FTD Mercury Retail ToGo Mobile App

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(New page: {{TOCright}} Image:FTDMercuryMobileIcon.jpg FTD Mercury Mobile (X3) and Mobile Plus (X4) splash screen FTD Mercury Mobile extends the power of FTD...)
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[[Image:FTDMercuryMobileIcon.jpg]]
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[[Image:Mercury_Retail_ToGo Icon.png]]
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[[Image:FTDMMobile_Splash.jpg|thumb|FTD Mercury Mobile (X3) and Mobile Plus (X4) splash screen]]
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[[Image: Retail_ToGoSplashScreen.jpg|thumb|FTD Mercury Retail ToGo mobile app splash screen]]
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FTD Mercury Mobile extends the power of FTD Mercury to your smartphone, enabling you to keep track of important activities in your shop - even when you're not there! With FTD Mercury Mobile (X3) and FTD Mercury Mobile Plus (X4), you can:
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The FTD Mercury Retail ToGo mobile app extends the power of FTD Mercury to your smartphone, enabling you to perform Point of Sale transactions from anywhere! With the FTD Mercury Retail ToGo mobile app, you can:
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*View the FTD Mercury Dashboard right from your phone, providing you access to orders, Mercury messages, and deliveries for the day.
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*Perform Point of Sale transactions from your phone.
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*View the Delivery Snapshot.
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*View a report of the day's total sales, broken down by credit card and cash transactions.
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*Access delivery routes, real-time maps, and turn-by-turn text directions (requires FTD Mercury X4 or later, and Mercury Delivery).
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*Confirm deliveries, either by order number (in both FTD Mercury Mobile (X3) and Mobile Plus (X4)) or directly from the order (in Mobile Plus only).
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*Keep up to date with important messages from Mercury Support and Education.
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==Requirements==
==Requirements==
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The requirements and supported mobile operating systems for FTD Mercury Mobile depend on the version of FTD Mercury you are using. In either case, you must be running FTD Mercury (or Mercury Connect), as FTD Mercury Mobile (X3) and Mobile Plus (X4) directly interface with your system.
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The requirements and supported mobile operating systems for the FTD Mercury Retail ToGo mobile app depend on the version of FTD Mercury you are using. In either case, you must be running FTD Mercury (or Mercury Connect), as the FTD Mercury Retail ToGo mobile app directly interfaces with your system.
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===FTD Mercury X3 or X3 Fall===
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===FTD Mercury X5 Fall and Later Users===
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*You must be using FTD Mercury X5 Fall or later to take advantage of the FTD Mercury Retail ToGo mobile app, as it directly interfaces with your system.
*You must be connected to the Internet via your smartphone (either via 3G/4G or via a WiFi connection).
*You must be connected to the Internet via your smartphone (either via 3G/4G or via a WiFi connection).
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*For the iOS application, you must be running iOS 3.x, 4.x, or 5.x on one of the following devices:
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*For the iOS application, you must be running iOS 7.0 or later.
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**iPhone 4S
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*For the Android application, your device must be running the Android 4.3 (or later) operating system.
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**iPhone 4
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*The FTD Mercury Retail ToGo mobile app '''does not support BlackBerry OS'''.
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**iPhone 3GS
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**iPhone 3G
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**iPod Touch (second generation)<br>Other iOS devices may work, but they are not officially supported.
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*For the Android application, your device must be running the Android 1.6 (or later) operating system.
 
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*For the BlackBerry application, you must be running either the BlackBerry OS 6.0 or BlackBerry OS 5.0 on the following models ('''Blackberry OS 7.x is not supported'''):
 
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**OS 6.0: BlackBerry Torch 9800, BlackBerry Bold 9780, BlackBerry Bold 9650, BlackBerry Style 9670, or BlackBerry Curve 9330
 
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**OS 5.0: BlackBerry Bold 9700, BlackBerry Bold 9650, BlackBerry Curve 8900, BlackBerry Curve 9300, or BlackBerry Curve 8520
 
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===FTD Mercury X4 Users, Mercury Connect Users, or Later Users===
 
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*You must be using FTD Mercury X3 or later to take advantage of FTD Mercury Mobile, as it directly interfaces with your system.
 
