Mercury Direct: Facility Search

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A Facility Search is used when a customer is sending flowers to a recipient who is located at a hospital, nursing home, or funeral home, and you must locate recipient information for that facility (address, phone number, etc.).

You can access a Facility Search in two ways:

  • By clicking on the magnifying glass icon in the Recipient Information area of the Create an Order screen
  • By clicking Facility from the Search menu on the Mercury Direct Main Menu

When you access Facility Search, FTD Florist Link opens so you can perform your Facility Search.

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