Mercury Direct Directory CD Installation Instructions

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Revision as of 12:54, 1 December 2008 by MercTechUAdmin (Talk | contribs)
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Automatic Installation Instructions

Attempt this procedure first. If it does not work, follow the Manual Installation Instructions

To install the Directory Update for your Mercury Direct system:

  1. Insert this CD into the computer. The Mercury Direct Update and Florist Directory Updates begin automatically.
  2. If the update detects you are running non-approved antivirus software, you are asked if you want to upgrade to the FTD-approved software. If you select Yes, you will need to uninstall your current antivirus software. Follow the steps below to do so:
    1. Click OK at the prompt and eject the CD.
    2. Click the Windows Start button, and click Control Panel.
    3. In Control Panel, double-click Add or Remove Programs.
    4. From the list of installed programs, locate your existing antivirus software and click Remove.
    5. Follow the uninstallation prompts.
    6. If necessary, reboot the computer.
    7. Return to Step 1 above.
  3. If prompted to close the dialer, click OK.
  4. The installation runs and update the Florist Directory, and optionally installs an FTD-approved version of Norton AntiVirus.
  5. After the update has run, you are informed the installation is successful. You may be prompted to reboot your computer. Click OK to complete the installation.
  6. Reboot the computer.
  7. Download the latest Florist Directory update from the Internet. To do this, double-click the MTSUA icon in the lower right corner of your Windows desktop. Then click the Check for Updates button.
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