Modifying an employee

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Modifying an employee
Modifying an employee

Mercury cloud administrators and managers can modify an employee account. If you’re an administrator or manager, you can modify all employee details and set a new password and security questions.

  1. In the left sidebar, click My Account.
  2. In the “Maintenance” section, click Employee.
  3. Navigate to the employee you’d like to modify and click the arrow to the right of the employee details.  
  4. If you’re an administrator, modify any of the text fields you want to change.
  5. To reset the security questions and password, click Reset Security questions AND Password.
    • If the employee you’re modifying is a Manager, an email will be sent to the email address you entered in the Email Address field with a temporary password. This password will expire in 24 hours.
    • If the employee you’re modifying is a User, a temporary password will appear in the Temporary Password field. This password will expire in seven days.
  6. Click Accept Changes to create or modify the manager or user account.
    Tip: If you’re not ready to create or modify the account, click Cancel to return to the My Account Maintenance page.

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