FTD Mercury

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[[Image:FTDMX3System.jpg|thumb|FTD Mercury Point of Sale Running FTD Mercury X3]]
[[Image:FTDMX3System.jpg|thumb|FTD Mercury Point of Sale Running FTD Mercury X3]]
Affordable. Powerful. Easy-to-use. FTD Mercury is a comprehensive shop management solution that cuts overhead, handles day-to-day floral management tasks, and helps you concentrate on customer service and satisfaction. Simplify your business, streamline your workflow, increase sales, and generate more profit - all with FTD Mercury.
Affordable. Powerful. Easy-to-use. FTD Mercury is a comprehensive shop management solution that cuts overhead, handles day-to-day floral management tasks, and helps you concentrate on customer service and satisfaction. Simplify your business, streamline your workflow, increase sales, and generate more profit - all with FTD Mercury.
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==New & Enhanced==
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If you're upgrading from an older version of FTD Mercury, there are exciting new enhancements that have been added to help you manage your business even better!
 +
 +
===New & Enhanced in FTD Mercury X3 Fall===
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FTD Mercury X3 Fall's centerpiece feature is the [[Event Planner]]. In addition, there are several other [[Additional FTD Mercury X3 Fall Enhancements|minor features and enhancements]]. Additionally, in May 2012, [[SMS Text Messaging|SMS text messaging]] support was added. In September 2012, [[FTD Florist Link]] was significantly enhanced.
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===New & Enhanced in FTD Mercury X3===
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*[[FTD Mercury Mobile]] - allows you to keep up with your business from selected smartphones. You can get access to your Dashboard, as well as confirm deliveries on the go.
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*[[Order Confirmations]] - enables you to provide excellent customer service by confirming orders when they're received.
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*[[Email Management]] - You now have access to additional email management tools, including the ability to have different email addresses for invoices, delivery confirmations, order confirmations, and statements. You can even [[Emails and Confirmations Window#Sending a Personal Email Message|send personal email messages]] to customers. If you keep multiple contacts for customers, you can enter email addresses for those contacts and that email address will automatically override the customer's email address.
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*[[Add Recipient Window|Multiple sympathy cards]] are now available from the [[Handling Funerals with the Funeral Log|Funeral Log]].
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*Updates have been made to the [[Business Snapshot Report]], [[Tax Exempt Customer Report]], [[Product Comparison Report]], [[Ticket Report]], and [[Product Sales Reports]].
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*The missing [[Reciprocity Report]] has been added back to FTD Mercury X3!
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*[[Address Verification]] is now Web-based.
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*[[Mercury Administration: Audit Trail Screen|Audit trail]] security has been added for negative value sales, refunds, and updating Prevent House Charges check box in the [[Customer Detail Information Window - House Account Tab|House Account tab]] of the [[Customer Detail Information Window|Customer Detail Information window]].
==The Basics==
==The Basics==
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*Marking Orders Delivered
*Marking Orders Delivered
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==Credit & Debit Cards==
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==Products==
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*[[Processing and Settling Credit Cards]]
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*[[Product Maintenance]]
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*[[Debit Cards]]
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*[[Design Center]]
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*[[Credit Card Authorization Codes]]
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==Accounting==
==Accounting==
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*[[Wire Service Reconciliation]]
*[[Wire Service Reconciliation]]
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==Products==
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==Credit & Debit Cards==
-
*[[Product Maintenance]]
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*[[Processing and Settling Credit Cards]]
-
*[[Design Center]]
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*[[Debit Cards]]
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*[[Credit Card Authorization Codes]]
==Marketing==
==Marketing==
*[[Marketing|More...]]
*[[Marketing|More...]]
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==Event Planner==
==Event Planner==
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*[[Mercury Administration]]
*[[Mercury Administration]]
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-
 
-
==New & Enhanced==
 
-
If you're upgrading from an older version of FTD Mercury, there are exciting new enhancements that have been added to help you manage your business even better!
 
