Searching for a Facility

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'''This information applies to FTD Mercury X2 Fall and later versions and Mercury Connect. For information on searching for a florist from [[Mercury Direct|Mercury Direct 5.0 or later]], see [[Mercury Direct: Facility Search]].'''
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This information applies to FTD Mercury X2 Fall and later versions, Mercury Connect, and Mercury Direct 5.0 and later versions. If you are an FTD Mercury or Mercury Direct customer and not on one of the versions where FTD Florist Link is included, contact the Mercury Technology Assistance Center (MTAC) at 1-800-309-2244 for information on how to upgrade to the current version.
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'''To search for a facility:'''
'''To search for a facility:'''
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#In FTD Mercury, perform a '''Facility Search''' from either the '''Search''' menu on the '''FTD Mercury Main Menu''', from '''Order Entry''' or '''Point of Sale''', or from the '''Funeral Log'''.
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#In FTD Mercury or Mercury Connect, perform a Facility Search from either the Search menu on the FTD Mercury Main Menu, from Order Entry or Point of Sale, or from the Funeral Log. In Mercury Direct, perform a Facility Search from within an order.
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#In the '''Facility Search''' window, enter search criteria for the facility. You can search by city and state/province, ZIP/postal code, and/or facility name. Be sure to select the appropriate facility type (hospital, funeral home, or nursing home). Click '''Search'''.
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#In the Facility Search window, enter search criteria for the facility. You can search by city and state/province, ZIP/postal code, and/or facility name. Be sure to select the appropriate facility type (hospital, funeral home, or nursing home).
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#Click Search.
Results are displayed in the results list, and corresponding balloons are placed on the map to show you the location of the facilities.
Results are displayed in the results list, and corresponding balloons are placed on the map to show you the location of the facilities.
Florists who are associated with a facility have individual badges in their listing in the results list.
Florists who are associated with a facility have individual badges in their listing in the results list.

Revision as of 16:03, 29 August 2012

Image:ImportantInfoIcon.png

This information applies to FTD Mercury X2 Fall and later versions, Mercury Connect, and Mercury Direct 5.0 and later versions. If you are an FTD Mercury or Mercury Direct customer and not on one of the versions where FTD Florist Link is included, contact the Mercury Technology Assistance Center (MTAC) at 1-800-309-2244 for information on how to upgrade to the current version.

To search for a facility:

  1. In FTD Mercury or Mercury Connect, perform a Facility Search from either the Search menu on the FTD Mercury Main Menu, from Order Entry or Point of Sale, or from the Funeral Log. In Mercury Direct, perform a Facility Search from within an order.
  2. In the Facility Search window, enter search criteria for the facility. You can search by city and state/province, ZIP/postal code, and/or facility name. Be sure to select the appropriate facility type (hospital, funeral home, or nursing home).
  3. Click Search.

Results are displayed in the results list, and corresponding balloons are placed on the map to show you the location of the facilities.

Florists who are associated with a facility have individual badges in their listing in the results list.

Retrieved from "http://floristwiki.ftdi.com/index.php/Searching_for_a_Facility"
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