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background:#FFFFFF;"><p>Welcome to MercTech U, your premier source of information, documentation, and breaking news for FTD Mercury! Please visit the links below to find information about the exciting features in FTD Mercury (including breaking information about FTD Mercury X).</p>
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<p>We are constantly adding to and updating Merc Tech U. Stop back often to see new information!</p>
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<p><span style="color:red;font-weight:bold;">FTD Mercury X2 has been released!</span> For information about included features, please look at the [[FTD Mercury X2 New & Enhanced Features|FTD Mercury X2 New & Enhanced Features video]] or view the [[FTD Mercury X2 New & Enhanced Sales Information]]! To request an upgrade, please contact the Mercury Technology Assistance Center at 1-888-309-2244. We have also provided [[FTD Mercury X2 Installation Instructions|installation instructions and minimum requirements]].</p>
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<td style="padding: 3px; text-align:left; font-size: 9pt;">FTD Mercury X7 updates the mobile app to give you the ability to [[Capturing Delivery Signatures|capture signatures]] and [[Capturing Delivery Photos |capture photos]].</td>
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<td style="padding: 3px; text-align:left; font-size: 9pt;">FTD Mercury X6 adds support for MapPoint Replacement within [[Mercury Delivery]]. The X6 MapPoint Replacement retains the core functionality of the now-retired Microsoft MapPoint product, and introduces key new functionality related to [[Working with Pushpins|pushpins]].</td>
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<p>In order to provide the best service possible, we ask that you please take a moment to answer a few questions about your recent call to FTD Mercury Technical Support. Please click this link to begin taking the '''[https://spreadsheets.google.com/viewform?formkey=dDRxT0Rwd21lMlFMb1Rxb0RoRkU4NWc6MQ FTD Mercury Support Quality Survey]'''.</p>
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<td style="padding: 3px; text-align:left; font-size: 9pt;">FTD Mercury X5 Fall with the [[FTD_Mercury Retail ToGo Mobile App|FTD Mercury Retail ToGo Mobile App]] has been released, with support for [[Performing a Retail ToGo Transaction|FTD Mercury Retail ToGo Transactions]] and the ability to view [[Report|reports]]! Check out the [[New and Enhanced in FTD Mercury X5 & X5 Fall|new and enhanced features]]. </td>
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<td style="padding: 3px; text-align:left; font-size: 9pt;">FTD Mercury X5 has been released and includes support for [[EAPI Configuration|EAPI configuration]] and [[Data Replication|data replication]]! Check out the [[New and Enhanced in FTD Mercury X5|new and enhanced features]].</td>
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<p>New Canadian tax rates go into effect on 1-July-2010. All Canadian florists who use FTD Mercury should need to update your tax rates prior to this date. Please visit the [[Tax Changes Required for Canadian FTD Mercury Systems on 1-July-2010|Canadian Tax Changes]] page for details.</p>
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background:#FFFFFF;"> <p>Getting new employees up to speed just became easier! Dozens of [[FTD Mercury Video Demonstrations|training videos]] for FTD Mercury X1 are now available. Whether you're new to the system or just need a refresher course on a task, these videos are for you!</p>
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* [[Funeral Log]]
 
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* [[Manually Sending Delivery Confirmations for Wire In Orders (X1 Video)|Manually Sending Delivery Confirmations for Wire In Orders (Video)]]
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== Other Features ==
 
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== Video Demonstrations ==
 
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There are dozens of [[FTD Mercury Video Demonstrations|video demonstrations]] provided to help you learn to use FTD Mercury.
 
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== PDF Versions ==
 
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[[PDF Versions of FTD Mercury Documentation|PDF versions]] of the FTD Mercury Reference Guide and Quick Reference Guide are available.
 
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== Mercury Connect ==
 
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[[Mercury Connect|Mercury Connect Main Page]]
 
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== FTD Mercury Updates ==
 
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[[Media:FTDM_X_CriticalUpdates.exe|FTD Mercury X Critical Updates]]
 
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== FTD Directory CD Installation Instructions ==
 
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* [[FTD Mercury Directory CD Installation Instructions|FTD Mercury]]
 
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* [[Mercury Direct Directory CD Installation Instructions|Mercury Direct]]
 
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* [[Mercury Advantage CD Installation Instructions|Mercury Advantage]]
 
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* [[Mercury 3000 & 4000 CD Installation Instructions|Mercury 3000 & 4000]]
 

Revision as of 17:14, 7 March 2023

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