Printing Invoices from Ticket Search

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(New page: You may need to print an invoice once you locate it in Ticket Search. You can easily do it from the Ticket Search window. '''To print an invoice from Ticket Search:''' <ol> <li>On the '''...)
Current revision (13:43, 11 July 2011) (edit) (undo)
 
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You may need to print an invoice once you locate it in Ticket Search. You can easily do it from the Ticket Search window.
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You may need to print an invoice once you locate it in Ticket Search. You can easily do it from the [[Ticket Search Window|Ticket Search window]].
'''To print an invoice from Ticket Search:'''
'''To print an invoice from Ticket Search:'''
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<ol>
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#On the [[FTD Mercury Main Menu]], click the Ticket Search button. The [[Ticket Search Window|Ticket Search window]] opens. You can also open Ticket Search by clicking Lookup in [[Order Entry Window|Order Entry]] or [[Point of Sale Window|Point of Sale]].
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<li>On the '''FTD Mercury Main Menu''', click the '''Ticket Search''' button. The '''Ticket Search''' window opens. Alternatively, you can click '''Lookup''' in '''Order Entry''' or '''Point of Sale''' to open the '''Ticket Search''' window.</li>
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#Enter your search parameters to locate the ticket and click Search.
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<li>Enter your search parameters to locate the ticket and click '''Search'''.</li>
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#From the results list, select the ticket you want to output.
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<li>From the results list, select the ticket you want to output.</li>
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#Click Output Invoice. The [[Output Options Window|Output Options window]] opens.
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<li>Click '''Output Invoice'''. The '''Output Options''' window opens.</li>
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#In the Print Output area, ensure the Print Invoice check box is selected. (Likewise, ensure in the Fax Output and Email Output areas that the Fax and Email check boxes are cleared.)
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<li>In the '''Print Output''' area, ensure the '''Print Invoice''' check box is selected. (Likewise, ensure in the '''Fax Output''' and '''Email Output''' areas that the '''Fax''' and '''Email''' check boxes are cleared.)</li>
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#In the Print Output area, ensure your Store Name is selected.
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<li>In the '''Print Output''' area, ensure your '''Store Name''' is selected.</li>
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#Ensure the selections for Ticket, Form, Printer Name, and Printer Tray are correct. The initial printer settings are based on the default settings for the store; individual forms can be printed to any printer/tray configured.<br>You can selectively print a single ticket from an order by selecting the ticket number from the Ticket field. If you select ALL for the Ticket, all tickets on the order will be printed. If you select ALL for the Form, all forms for that order type (as set in [[Mercury Administration]]) will print.
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<li>Ensure the selections for '''Ticket''', '''Form''', '''Printer Name''', and '''Printer Tray''' are correct. The initial printer settings are based on the default settings for the store; individual forms can be printed to any printer/tray configured.<br>
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#Click Execute.
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You can selectively print a single ticket from an order by selecting the ticket number from the '''Ticket''' field. If you select '''ALL''' for the Ticket, all tickets on the order will be printed. If you select '''ALL''' for the '''Form''', all forms for that order type (as set in Mercury Administration) will print.
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</li>
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<table>
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<li>Click '''Execute'''.</li>
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</ol>
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<td>
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'''TIP:''' You can also fax and/or email invoices in the same way from Ticket Search by selecting the Fax Output and/or Email Output options in the Output Options window.
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[[Image:TipIcon.png]]
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</td>
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<td>
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You can also fax and/or email invoices in the same way from Ticket Search by selecting the Fax Output and/or Email Output options in the [[Output Options Window|Output Options window]].
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</td>
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</tr>
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[[Tickets|Back to Tickets]]

Current revision

You may need to print an invoice once you locate it in Ticket Search. You can easily do it from the Ticket Search window.

To print an invoice from Ticket Search:

  1. On the FTD Mercury Main Menu, click the Ticket Search button. The Ticket Search window opens. You can also open Ticket Search by clicking Lookup in Order Entry or Point of Sale.
  2. Enter your search parameters to locate the ticket and click Search.
  3. From the results list, select the ticket you want to output.
  4. Click Output Invoice. The Output Options window opens.
  5. In the Print Output area, ensure the Print Invoice check box is selected. (Likewise, ensure in the Fax Output and Email Output areas that the Fax and Email check boxes are cleared.)
  6. In the Print Output area, ensure your Store Name is selected.
  7. Ensure the selections for Ticket, Form, Printer Name, and Printer Tray are correct. The initial printer settings are based on the default settings for the store; individual forms can be printed to any printer/tray configured.
    You can selectively print a single ticket from an order by selecting the ticket number from the Ticket field. If you select ALL for the Ticket, all tickets on the order will be printed. If you select ALL for the Form, all forms for that order type (as set in Mercury Administration) will print.
  8. Click Execute.

Image:TipIcon.png

You can also fax and/or email invoices in the same way from Ticket Search by selecting the Fax Output and/or Email Output options in the Output Options window.


Back to Tickets

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