Mercury Direct Directory CD Installation Instructions

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<ol>
<ol>
<li>Insert this CD into the computer. The Mercury Direct Update and Florist Directory Updates begin automatically.</li>
<li>Insert this CD into the computer. The Mercury Direct Update and Florist Directory Updates begin automatically.</li>
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<li>If the update detects you are running non-approved antivirus software, you are asked if you want to upgrade to the FTD-approved software. If you select Yes, you will need to uninstall your current antivirus software. Follow the steps below to do so:<br>
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<li>If the update detects you are running non-approved antivirus software, you are asked if you want to upgrade to the FTD-approved software. If you select <b>Yes</b>, you will need to uninstall your current antivirus software. Follow the steps below to do so:<br>
<ol type="a">
<ol type="a">
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<li>Click OK at the prompt and eject the CD.</li>
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<li>Click <b>OK</b> at the prompt and eject the CD.</li>
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<li>Click the Windows Start button, and click Control Panel.</li>
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<li>Click the <b>Windows Start</b> button, and click <b>Control Panel</b>.</li>
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<li>In Control Panel, double-click Add or Remove Programs</li>
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<li>In <b>Control Panel</b>, double-click <b>Add or Remove Programs</b>.</li>
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<li>From the list of installed programs, locate your existing antivirus software and click Remove.</li>
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<li>From the list of installed programs, locate your existing antivirus software and click <b>Remove</b>.</li>
<li>Follow the uninstallation prompts.</li>
<li>Follow the uninstallation prompts.</li>
<li>If necessary, reboot the computer.</li>
<li>If necessary, reboot the computer.</li>
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</ol>
</ol>
</li>
</li>
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<li>If prompted to close the dialer, click OK.</li>
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<li>If prompted to close the dialer, click <b>OK</b>.</li>
<li>The installation runs and update the Florist Directory, and optionally installs an FTD-approved version of Norton AntiVirus.</li>
<li>The installation runs and update the Florist Directory, and optionally installs an FTD-approved version of Norton AntiVirus.</li>
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<li>After the update has run, you are informed the installation is successful. You may be prompted to reboot your computer. Click OK to complete the installation.</li>
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<li>After the update has run, you are informed the installation is successful. You may be prompted to reboot your computer. Click <b>OK</b> to complete the installation.</li>
<li>Reboot the computer.</li>
<li>Reboot the computer.</li>
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<li>Download the lates Florist Directory update from the Internet. To do this, double-click the MTSUA icon in the lower right corner of your Windows desktop. Then click the Check for Updates button.</li>
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<li>Download the latest Florist Directory update from the Internet. To do this, double-click the <b>MTSUA</b> icon in the lower right corner of your Windows desktop. Then click the <b>Check for Updates</b> button.</li>
</ol>
</ol>

Revision as of 12:54, 1 December 2008

Automatic Installation Instructions

Attempt this procedure first. If it does not work, follow the Manual Installation Instructions

To install the Directory Update for your Mercury Direct system:

  1. Insert this CD into the computer. The Mercury Direct Update and Florist Directory Updates begin automatically.
  2. If the update detects you are running non-approved antivirus software, you are asked if you want to upgrade to the FTD-approved software. If you select Yes, you will need to uninstall your current antivirus software. Follow the steps below to do so:
    1. Click OK at the prompt and eject the CD.
    2. Click the Windows Start button, and click Control Panel.
    3. In Control Panel, double-click Add or Remove Programs.
    4. From the list of installed programs, locate your existing antivirus software and click Remove.
    5. Follow the uninstallation prompts.
    6. If necessary, reboot the computer.
    7. Return to Step 1 above.
  3. If prompted to close the dialer, click OK.
  4. The installation runs and update the Florist Directory, and optionally installs an FTD-approved version of Norton AntiVirus.
  5. After the update has run, you are informed the installation is successful. You may be prompted to reboot your computer. Click OK to complete the installation.
  6. Reboot the computer.
  7. Download the latest Florist Directory update from the Internet. To do this, double-click the MTSUA icon in the lower right corner of your Windows desktop. Then click the Check for Updates button.
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