FTD Mercury X2 Quick Reference Guide

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THIS INFORMATION IS SUBJECT TO CHANGE WITH THE RELEASE OF FTD MERCURY X2.
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#REDIRECT [[FTD Mercury Documentation]]
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<!--
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==Customer Management==
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<table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; ">
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<tr style="background:#D1BC61;">
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<td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold; width: 350px;">Video Name</td>
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<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td>
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<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>
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<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Windows Media Video</td>
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<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">QuickTime Video</td>
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</tr>
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<tr style="background:#f2ebd8;">
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Searching for Customers</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">02:05</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Searching for Customers (FTD Mercury X2 Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Customer_Search_X2.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Customer_Search_X2.mov Link]</td>
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</tr>
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<tr>
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Adding Customers</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">02:41</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Adding Customers (FTD Mercury X2 Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Adding_Customers_X2.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Adding_Customers_X2.mov Link]</td>
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</tr>
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<tr>
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Setting Up House Accounts</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">02:48</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Setting Up House Accounts (FTD Mercury X2 Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Setting_Up_House_Accounts_X2.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Setting_Up_House_Accounts_X2.mov Link]</td>
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</tr>
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<tr style="background:#f2ebd8;">
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Receiving Payments in Order Entry</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">01:55</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Receiving Payments in Order Entry (FTD Mercury X2 Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ROA_in_OE_X2.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ROA_in_OE_X2.mov Link]</td>
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</tr>
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<tr>
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Receiving Payments in Point of Sale</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">02:18</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Receiving Payments in Point of Sale (FTD Mercury X2 Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ROA_in_POS_X2.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ROA_in_POS_X2.mov Link]</td>
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</tr>
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<tr>
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Credit & Debit Memos</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">02:10</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Credit & Debit Memos (FTD Mercury X2 Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Credit_Debit_Memos_X2.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Credit_Debit_Memos_X2.mov Link]</td>
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</tr>
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<tr>
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Generating Statements</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">05:41</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Generating Statements (FTD Mercury X2 Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Generating_Statements_X2.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Generating_Statements_X2.mov Link]</td>
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</tr>
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</table>
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<br>
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==Order Management==
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<table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; ">
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<tr style="background:#D1BC61;">
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<td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold; width: 350px;">Video Name</td>
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<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td>
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<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>
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<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Windows Media Video</td>
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<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">QuickTime Video</td>
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</tr>
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</table>
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<br>
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<tr>
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Entering Local Orders</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">03:42</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Entering Local Orders (FTD Mercury X2 Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Entering_Local_Orders_X2.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Local_Orders_X2.mov Link]</td>
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</tr>
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<tr style="background:#f2ebd8;">
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Searching for Orders and Tickets</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">02:56</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Searching for Orders and Tickets (FTD Mercury X2 Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Ticket_Search_X2.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Ticket_Search_X2.mov Link]</td>
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</tr>
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<tr style="background:#f2ebd8;">
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Marking Pickup Orders as C.O.D.</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">03:33</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Marking Pickup Orders as C.O.D. (FTD Mercury X2 Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/COD_Pickup_X2.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/COD_Pickup_X2.mov Link]</td>
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</tr>
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<tr>
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Taking Orders for Pickup</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">03:53</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Taking Orders for Pickup (FTD Mercury X2 Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Pickup_Orders_X2.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Pickup_Orders_X2.mov Link]</td>
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</tr>
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<tr style="background:#f2ebd8;">
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Handling Returns & Exchanges</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">02:49</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Handling Returns & Exchanges (FTD Mercury X2 Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Handling_Returns_Exchanges_X2.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Handling_Returns_Exchanges_X2.mov Link]</td>
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</tr>
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<tr>
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Issuing a Refund Using Order Entry</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">02:03</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Issuing a Refund Using Order Entry (FTD Mercury X2 Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Refunds_in_OE_X2.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Refunds_in_OE_X2.mov Link]</td>
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</tr>
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<tr style="background:#f2ebd8;">
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Funeral Log</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">03:10</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Funeral Log (FTD Mercury X2 Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Funeral_Log_X2.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Funeral_Log_X2.mov Link]</td>
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</tr>
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<tr>
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Canceling Orders in Order Entry</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">01:54</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Canceling Orders in Order Entry (FTD Mercury X2 Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Canceling_Orders_in_OE_X2.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Canceling_Orders_in_OE_X2.mov Link]</td>
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</tr>
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<tr style="background:#f2ebd8;">
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing the Payment Amount for Credit Card Orders</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">02:10</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Changing the Payment Amount for Credit Card Orders (FTD Mercury X2 Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Changing_Prices_CC_Orders_X2.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Changing_Prices_CC_Orders_X2.mov Link]</td>
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</tr>
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<tr>
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Handling Phoned-In Orders</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">03:46</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Handling Phoned-In Orders (FTD Mercury X2 Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Phoned_In_Orders_X2.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Phoned_In_Orders_X2.mov Link]</td>
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</tr>
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* Reprinting Invoices
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* Searching for Mercury Messages
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* Sending Mercury Orders
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* Processing Incoming Mercury Wire Orders
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* Processing Phoned-In Mercury Orders
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* Searching for Florists
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* Resending Rejected Orders
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* Reporting Phoned-In Orders to FTD
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* Searching for Tickets
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* Adding and Copying Tickets
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* Sending Recipient Pictures
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* Checking for Pending or Incomplete Orders
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* Adding New Products
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* Assigning Products to Designers
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* Taking & Attaching Design Pictures
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* Selling and Loading Gift Cards
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* Viewing Total Daily Sales
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* Generating Reports
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* Reprinting Point of Sale Receipts
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==Dashboard==
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<table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; ">
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<tr style="background:#D1BC61;">
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<td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold; width: 350px;">Video Name</td>
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<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td>
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<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>
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<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Windows Media Video</td>
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<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">QuickTime Video</td>
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</tr>
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<tr>
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Checking for Mercury Network Connectivity Using Dashboard</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">02:06</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Checking for Mercury Network Connectivity Using Dashboard (FTD Mercury X2 Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Dashboard_Mercury_Network_Connectivity_X2.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Dashboard_Mercury_Network_Connectivity_X2.mov Link]</td>
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</tr>
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<tr>
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Dashboard Indicators</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">02:56</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Dashboard Indicators (FTD Mercury X2 Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Dashboard_Indicators_X2.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Dashboard_Indicators_X2.mov Link]</td>
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</tr>
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<tr style="background:#f2ebd8;">
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Dashboard Messages</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">01:34</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Dashboard Messages (FTD Mercury X2 Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Dashboard_Messages_X2.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Dashboard_Messages_X2.mov Link]</td>
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</tr>
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<tr style="background:#f2ebd8;">
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Dashboard Status</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">02:17</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Dashboard Status (FTD Mercury X2 Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Dashboard_Status_X2.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Dashboard_Status_X2.mov Link]</td>
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</tr>
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</table>
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<br>
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Current revision

  1. REDIRECT FTD Mercury Documentation
Retrieved from "http://floristwiki.ftdi.com/index.php/FTD_Mercury_X2_Quick_Reference_Guide"
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