Mercury Direct: Rejecting an Order (REJ Message)

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The Reject message allows you to reject an order sent to you by another Member. Only a filling
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The Reject message allows you to reject an order sent to you by another Member. Only a filling Member may reject an order. You must send the Reject message in the same calendar month as the date of the original order. This ensures the accuracy of the Clearing House statement.
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Member may reject an order. You must send the Reject message in the same calendar month as the
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date of the original order. This ensures the accuracy of the Clearing House statement.
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''Note The preferred method of declining an order is to send a Forward message.
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'''NOTE:''' The preferred method of declining an order is to send a Forward message.
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This procedure explains how to create a Reject message through a Message Search. By locating
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the Order message you would like to reject, Mercury Direct will complete most of the Reject
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message for you.''
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#From the Mercury Direct main menu, click Reject an Order OR From the menu bar, click Order, then click Reject an Order (REJ).
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'''To send a Reject message:'''
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#Click the magnifying glass icon next to the Order Number field. The Message Search window opens.
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#By default Message Search will list all incoming and outgoing orders if you click Search. Click Search to list all incoming and outgoing orders, or specify additional information to narrow your search, and then click the Search button. (See “Message Search” on page 55 for assistance.)
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#On the '''Mercury Direct Main Menu''', click '''Reject an Order'''. The '''Reject an Order''' screen opens.
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#When you locate the order that you would like to reject, highlight the order and then click Select. The Reject message will reappear with most of the information completed for you.
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#Click the magnifying glass icon next to the '''Order Number''' field. The '''Message Search''' window opens.
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#In the Reason Type field, click the down arrow and select your reason for rejecting the order.
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#By default '''Message Search''' will list all incoming and outgoing orders if you click '''Search'''. If necessary, specify additional information to narrow your search, and then click the Search button.
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#Add notes as needed in the Reason or Note Text field.
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#When you locate the order that you would like to reject, highlight the order and then click '''Select'''. The Reject an Order screen will reappear with most of the information completed for you.
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#Type your name in the Operator field.
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#From the '''Reason Type''' list, select your reason for sending this message.
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#Click Submit to send the message during the next Mercury Direct Communications session. If you would like to send the message immediately, click Submit, then click the Transmit Now button in the main menu.
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#In the '''Reason or Note Text''' field, add notes as needed.
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#In the '''Operator''' field, enter your name.
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#Click '''Submit''' to send the message during the next Mercury Direct communications session. If you want to send the message immediately, on the '''Mercury Direct Main Menu''', click '''Transmit Now'''.

Current revision

The Reject message allows you to reject an order sent to you by another Member. Only a filling Member may reject an order. You must send the Reject message in the same calendar month as the date of the original order. This ensures the accuracy of the Clearing House statement.

NOTE: The preferred method of declining an order is to send a Forward message.

To send a Reject message:

  1. On the Mercury Direct Main Menu, click Reject an Order. The Reject an Order screen opens.
  2. Click the magnifying glass icon next to the Order Number field. The Message Search window opens.
  3. By default Message Search will list all incoming and outgoing orders if you click Search. If necessary, specify additional information to narrow your search, and then click the Search button.
  4. When you locate the order that you would like to reject, highlight the order and then click Select. The Reject an Order screen will reappear with most of the information completed for you.
  5. From the Reason Type list, select your reason for sending this message.
  6. In the Reason or Note Text field, add notes as needed.
  7. In the Operator field, enter your name.
  8. Click Submit to send the message during the next Mercury Direct communications session. If you want to send the message immediately, on the Mercury Direct Main Menu, click Transmit Now.
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