Placing Refund Value on an FTD Gift Card Using One-Click Refunds
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+ | #In the Point of Sale window, click '''Lookup'''. The Ticket Search window opens. | ||
+ | #Enter search criteria to locate the ticket you are refunding and click '''Search'''. | ||
+ | #Right-click in the order you are refunding and select '''Refund Sale'''. The Point of Sale window will display with the product marked as a refund. | ||
+ | #Swipe the gift card being used for the refund. The '''Description''' field will show the number of the gift card. | ||
+ | #In the '''Amount''' field, enter the amount of the refund. | ||
+ | #Click '''Payment'''. The '''Refund''' window will appear. | ||
+ | #Click '''Complete'''. The refund value will be loaded on the gift card. | ||
+ | |||
Back to [[Gift Cards]] | Back to [[Gift Cards]] |
Current revision
- In the Point of Sale window, click Lookup. The Ticket Search window opens.
- Enter search criteria to locate the ticket you are refunding and click Search.
- Right-click in the order you are refunding and select Refund Sale. The Point of Sale window will display with the product marked as a refund.
- Swipe the gift card being used for the refund. The Description field will show the number of the gift card.
- In the Amount field, enter the amount of the refund.
- Click Payment. The Refund window will appear.
- Click Complete. The refund value will be loaded on the gift card.
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