Wire Service Reconciliation
From FloristWiki
Wire Service Reconciliation verifies that you are either paying the correct amount of money to or receiving the correct amount of money from the wire services to which you subscribe. Automatic and manual reconciliation allow you to compare the data on your monthly Combined Report to the orders in FTD Mercury.
Regardless of whether you use Automatic Reconciliation or Manual Reconciliation, you have three main options when reconciling your statement:
Option | When to Use |
Reconcile | If you want to match an order on your Combined Report to one in your Message Log because all of the order information matches between these two sources. |
Dispute | If you have been billed for the wrong amount or billed in error and wish to create an ADJustment Message. |
Unmatch | Clears the reconciled or disputed status. |
If necessary, you can also edit previous batches.