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*You must be connected to the Internet via your smartphone (either via 3G/4G or via a WiFi connection).
 
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*For the iOS application, you must be running iOS 4.3 or later on one of the following devices:
 
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**iPhone 5
 
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**iPhone 4S
 
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**iPhone 4
 
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**iPhone 3GS<br>Other iOS devices may work, but they are not officially supported.
 
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*For the Android application, your device must be running the Android 2.3 (or later) operating system.
 
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*FTD Mercury Mobile plus (X4) '''does not support BlackBerry OS'''.
 
==Downloading FTD Mercury Mobile==
==Downloading FTD Mercury Mobile==
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FTD Mercury Mobile is available for Mercury Connect and FTD Mercury Mobile X3 and X3 Fall users as an iOS application, as an Android application, and as a BlackBerry application. FTD Mercury Mobile Plus (X4) is available as iOS and Android applications for FTD Mercury X4 customers with Mercury Delivery. Mobile Plus (X4) is not available as a BlackBerry application.
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The FTD Mercury Retail ToGo mobile app is available for FTD Mercury X5 Fall users as an iOS application and as an Android application.
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Depending on your platform, go to the appropriate download site (the App Store for iOS devices, the Android Market for Android devices, or the BlackBerry App World for BlackBerry applications) and search for either FTD Mercury Mobile or FTD Mercury Mobile Plus. You also can open the appropriate application store from within your device.
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{|
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|-
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|[[Image:NoteIcon.png]]
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|If you're upgrading to FTD Mercury Mobile Plus (X4) from either FTD Mercury Mobile X3 or X3 Fall, you must completely uninstall X3 or X3 Fall from your mobile device '''''before''''' installing X4 on the device.
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|}
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===FTD Mercury X3, FTD Mercury X3 Fall, and Mercury Connect Customers===
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*[http://itunes.apple.com/us/app/ftd-mercury-mobile/id419409129?mt=8 App Store Direct Link]
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*[https://market.android.com/details?id=com.ftdmercury.android.ui Android Market Direct Link]
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*[http://appworld.blackberry.com/webstore/content/52613 BlackBerry App World Direct Link]
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===FTD Mercury X4 Customers===
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Depending on your platform, go to the appropriate download site (the App Store for iOS devices or the Android Market for Android devices) and search for FTD Mercury Retail ToGo . You also can open the appropriate application store from within your device.
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*[https://play.google.com/store/apps/details?id=com.ftdmercuryplus.android.ui&feature=search_result#?t=W251bGwsMSwxLDEsImNvbS5mdGRtZXJjdXJ5cGx1cy5hbmRyb2lkLnVpIl0. Android Market Direct Link]
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*[https://itunes.apple.com/us/app/ftd-mercury-mobile-plus/id610746700?mt=8&ign-mpt=uo%3D2 App Store Direct Link]
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==Tasks==
==Tasks==
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*[[Confirming Orders in FTD Mercury Mobile]]
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*[[Retail ToGo Mobile App Settings#Configuring Retail ToGo Mobile App Settings|Configuring Retail ToGo Mobile App Settings]]
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*[[Viewing Incoming Mercury Messages in FTD Mercury Mobile]]
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*[[Performing a Retail ToGo Transaction]]
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*[[Viewing Order Information in FTD Mercury Mobile]]
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*[[Performing a Retail ToGo Transaction#Entering Information on the Retail ToGo Entry Screen|Entering Information on the Retail ToGo Entry Screen]]
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*[[Viewing Delivery Information in FTD Mercury Mobile]]
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*[[Performing a Retail ToGo Transaction#Entering Information on the Product Code and Quantity Screen|Entering Information on the Product Code and Quantity Screen]]
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*[[Viewing Delivery Information in FTD Mercury Mobile#Viewing Turn-By-Turn Text Directions and Real-Time Maps|Viewing Turn-By-Turn Text Directions and Real-Time Maps]]
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*[[Performing a Retail ToGo Transaction#Entering Payment Information|Entering Payment Information]]
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*[[FTD Mercury Mobile Dashboard Messages#Viewing Dashboard Messages|Viewing Messages from Mercury Support and Education]]
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*[[Performing a Retail ToGo Transaction#Authorizing the Credit Card|Authorizing the Credit Card]]
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*[[FTD Mercury Mobile Settings#Configuring FTD Mercury Mobile Settings|Configuring FTD Mercury Mobile Settings]]
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*[[Performing a Retail ToGo Transaction#Capturing the Cardholder Signature|Capturing the Cardholder Signature]]
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*[[Performing a Retail ToGo Transaction#Sending a Receipt|Sending a Receipt]]
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*[[Report#Viewing Report Information in the Retail ToGo Mobile App|Viewing Report Information in the Retail ToGo Mobile App]]
==Screens==
==Screens==
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*[[FTD Mercury Mobile Dashboard|Dashboard]]
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*[[Retail ToGo Entry]]
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*[[FTD Mercury Mobile Dashboard Messages|Dashboard Messages]]
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*[[Product Code and Quantity Entry]]
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*[[FTD Mercury Mobile Delivery Snapshot|Delivery Snapshot]]
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*[[Payment Tender]]
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*For FTD Mercury X4 or later, with Mercury Delivery and FTD Mercury Mobile Plus (X4) only:
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*[[Cash Tender]]
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**[[FTD Mercury Mobile Delivery Routes Screen|Delivery Routes]]
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*[[Credit Card Entry]]
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**[[FTD Mercury Mobile Route Details Screen|Route Details]]
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*[[Credit Card Authorization In Progress]]
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**[[FTD Mercury Mobile Order Detail Screen|Order Detail]]
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*[[Signature Capture]]
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**[[FTD Mercury Mobile Map Screen|Route Map]]
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*[[SMS and Email Entry]]
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**[[FTD Mercury Mobile Directions Screen|Turn-by-Turn Text Directions]]
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*[[Report]]
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*[[FTD Mercury Mobile Mark Order Delivered Screen|Delivery Confirmation]]
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*[[Retail ToGo Mobile App Settings]]
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*[[FTD Mercury Mobile Settings|Settings]]
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Current revision

