Mercury Direct: Sending a Delivery Confirmation

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Revision as of 13:03, 1 October 2010

After you fill an order, you can send an Order Confirmation to the sending florist to confirm that you filled and delivered the order. This message arrives at the sending florist’s shop as an Answer (ANS) message.

Note It is not required to send a Order Confirmation message to the sending florist.

1. From the Mercury Direct main menu, click Send an Order Confirmation. OR From the menu bar, click Order, then click Send an Order Confirmation (ANS).
2. In the Your Code field, click the down arrow and select the florist code of the shop that filled the order (if you have multiple shops).
3. In the Order Number field, type the Mercury order number of the order that you filled. To search for the order, click the magnifying glass icon to access a Message Search. (See “Message Search” on page 55 for more information on Message Search.) After you type in the order number or select the order from Message Search, Mercury Direct will copy the Other Florist, Delivery Date, and Recipient Name information from the order into the Delivery Confirmation message.
4. In the Delivery Time field, type the time that the order was delivered by your delivery driver. Then click the down arrow and select AM or PM.
5. In the Product Desc field, type a brief description of the product(s) that were delivered.
6. The Internal Invoice field is optional. If you would like to type any additional information that might help identify the order, type it here.
7. In the Driver Name field, type the name of the delivery driver that delivered the order.
8. If you have any notes that you would like the sending florist to read, type them in the Note field.
9. In the Operator field, type your name.
10. Click Submit.