-
 
-
===New & Enhanced in FTD Mercury X3 Fall===
 
-
FTD Mercury X3 Fall's centerpiece feature is the [[Event Planner]]. In addition, there are several other [[Additional FTD Mercury X3 Fall Enhancements|minor features and enhancements]]. Additionally, in May 2012, [[SMS Text Messaging|SMS text messaging]] support was added. In September 2012, [[FTD Florist Link]] was significantly enhanced.
 
-
 
-
===New & Enhanced in FTD Mercury X3===
 
-
*[[FTD Mercury Mobile]] - allows you to keep up with your business from selected smartphones. You can get access to your Dashboard, as well as confirm deliveries on the go.
 
-
*[[Order Confirmations]] - enables you to provide excellent customer service by confirming orders when they're received.
 
-
*[[Email Management]] - You now have access to additional email management tools, including the ability to have different email addresses for invoices, delivery confirmations, order confirmations, and statements. You can even [[Emails and Confirmations Window#Sending a Personal Email Message|send personal email messages]] to customers. If you keep multiple contacts for customers, you can enter email addresses for those contacts and that email address will automatically override the customer's email address.
 
-
*[[Add Recipient Window|Multiple sympathy cards]] are now available from the [[Handling Funerals with the Funeral Log|Funeral Log]].
 
-
*Updates have been made to the [[Business Snapshot Report]], [[Tax Exempt Customer Report]], [[Product Comparison Report]], [[Ticket Report]], and [[Product Sales Reports]].
 
-
*The missing [[Reciprocity Report]] has been added back to FTD Mercury X3!
 
-
*[[Address Verification]] is now Web-based.
 
-
*[[Mercury Administration: Audit Trail Screen|Audit trail]] security has been added for negative value sales, refunds, and updating Prevent House Charges check box in the [[Customer Detail Information Window - House Account Tab|House Account tab]] of the [[Customer Detail Information Window|Customer Detail Information window]].
 
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<!--*[[SMS Text Messaging]] for Delivery Confirmations and Marketing Campaigns. (Available in an FTD Mercury X3 Fall patch - 10.31.2.6)-->
 
==Full FTD Mercury Documentation==
==Full FTD Mercury Documentation==
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* [[FTD Mercury Documentation]]
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* [[FTD Mercury X3/X3 Fall Documentation|FTD Mercury X3 & X3 Fall Reference Guide Table of Contents]]
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* [[FTD Mercury X3 Training Videos|training videos]] are available.
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* FTD Mercury X2 Fall documentation can be accessed from within FTD Mercury by pressing F1 on your keyboard or from the Help menu on the FTD Mercury Main Menu.
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* [[FTD Mercury X2 Fall Training Videos|Training videos]] are available for quick reference subjects.
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* [[FTD Mercury Documentation|More...]]

Revision as of 10:39, 26 September 2012

Contents

FTD Mercury Point of Sale Running FTD Mercury X3
FTD Mercury Point of Sale Running FTD Mercury X3

Affordable. Powerful. Easy-to-use. FTD Mercury is a comprehensive shop management solution that cuts overhead, handles day-to-day floral management tasks, and helps you concentrate on customer service and satisfaction. Simplify your business, streamline your workflow, increase sales, and generate more profit - all with FTD Mercury.

New & Enhanced

If you're upgrading from an older version of FTD Mercury, there are exciting new enhancements that have been added to help you manage your business even better!

New & Enhanced in FTD Mercury X3 Fall

FTD Mercury X3 Fall's centerpiece feature is the Event Planner. In addition, there are several other minor features and enhancements. Additionally, in May 2012, SMS text messaging support was added. In September 2012, FTD Florist Link was significantly enhanced.

New & Enhanced in FTD Mercury X3

The Basics

FTD Wire Orders

Order Management

Customer Management

Delivery

Products


Accounting

Credit & Debit Cards

Marketing

Event Planner

FTD Mercury Operations


Full FTD Mercury Documentation

Personal tools