FTD Mercury X2 Quick Reference Guide
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| + | ==FTD Mercury X2 Quick Reference Videos== | ||
| + | <table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; "> | ||
| + | <tr style="background:#D1BC61;"> | ||
| + | <td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold;">Video Name</td> | ||
| + | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td> | ||
| + | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td> | ||
| + | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Windows Media File</td> | ||
| + | </tr> | ||
| + | <tr> | ||
| + | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Answering Incoming Ask Messages</td> | ||
| + | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:13</td> | ||
| + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Answering Incoming Ask Messages (X1 Video)|Link]]</td> | ||
| + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Answering_Ask_Messages.wmv Link]</td> | ||
| + | </tr> | ||
| + | <tr style="background:#f2ebd8;"> | ||
| + | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Applying Email Templates in Mercury Administration</td> | ||
| + | <td style="padding: 3px; text-align:center; font-size: 9pt;">5:51</td> | ||
| + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Applying Email Templates in Mercury Administration (X1 Video)|Link]]</td> | ||
| + | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Applying_Email_Templates_Merc_Admin.wmv Link]</td> | ||
| + | </tr> | ||
| + | </table> | ||
| + | |||
| + | ==Additional FTD Mercury X2 Quick Reference Topics== | ||
| + | |||
| + | There are several additional Quick Reference topics for FTD Mercury X2 that are presented as individual wiki pages instead of videos. These include: | ||
| + | |||
| + | * Searching for Customers | ||
| + | * Adding New Customers | ||
| + | * Configuring House Accounts | ||
| + | * Receiving House Account Payments | ||
| + | * Manually Changing House Account Balances | ||
| + | * Generating Customer Statements | ||
| + | * Entering Orders for Local Delivery | ||
| + | * Creating C.O.D. Orders | ||
| + | * Handling Returns and Exchanges | ||
| + | * Adding Funerals to the Funeral Log | ||
| + | * Canceling Orders | ||
| + | * Changing Prices for Credit Card Orders | ||
| + | * Reprinting Invoices | ||
| + | * Searching for Mercury Messages | ||
| + | * Sending Mercury Orders | ||
| + | * Processing Incoming Mercury Wire Orders | ||
| + | * Processing Phoned-In Mercury Orders | ||
| + | * Searching for Florists | ||
| + | * Resending Rejected Orders | ||
| + | * Reporting Phoned-In Orders to FTD | ||
| + | * Searching for Tickets | ||
| + | * Adding and Copying Tickets | ||
| + | * Sending Recipient Pictures | ||
| + | * Checking for Pending or Incomplete Orders | ||
| + | * Adding New Products | ||
| + | * Assigning Products to Designers | ||
| + | * Taking & Attaching Design Pictures | ||
| + | * Selling and Loading Gift Cards | ||
| + | * Viewing Total Daily Sales | ||
| + | * Generating Reports | ||
| + | * Reprinting Point of Sale Receipts | ||
| + | * Checking Mercury Network Connectivity | ||
| + | * FTD Cash-Flo Voice Authorization Numbers | ||
| + | * Daily Checklist | ||
| + | * Weekly Checklist | ||
| + | * Monthly Checklist | ||
| + | |||
| + | --> | ||
Revision as of 10:08, 5 April 2010
THIS INFORMATION IS SUBJECT TO CHANGE WITH THE RELEASE OF FTD MERCURY X2.
