, 11 January 2010)
  74. Email Monitor (Mercury Connect Video) ‎(22:06, 11 January 2010)
  75. Handling Incoming Price Change Requests (Mercury Connect Video) ‎(22:07, 11 January 2010)
  76. Resuming Your Previously Suspended System (Mercury Connect Video) ‎(22:07, 11 January 2010)
  77. Sending Ask Messages (Mercury Connect Video) ‎(22:08, 11 January 2010)
  78. Sending Price Change Requests (Mercury Connect Video) ‎(22:08, 11 January 2010)
  79. Suspending Your System (Mercury Connect Video) ‎(22:08, 11 January 2010)
  80. Rejecting Wire In Orders from the Mercury Network (Mercury Connect Video) ‎(22:11, 11 January 2010)
  81. Copying Files to and from Mercury Connect (Mercury Connect Video) ‎(18:59, 12 January 2010)
  82. Unpacking Your Equipment (Mercury Connect Video) ‎(19:10, 12 January 2010)
  83. Loading the Receipt Printer Paper (Mercury Connect Video) ‎(19:12, 12 January 2010)
  84. Changing Your FTD Mercury Administrator Password (Mercury Connect Video) ‎(19:18, 12 January 2010)
  85. Connecting Your Point of Sale Hardware (Mercury Connect Video) ‎(19:20, 12 January 2010)
  86. Connecting the USB Devices (Mercury Connect Video) ‎(19:21, 12 January 2010)
  87. Getting Help in Mercury Connect (Mercury Connect Video) ‎(19:26, 12 January 2010)
  88. Mercury Connect Setup Questionnaire ‎(21:48, 12 January 2010)
  89. Connecting and Disconnecting from Mercury Connect (Mercury Connect Video) ‎(21:39, 13 January 2010)
  90. Launching Mercury Connect for the First Time (Mercury Connect Video) ‎(21:42, 13 January 2010)
  91. Installing the Mercury Connect Client Software (Mercury Connect Video) ‎(21:44, 13 January 2010)
  92. FTD FastPay ‎(14:33, 6 April 2010)
  93. Estimated Times for Credit Card Conversion ‎(22:29, 13 April 2010)
  94. SQL 2005 Express Installation Instructions ‎(16:10, 14 April 2010)
  95. SQL 2005 Standard Installation Instructions ‎(16:11, 14 April 2010)
  96. Video Test Page ‎(17:03, 14 April 2010)
  97. FTD Mercury X2 New & Enhanced Features Video - Large ‎(17:10, 14 April 2010)
  98. FTD Mercury X2 New & Enhanced Features Video - Medium ‎(17:11, 14 April 2010)
  99. FTD Mercury X2 New & Enhanced Features Video - Small ‎(17:13, 14 April 2010)
  100. FTD Mercury X1 Installation Instructions ‎(17:36, 14 April 2010)

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