Florists Online

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[[Image: ftdf_redesign_small.jpg|right|Image: ftdf_redesign_small.jpg]]
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[[Image: Floristwiki_homepage.jpg‎|right|Image: Floristwiki_homepage.jpg‎]]
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Welcome to the Florists Online Help Center. We are very excited about the new Help Center to provide quick answer to the most common support questions we see on a daily basis.<br/><br/>
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Welcome to the Florists Online Help Center. The Help Center will provide quick answers to the most common support questions as well as give instruction on how to make updates to your site.<br/><br/>
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As always, if you cannot find the answer to your question below please give us a call at '''1-800-576-6721''' or send an email to '''floristsonline@ftdi.com'''
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As always, if you cannot find the answer to your question below please give us a call at '''1-800-576-6721''' or send an email to '''floristsonline@ftdi.com'''<br/><br/>
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====[[Looking to become an FOL Customer?]]====
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If you would like to schedule training, fill out our [[FOL_Training_Request | training request]].
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==Florists Online News==
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==Frequently Asked Questions==
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The most up-to-date source for news regarding Florists Online!
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*[[Holiday | What updates should I look at to prepare my site for the holidays?]]
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===Valentines 2009 Holiday Preparations!===
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*[[FOL AdSlicks | Are there Postcards that I can print to market my website?]]
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*[[FOL Marketing Tips | How should I market my website?]]
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*[[Promo Products | How do I change the products that are on my home page?]]
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*[[Price Changes | How do I change the price of an item?]]
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*[[Remove Product | How do I remove a product from my Web site?]]
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*[[About Us | How do I update the information on my About Us Page?]]
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*[[Delivery Info Message | What should I include on my Delivery Info Page?]]
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*[[Content Pages | What suggestions do you have to use my 5 content pages?]]
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*[[Forgot Password | How do I reset my password if I have forgotten it?]]
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*[[CC Retrieval | How do I get the credit card information for my Web order?]]
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*[[Suspension | How do I suspend my website?]]
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*[[Setting up email | How do I set-up an E-mail account?]]
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*[[Webgifts | How do I send a WebGift order to Marketplace?]]
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Rose products on all FOL Web sites will have price increases for the holiday. Increased prices will remain in effect from February 1st through February 16th. '''FLORIST OVERRIDE PRICES WILL REMAIN IN EFFECT AND WILL NOT BE IMPACTED BY THIS CHANGE.'''
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==Web Portal==
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Web Portal is an easy-to-use tool that allows you to administer your website. Web Portal can be found at www.myftdsite.com.<br><br>
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Remember to [[Site Suspension | suspend your Web site]] if you would like to stop receiving FOL orders during the holidays. FOL orders are not impacted when you suspend your Mercury system, so it is important you suspend your Web site as well if you can no longer fill orders.
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News & Info tab – Here you will find tips on changes to make to your site as well as any important information from Florists Online.<br><br>
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===FTD Florists Redesign===
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Administration tab – This tab is where you go to make any changes to your website. This includes [[Price Changes | changing prices]], [[Content | altering the wording]] on your site, and [[Default Delivery Fees | changing the delivery fees]]. [[Administration | Learn more!]]<br><br>
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Redesign of the FTD Florists Web site! Visit [http://ftdflorists.com http://ftdflorists.com] to take a look!
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==Frequently Asked Questions==
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Reports tab – Here you can run reports on your site’s performance including [[Best Sellers | best sellers]]. [[Reports | Learn more!]]<br><br>
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*[[Forgot Password | How do I reset my password if I have forgotten it?]]
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*[[CC Retrieval | How do I get the credit card information for my Web order?]]
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My Account tab – This is where you can change your [[Password | password]].<br>
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*[[Site Suspension | How do I suspend my Web site for the holiday or my vacation?]]
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==Related Videos==
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*[[Remove Product | How do I remove a product from my Web site?]]
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<table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; ">
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*[[Change Price | How can I change the price of a product on my Web site?]]
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<tr style="background:#D1BC61;">
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*[[Promo Products | How do I change the products that are on my home page?]]
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<td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold; width: 350px;">Video Name</td>
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*[[Tiered Pricing | Can I enable tiered pricing on my Web site?]]
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<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td>
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*[[Delivery Fees | How do I change the delivery fees for my Web site?]]
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<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Download Video</td>
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</tr>
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<tr>
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">What is Web Portal?</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">2:36</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Media:FOL_What_Is_Web_Portal.mp4‎|Link]]</td>
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</tr>
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</table>
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==Florists Online Training Videos==
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We have created training videos to help you learn to use Web Portal! These videos will not only show you how to make changes, but also tell you why the changes are important. [[Florists Online (FOL) Training Videos | View the videos here!]]<br><br>
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Can't find an answer to your question? Fill out our [[FOL_Training_Request | training request]] or contact us at either <b>800-576-6721</b> or <b>floristsonline@ftdi.com</b>.

Current revision

Image: Floristwiki_homepage.jpg‎

Welcome to the Florists Online Help Center. The Help Center will provide quick answers to the most common support questions as well as give instruction on how to make updates to your site.

As always, if you cannot find the answer to your question below please give us a call at 1-800-576-6721 or send an email to floristsonline@ftdi.com

If you would like to schedule training, fill out our training request.

Frequently Asked Questions

Web Portal

Web Portal is an easy-to-use tool that allows you to administer your website. Web Portal can be found at www.myftdsite.com.

News & Info tab – Here you will find tips on changes to make to your site as well as any important information from Florists Online.

Administration tab – This tab is where you go to make any changes to your website. This includes changing prices, altering the wording on your site, and changing the delivery fees. Learn more!

Reports tab – Here you can run reports on your site’s performance including best sellers. Learn more!

My Account tab – This is where you can change your password.

Related Videos

Video Name Running Time Download Video
What is Web Portal? 2:36 Link

Florists Online Training Videos

We have created training videos to help you learn to use Web Portal! These videos will not only show you how to make changes, but also tell you why the changes are important. View the videos here!

Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.

Personal tools