Suspending and Resuming Your Mercury System

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You should suspend your Mercury system to let FTD know you are unable to fill any additional orders. The Suspend message allows you to temporarily suspend your system from receiving orders; you will continue to receive other messages during the suspension period. Orders that have a delivery date after the suspension period will be transmitted to your store. Flowers All Hours orders are not affected by the suspension.
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You should suspend your Mercury system to let FTD know you are unable to fill any additional orders. The Suspend message allows you to temporarily suspend your system from receiving orders; you will continue to receive other messages during the suspension period. Orders that have a delivery date after the suspension period will be transmitted to your store.
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Please refer to the following page for how to suspend your system - [https://www.ftdi.com/mercurytechnology/suspend.htm Suspending/Resuming Mercury]
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<!--Flowers All Hours orders are not affected by the suspension.
When you are ready to start taking orders again, use a Resume message.
When you are ready to start taking orders again, use a Resume message.
==Suspending Your System==
==Suspending Your System==
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Depending on your system tyoe, there are different procedures to follow.
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Depending on your system type, there are different procedures to follow.
===FTD Mercury===
===FTD Mercury===
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# At TIME, enter the time on the date you want to start receiving orders. Use the format HH:MMA (for example, enter 11:30A for 11:30 AM) or HH:MMP (for example, enter 05:30P for 5:30 PM). Press Enter.<br>IMPORTANT: Do not use 12:00A or 12:00P - use 11:59A for noon and 11:59P for midnight.
# At TIME, enter the time on the date you want to start receiving orders. Use the format HH:MMA (for example, enter 11:30A for 11:30 AM) or HH:MMP (for example, enter 05:30P for 5:30 PM). Press Enter.<br>IMPORTANT: Do not use 12:00A or 12:00P - use 11:59A for noon and 11:59P for midnight.
# At OPERATOR, type your name or initials.
# At OPERATOR, type your name or initials.
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# Press F4 (input) then press F5 (xmit) to send the message.
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# Press F4 (input) then press F5 (xmit) to send the message.-->

Current revision

You should suspend your Mercury system to let FTD know you are unable to fill any additional orders. The Suspend message allows you to temporarily suspend your system from receiving orders; you will continue to receive other messages during the suspension period. Orders that have a delivery date after the suspension period will be transmitted to your store.

Please refer to the following page for how to suspend your system - Suspending/Resuming Mercury


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