FTD Mercury X3 & X3 Fall Reference Guide Table of Contents

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(Customer Maintenance)
(Customer Maintenance)
Line 157: Line 157:
*[[Viewing Customer Statistics]]
*[[Viewing Customer Statistics]]
*[[Maintaining Credit Card Information]]
*[[Maintaining Credit Card Information]]
-
*[[Adding Credit Cards]]
 
-
*[[Removing Credit Cards]]
 
-
*[[Editing Credit Cards]]
 
*[[Customer Contacts]]
*[[Customer Contacts]]
*[[Viewing Order History for a Customer]]
*[[Viewing Order History for a Customer]]
Line 170: Line 167:
*[[Paying Off the Balance on Wedding Accounts]]
*[[Paying Off the Balance on Wedding Accounts]]
*[[Customer Merge]]
*[[Customer Merge]]
-
*[[Merging Customer Accounts]]
 
*[[Customer Merge Window]]
*[[Customer Merge Window]]
*[[Customer Purge]]
*[[Customer Purge]]

Revision as of 19:06, 3 March 2011

Contents

FTD Mercury Overview

Basic Operations

The Mercury Network

Mercury Messages

Florist Directory & Search

Managing Employees

Customer Maintenance

Product Maintenance

Working with Orders

Automatic Order Processing

Managing Point of Sale Sessions

Design Center

Processing and Settling Credit Cards

Mercury Delivery

Mercury Marketing

Wire Service Reconciliation

Accounts Receivable

Business Reports

Mercury Accounting and QuickBooks Integration

Fax and Email

FTD Document Center

Mercury Administration

Dashboard

Multi-Store Capabilities

Web Order Interface

Credit Card Authorization Codes

State and Province Abbreviations

Debit Cards

Automatic Software Updates

Personal tools