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| - | THIS INFORMATION IS SUBJECT TO CHANGE WITH THE RELEASE OF FTD MERCURY X2.
| + | #REDIRECT [[FTD Mercury Documentation]] |
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| - | <!--
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| - | ==FTD Mercury X2 Quick Reference Videos==
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| - | <table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; ">
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| - | <tr style="background:#D1BC61;">
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| - | <td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold;">Video Name</td>
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| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td>
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| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>
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| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Windows Media File</td>
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| - | </tr>
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| - | <tr>
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| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Answering Incoming Ask Messages</td>
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| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:13</td>
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| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Answering Incoming Ask Messages (X1 Video)|Link]]</td>
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| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Answering_Ask_Messages.wmv Link]</td>
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| - | </tr>
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| - | <tr style="background:#f2ebd8;">
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| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Applying Email Templates in Mercury Administration</td>
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| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">5:51</td>
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| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Applying Email Templates in Mercury Administration (X1 Video)|Link]]</td>
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| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Applying_Email_Templates_Merc_Admin.wmv Link]</td>
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| - | </tr>
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| - | </table>
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| - | ==Additional FTD Mercury X2 Quick Reference Topics==
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| - | There are several additional Quick Reference topics for FTD Mercury X2 that are presented as individual wiki pages instead of videos. These include:
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| - | * Searching for Customers
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| - | * Adding New Customers
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| - | * Configuring House Accounts
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| - | * Receiving House Account Payments
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| - | * Manually Changing House Account Balances
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| - | * Generating Customer Statements
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| - | * Entering Orders for Local Delivery
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| - | * Creating C.O.D. Orders
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| - | * Handling Returns and Exchanges
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| - | * Adding Funerals to the Funeral Log
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| - | * Canceling Orders
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| - | * Changing Prices for Credit Card Orders
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| - | * Reprinting Invoices
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| - | * Searching for Mercury Messages
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| - | * Sending Mercury Orders
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| - | * Processing Incoming Mercury Wire Orders
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| - | * Processing Phoned-In Mercury Orders
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| - | * Searching for Florists
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| - | * Resending Rejected Orders
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| - | * Reporting Phoned-In Orders to FTD
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| - | * Searching for Tickets
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| - | * Adding and Copying Tickets
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| - | * Sending Recipient Pictures
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| - | * Checking for Pending or Incomplete Orders
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| - | * Adding New Products
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| - | * Assigning Products to Designers
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| - | * Taking & Attaching Design Pictures
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| - | * Selling and Loading Gift Cards
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| - | * Viewing Total Daily Sales
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| - | * Generating Reports
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| - | * Reprinting Point of Sale Receipts
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| - | * Checking Mercury Network Connectivity
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| - | * FTD Cash-Flo Voice Authorization Numbers
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| - | * Daily Checklist
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| - | * Weekly Checklist
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| - | * Monthly Checklist
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