Contents

Image:Mercury_Retail_ToGo Icon.png

FTD Mercury Retail ToGo  mobile app splash screen
FTD Mercury Retail ToGo mobile app splash screen

The FTD Mercury Retail ToGo mobile app extends the power of FTD Mercury to your smartphone, enabling you to perform Point of Sale transactions from anywhere! With the FTD Mercury Retail ToGo mobile app, you can:

  • Perform Point of Sale transactions from your phone.
  • View a report of the day's total sales, broken down by credit card and cash transactions.


Requirements

The requirements and supported mobile operating systems for the FTD Mercury Retail ToGo mobile app depend on the version of FTD Mercury you are using. In either case, you must be running FTD Mercury (or Mercury Connect), as the FTD Mercury Retail ToGo mobile app directly interfaces with your system.


FTD Mercury X5 Fall and Later Users

  • You must be using FTD Mercury X5 Fall or later to take advantage of the FTD Mercury Retail ToGo mobile app, as it directly interfaces with your system.
  • You must be connected to the Internet via your smartphone (either via 3G/4G or via a WiFi connection).
  • For the iOS application, you must be running iOS 7.0 or later.
  • For the Android application, your device must be running the Android 4.3 (or later) operating system.
  • The FTD Mercury Retail ToGo mobile app does not support BlackBerry OS.


Downloading FTD Mercury Mobile

The FTD Mercury Retail ToGo mobile app is available for FTD Mercury X5 Fall users as an iOS application and as an Android application.

Depending on your platform, go to the appropriate download site (the App Store for iOS devices or the Android Market for Android devices) and search for FTD Mercury Retail ToGo . You also can open the appropriate application store from within your device.


Tasks


Screens


Support Information

  • For support, please contact the Mercury Technology Assistance Center (MTAC) by calling 888-309-2244. You can also contact support via MTAC Chat (click on the chat icon on the left side of this page).
  • If you have any general feedback or feature requests, please use the feedback form.



Back to FTD Mercury Documentation

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