FTD Mercury Mobile Delivery Screen

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-	==Order Detail Screen==
-	The Order Detail screen, accessible from the Route Stop screen, displays information about the order so a driver can ensure that the correct products are delivered for the stop at the correct time. The screen contains the following information about the order:
-	*Recipient – including the recipient name, address, and phone number. If the icon in this area is a map, you can click on it to display map screen for this order. However, if the icon in this area is a house, it indicates that no map is available for the order.
-	*Products – quantities and descriptions of each product in the order
-	*Special Instructions – any special instructions entered for the order
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-	When you are on this screen, you can select a delivery code for the product and send that code back to your FTD Mercury system. In most cases, you will be marking the order with a delivery code that indicates the order was delivered, but in some cases the order is not deliverable at this time, and you will be marking the order with that code in your system.
	==Map Screen==		==Map Screen==

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Revision as of 15:45, 6 March 2013

Contents 1 Delivery Snapshot 2 Delivery Routes 2.1 Accessing the Delivery Routes Screen 3 Route Stop Screen 4 Map Screen 5 Completing a Route

This information applies to functionality for FTD Mercury X3, X3 Fall, and X4.

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The FTD Mercury Mobile Delivery screen provides access to both the Delivery Snapshot and Delivery Routes screens. Click the button at the top of the screen to toggle between the screens. If you are not on FTD Mercury X4 or later, you will only see the Delivery Snapshot screen and will not be able to switch between screens.

Delivery Snapshot

The Delivery Snapshot screen in FTD Mercury Mobile displays the delivery zones in your system for the current day, as well as the number of orders for each zone. If you drill down into individual zones, you can see how many orders are in each status in the Zone Detail screen.

If you use Mercury Delivery in FTD Mercury, the Delivery Snapshot screen in FTD Mercury Mobile corresponds to your Delivery Snapshot for the current date.

Delivery Routes

This functionality is only available in FTD Mercury X4 or later, and is unavailable for BlackBerry devices.

The Delivery Routes screen displays the delivery routes for the logged in driver for the current day.

Accessing the Delivery Routes Screen

You can access the Delivery Routes screen if your Login User Name (in Settings) is configured as a ??

1. In FTD Mercury Mobile, tap the Delivery icon on the toolbar. The Delivery screen opens.
2. Tap the Routes button on the top of the screen. The Route Summary screen opens.

The Route Summary screen provides a list of all delivery routes assigned to the delivery driver logged in to FTD Mercury Mobile, or all drivers if an administrator is logged in. Routes are organized by driver name, and the overview includes each route name, the number of orders on the route, and the number of orders delivered for the route. If you tap on a row, the Route Stop screen opens.

Route Stop Screen

The Route Stop screen displays the entire route manifest, including stop number, order number, and recipient. From this screen, you can mark individual orders as delivered (using the selected Delivery Code), or you can mark multiple stops as delivered at once. You can also access a map for the delivery, as well as order details.

Map Screen

The Map screen displays when you do one of the following:

• Tap the Map button on the Routes screen for an order
• Tap the Map icon in the Recipient area of the Order Detail screen

NOTE: You must have GPS enabled on your phone for the Map screen to open.

At the top of the screen, the order number and distance from your current location to the stop is displayed. Below it, the recipient information for the order is displayed, including name, street address, and phone number. The main part of the screen displays the map and the route from the current location to the recipient.

If you press the Back button, you are returned to the screen from which you launched the Map screen.

Completing a Route

You can complete an entire route from within FTD Mercury Mobile. You can do this for all remaining stops on a route from the Route Stop screen, or when you send the delivery code for the last stop.

To Complete a Route by Marking the Last Stop as Delivered:

1. On the Route Stop screen, select the check box next to the final order you are marking as delivered.
2. From the Delivery Code list, select a delivery code.
3. Tap Send.
4. Because all orders have been marked as delivered for the route in your FTD Mercury system, you will receive a message asking you if you want to complete the route. Tap Yes.
5. You are returned to the Route Summary screen, which no longer displays the route you just completed.

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Back to FTD Mercury Mobile