Delivery Problem Report

From FloristWiki

The Delivery Problem Report prints orders that have not been delivered due to a delivery problem (not home, refused, etc.). The report prints all orders that have been marked for follow-up delivery through Mercury Delivery on the day the order is to be redelivered. Use the Follow Up Deliveries option to mark these orders Delivered when they are delivered (see Follow Up Deliveries on page 14–39) or re-route the orders.

Orders marked not-delivered in Order Entry or Point of Sale are not included in this report.

Generating the Delivery Problem Report

To generate the Delivery Problem report in Mercury Delivery:

1. On the Reports menu, click Delivery Problem Report.
2. If a window opens asking whether you wish to enable or disable macros, click Enable Macros. The Delivery Problem Report window opens.
3. When the Delivery Problem Report window opens, select a date range of orders to include. Select a start and end date by clicking the down arrows in the appropriate fields and then clicking on the date.
4. Click Finish. The report opens in Microsoft Excel.

To print the report from Microsoft Excel:

On the Excel menu bar, on the File menu, click Print to print the report.

To save the report in Microsoft Excel:

On the Excel menu bar, on the File menu, click Save to save the report.