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- Customizing Your FTD Mercury Client Configuration (FTD Mercury X2 Training Video) (16:25, 12 October 2010)
- FTD Shutdown & FTD Startup (FTD Mercury X2 Training Video) (16:26, 12 October 2010)
- Logging in to FTD Mercury (FTD Mercury X2 Training Video) (16:27, 12 October 2010)
- Setting Form Printing Defaults in Mercury Administration (FTD Mercury X2 Training Video) (16:28, 12 October 2010)
- Updating Tax Codes in Mercury Administration (FTD Mercury X2 Training Video) (16:28, 12 October 2010)
- Generating Statements (FTD Mercury X2 Training Video) (16:29, 12 October 2010)
- Funeral Log (FTD Mercury X2 Training Video) (16:29, 12 October 2010)
- Adding Customers (FTD Mercury X2 Training Video) (17:13, 12 October 2010)
- Canceling a House Account Payment (FTD Mercury X2 Training Video) (17:14, 12 October 2010)
- Credit & Debit Memos (FTD Mercury X2 Training Video) (17:14, 12 October 2010)
- Customer Detail Information (FTD Mercury X2 Training Video) (17:15, 12 October 2010)
- Customer Order History (FTD Mercury X2 Training Video) (17:16, 12 October 2010)
- Email Monitor (FTD Mercury X2 Training Video) (17:16, 12 October 2010)
- Receiving Payments in Order Entry (FTD Mercury X2 Training Video) (17:17, 12 October 2010)
- Reprinting & Emailing Invoices (FTD Mercury X2 Training Video) (17:18, 12 October 2010)
- Searching for Customers (FTD Mercury X2 Training Video) (17:19, 12 October 2010)
- Setting Up House Accounts (FTD Mercury X2 Training Video) (17:19, 12 October 2010)
- Checking for Mercury Network Connectivity Using Dashboard (FTD Mercury X2 Training Video) (17:20, 12 October 2010)
- Customizing the Dashboard (FTD Mercury X2 Training Video) (17:21, 12 October 2010)
- Dashboard Indicators (FTD Mercury X2 Training Video) (17:21, 12 October 2010)
- Dashboard Messages (FTD Mercury X2 Training Video) (17:21, 12 October 2010)
- Dashboard Overview (FTD Mercury X2 Training Video) (17:22, 12 October 2010)
- Dashboard Status (FTD Mercury X2 Training Video) (17:22, 12 October 2010)
- Configuring Automatic Deliver Confirmations for Wire In Orders (FTD Mercury X2 Training Video) (17:26, 12 October 2010)
- Creating Your Email Delivery Confirmation Template (FTD Mercury X2 Training Video) (17:26, 12 October 2010)
- Manually Sending Delivery Confirmations for Wire In Orders (FTD Mercury X2 Training Video) (17:27, 12 October 2010)
- Setting Up Automatic Email Delivery Confirmation (FTD Mercury X2 Training Video) (17:28, 12 October 2010)
- Creating a Holiday Direct Mail Marketing Campaign (FTD Mercury X2 Training Video) (17:30, 12 October 2010)
- Creating a Holiday Email Marketing Campaign (FTD Mercury X2 Training Video) (17:30, 12 October 2010)
- Creating a Reminder Direct Mail Marketing Campaign (FTD Mercury X2 Training Video) (17:31, 12 October 2010)
- Creating a Reminder Email Marketing Campaign (FTD Mercury X2 Training Video) (17:31, 12 October 2010)
- Canceling and Refunding Orders in Point of Sale (FTD Mercury X2 Training Video) (17:32, 12 October 2010)
- Cash & Carry Sales (FTD Mercury X2 Training Video) (17:32, 12 October 2010)
- Entering the Opening Balance in Point of Sale (FTD Mercury X2 Training Video) (17:32, 12 October 2010)
- Issuing a Refund Using Point of Sale (FTD Mercury X2 Training Video) (17:33, 12 October 2010)
- No Sale Transactions (FTD Mercury X2 Training Video) (17:33, 12 October 2010)
- Performing a Z-Out at the End of the Day (FTD Mercury X2 Training Video) (17:34, 12 October 2010)
- Receiving Payments in Point of Sale (FTD Mercury X2 Training Video) (17:34, 12 October 2010)
- Reprinting Receipts (FTD Mercury X2 Training Video) (17:35, 12 October 2010)
- Selling & Loading Gift Cards (FTD Mercury X2 Training Video) (17:35, 12 October 2010)
- Using Point of Sale for Paid in and Paid Out Transactions (FTD Mercury X2 Training Video) (17:36, 12 October 2010)
- Adding Products (FTD Mercury X2 Training Video) (17:37, 12 October 2010)
- Quick Picks (FTD Mercury X2 Training Video) (17:37, 12 October 2010)
- Searching for Products (FTD Mercury X2 Fall Training Video) (17:39, 12 October 2010)
- Searching for Products (FTD Mercury X2 Training Video) (17:40, 12 October 2010)
- Aged Analysis Report (FTD Mercury X2 Training Video) (17:42, 12 October 2010)
- Credit Card Settlement History Report (FTD Mercury X2 Training Video) (17:42, 12 October 2010)
- Generating Reports (FTD Mercury X2 Training Video) (17:46, 12 October 2010)
- Generating the Customer Life Cycle Report (FTD Mercury X2 Training Video) (17:46, 12 October 2010)
- Generating the Order Life Cycle Report (FTD Mercury X2 Training Video) (17:47, 12 October 2010)
