FTD Mercury X3 Fall Training Videos

FTD Mercury X3 Fall training videos are provided in Adobe Flash, Microsoft Windows Media, and Apple QuickTime formats. Flash videos play inline on the page, but are lower resolution; Windows Media and QuickTime videos are downloaded first, but are higher resolution.

Videos in this list relate to '''FTD Mercury X3 Fall'''. However, some videos may apply to past versions of FTD Mercury as well. Ensure you are on the current version of FTD Mercury. You can access [[FTD Mercury X1 Training Videos|FTD Mercury X1 videos]], [[FTD Mercury X2 Training Videos|FTD Mercury X2 videos]], [[FTD Mercury X2 Fall Training Videos|FTD Mercury X2 Fall videos]], and [[FTD Mercury X3 Training Videos|FTD Mercury X3 videos]] from their respective pages.

<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Address Verification (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Changing the FTD Mercury Administrator Password (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Configuring Printer Form Settings (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Creating Your Email Cover Letter (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Customizing Your FTD Mercury Client Configuration (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[FTD Shutdown & FTD Startup (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Logging in to FTD Mercury (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Order Entry vs. Point of Sale (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Sending Wire Out Orders over the Mercury Network (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Suspending Your System (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Configuring Automatic Deliver Confirmations for Wire In Orders (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Creating Your Email Delivery Confirmation Template (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Email Monitor (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Manually Sending Delivery Confirmations for Wire In Orders (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Setting Up Automatic Email Delivery Confirmation (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Assigning Products to Designers (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Attaching Design Pictures to Orders (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Canceling Orders in Order Entry (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Changing the Payment Amount for Credit Card Orders (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Checking Credit Card Status (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Checking for Incomplete, Filed, and Pending Orders (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Copying Tickets (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Design Center (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Entering Local Orders (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Funeral Log (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Handling Phoned-In Orders (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Handling Returns & Exchanges (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Issuing a Refund Using Order Entry (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Looking Up Abbreviation Codes in Order Entry and Point of Sale (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Marking Orders Delivered in Ticket Search (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Marking Pickup Orders as C.O.D. (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Multi-Ticket Sales (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Order Life Cycle (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Partial Refunds (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Phoning Out Orders (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Picture Center (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Searching for Orders and Tickets (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Sending Wire Out Orders over the Mercury Network (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Taking Orders for Pickup (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Ticket Status (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Answering Incoming Ask Messages (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Canceling a Wire Out Order (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Confirming an Incoming Cancel Request (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Creating and Sending Your Received Messages List (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Denying an Incoming Cancel Request (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Handling Incoming Price Change Requests (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Handling Wire In Orders from the Mercury Network (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Message Center (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Rejecting Wire In Orders from the Mercury Network (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Resending Rejected Wire Out Orders (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Resuming Your Previously Suspended System (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Sending Ask Messages (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Sending Price Change Requests (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Sending Wire Out Orders over the Mercury Network (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Suspending Your System (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Adding Customers (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Canceling a House Account Payment (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Credit & Debit Memos (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Customer Detail Information (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Customer Order History (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Email Monitor (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Generating Statements (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Performing Invoice Billing (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Preventing House Account Charges (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Receiving Payments in Order Entry (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Removing Finance Charges (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Reprinting & Emailing Invoices (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Searching for Customers (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Setting Up House Accounts (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[FTD Florist Link Overview (FTD Florist Link Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Florist Listings in FTD Florist Link (FTD Florist Link Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Searching for Florists Using FTD Florist Link (FTD Florist Link Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Using Advanced Search Options in FTD Florist Link (FTD Florist Link Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Setting the Preferred Status for a Florist in Florist Link (FTD Florist Link Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Searching for Facilities Using FTD Florist Link (FTD Florist Link Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Florist Link Admin Overview (FTD Florist Link Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Configuring Florist Link Marketing in Florist Link Admin (FTD Florist Link Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Configuring Holiday Capacity in Florist Link Admin (FTD Florist Link Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Configuring Everyday Product Pricing in Florist Link Admin (FTD Florist Link Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Logging in to Event Planner (FTD Mercury X3 Fall Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Working with the Event Dashboard (FTD Mercury X3 Fall Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Configuring Event Planner Default Settings (FTD Mercury X3 Fall Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Creating Cover Letters in Event Planner (FTD Mercury X3 Fall Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Creating New Events (FTD Mercury X3 Fall Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Adding Event Locations (FTD Mercury X3 Fall Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Adding Products to Events (FTD Mercury X3 Fall Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Generating Proposals in Event Planner (FTD Mercury X3 Fall Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Accepting Proposals in Event Planner (FTD Mercury X3 Fall Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Converting Proposals into FTD Mercury Orders (FTD Mercury X3 Fall Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Adding Products (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Quick Picks (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Searching for Products (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Checking for Mercury Network Connectivity Using Dashboard (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Customizing the Dashboard (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Dashboard Indicators (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Dashboard Messages (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Dashboard Overview (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Dashboard Status (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Canceling and Refunding Orders in Point of Sale (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Cash & Carry Sales (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Entering the Opening Balance in Point of Sale (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Issuing a Refund Using Point of Sale (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[No Sale Transactions (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Performing a Z-Out at the End of the Day (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Receiving Payments in Point of Sale (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Reprinting Receipts (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Selling & Loading Gift Cards (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Using Point of Sale for Paid in and Paid Out Transactions (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Aged Analysis Report (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Credit Card Settlement History Report (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Generating Reports (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Generating the Customer Life Cycle Report (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Generating the Order Life Cycle Report (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Generating Your Sales Overview Using the Balance Wizard (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Sales Summary Report (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Sales Tax Report (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Creating a Holiday Direct Mail Marketing Campaign (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Creating a Holiday Email Marketing Campaign (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Creating a Reminder Direct Mail Marketing Campaign (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Creating a Reminder Email Marketing Campaign (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Adding Abbreviation Codes (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Adding Employees (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Adding Product Categories in Mercury Administration (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Applying Email Templates in Mercury Administration (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Audit Trail Examples (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Configuring Audit Trail in Mercury Administration (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Configuring Credit Cards in Mercury Administration (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Configuring House Accounts in Mercury Administration (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Configuring Point of Sale in Mercury Administration (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Configuring Printer Routing in Mercury Administration (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Configuring Store Settings in Mercury Administration (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Configuring Window Access in Mercury Administration (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Renaming Billing Cycles (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Setting Form Printing Defaults in Mercury Administration (FTD Mercury X3 Training Video)|Link]]</td>

<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Updating Tax Codes in Mercury Administration (FTD Mercury X3 Training Video)|Link]]</td>