FTD Mercury

From FloristWiki

(Difference between revisions)
Jump to: navigation, search
(Imagemap)
Line 3: Line 3:
Affordable. Powerful. Easy-to-use. FTD Mercury is a comprehensive shop management solution that cuts overhead, handles day-to-day floral management tasks, and helps you concentrate on customer service and satisfaction. Simplify your business, streamline your workflow, increase sales, and generate more profit - all with FTD Mercury.
Affordable. Powerful. Easy-to-use. FTD Mercury is a comprehensive shop management solution that cuts overhead, handles day-to-day floral management tasks, and helps you concentrate on customer service and satisfaction. Simplify your business, streamline your workflow, increase sales, and generate more profit - all with FTD Mercury.
-
==New & Enhanced==
 
-
If you're upgrading from an older version of FTD Mercury, there are exciting new enhancements that have been added to help you manage your business even better!
 
-
===New & Enhanced in FTD Mercury X3 Fall===
 
-
FTD Mercury X3 Fall's centerpiece feature is the [[Event Planner]]. In addition, there are several other [[Additional FTD Mercury X3 Fall Enhancements|minor features and enhancements]]. Additionally, in May 2012, [[SMS Text Messaging|SMS text messaging]] support was added. In September 2012, [[FTD Florist Link]] was significantly enhanced.
 
-
 
-
===New & Enhanced in FTD Mercury X3===
 
-
*[[FTD Mercury Mobile]] - allows you to keep up with your business from selected smartphones. You can get access to your Dashboard, as well as confirm deliveries on the go.
 
-
*[[Order Confirmations]] - enables you to provide excellent customer service by confirming orders when they're received.
 
-
*[[Email Management]] - You now have access to additional email management tools, including the ability to have different email addresses for invoices, delivery confirmations, order confirmations, and statements. You can even [[Emails and Confirmations Window#Sending a Personal Email Message|send personal email messages]] to customers. If you keep multiple contacts for customers, you can enter email addresses for those contacts and that email address will automatically override the customer's email address.
 
-
*[[Add Recipient Window|Multiple sympathy cards]] are now available from the [[Handling Funerals with the Funeral Log|Funeral Log]].
 
-
*Updates have been made to the [[Business Snapshot Report]], [[Tax Exempt Customer Report]], [[Product Comparison Report]], [[Ticket Report]], and [[Product Sales Reports]].
 
-
*The missing [[Reciprocity Report]] has been added back to FTD Mercury X3!
 
-
*[[Address Verification]] is now Web-based.
 
-
*[[Mercury Administration: Audit Trail Screen|Audit trail]] security has been added for negative value sales, refunds, and updating Prevent House Charges check box in the [[Customer Detail Information Window - House Account Tab|House Account tab]] of the [[Customer Detail Information Window|Customer Detail Information window]].
 
==The Basics==
==The Basics==
Line 209: Line 195:
rect 117 900 364 929 [[FTD Mercury X3 & X3 Fall Reference Guide Table of Contents|FTD Mercury X3 & X3 Fall Documentation]]
rect 117 900 364 929 [[FTD Mercury X3 & X3 Fall Reference Guide Table of Contents|FTD Mercury X3 & X3 Fall Documentation]]
</imagemap>
</imagemap>
 +
 +
==New & Enhanced==
 +
If you're upgrading from an older version of FTD Mercury, there are exciting new enhancements that have been added to help you manage your business even better!
 +
 +
===New & Enhanced in FTD Mercury X3 Fall===
 +
FTD Mercury X3 Fall's centerpiece feature is the [[Event Planner]]. In addition, there are several other [[Additional FTD Mercury X3 Fall Enhancements|minor features and enhancements]]. Additionally, in May 2012, [[SMS Text Messaging|SMS text messaging]] support was added. In September 2012, [[FTD Florist Link]] was significantly enhanced.
 +
 +
===New & Enhanced in FTD Mercury X3===
 +
*[[FTD Mercury Mobile]] - allows you to keep up with your business from selected smartphones. You can get access to your Dashboard, as well as confirm deliveries on the go.
 +
*[[Order Confirmations]] - enables you to provide excellent customer service by confirming orders when they're received.
 +
*[[Email Management]] - You now have access to additional email management tools, including the ability to have different email addresses for invoices, delivery confirmations, order confirmations, and statements. You can even [[Emails and Confirmations Window#Sending a Personal Email Message|send personal email messages]] to customers. If you keep multiple contacts for customers, you can enter email addresses for those contacts and that email address will automatically override the customer's email address.
 +
*[[Add Recipient Window|Multiple sympathy cards]] are now available from the [[Handling Funerals with the Funeral Log|Funeral Log]].
 +
*Updates have been made to the [[Business Snapshot Report]], [[Tax Exempt Customer Report]], [[Product Comparison Report]], [[Ticket Report]], and [[Product Sales Reports]].
 +
*The missing [[Reciprocity Report]] has been added back to FTD Mercury X3!
 +
*[[Address Verification]] is now Web-based.
 +
*[[Mercury Administration: Audit Trail Screen|Audit trail]] security has been added for negative value sales, refunds, and updating Prevent House Charges check box in the [[Customer Detail Information Window - House Account Tab|House Account tab]] of the [[Customer Detail Information Window|Customer Detail Information window]].

Revision as of 12:05, 2 October 2012

Contents

FTD Mercury Point of Sale Running FTD Mercury X3
FTD Mercury Point of Sale Running FTD Mercury X3

Affordable. Powerful. Easy-to-use. FTD Mercury is a comprehensive shop management solution that cuts overhead, handles day-to-day floral management tasks, and helps you concentrate on customer service and satisfaction. Simplify your business, streamline your workflow, increase sales, and generate more profit - all with FTD Mercury.


The Basics

FTD Wire Orders

Order Management

Customer Management

Delivery

Products

Accounting

Credit & Debit Cards

Marketing

Event Planner

FTD Mercury Operations

Full FTD Mercury Documentation

Imagemap

FTD Florist LinkSMS Text MessagingEvent PlannerAdditional FTD Mercury X3 Fall EnhancementsFTD Mercury X3 Fall Installation InstructionsFTD Mercury X3 Installation InstructionsFTD Mercury X3 Fall Installation InstructionsFTD Mercury OverviewFTD Mercury Main MenuBasic OperationsThe Mercury NetworkFlorist Directory & SearchMercury MessagesEntering Wire Out OrdersProcessing Incoming Wire OrdersEntering OrdersTaking Order PaymentsTicketsStanding OrdersAutomatic Order ProcessingWorking with OrdersSearching for CustomersAdding New CustomersSetting Up House AccountsViewing Customer StatisticsEmail ManagementCustomer ManagementProduct CodesSearching for Products (FTD Mercury X2)Adding New ProductsDesign CenterFTD Mercury & Your FOL Web SiteProduct MaintenanceDelivery ConfirmationMapping and Routing Using Mercury DeliveryDelivery ZonesDelivery Zones and FeesFTD Mercury MobileMercury DeliveryMercury MarketingEmail Marketing CampaignsCreating Direct Mail Marketing CampaignsText Message Marketing CampaignsMarketingAccounts ReceivableBusiness ReportsMercury Accounting and QuickBooks IntegrationWire Service ReconciliationProcessing and Settling Credit CardsDebit CardsCredit Card Authorization CodesCreating a New EventGenerating ProposalsConverting Proposals into OrdersWorking with Rental EquipmentHouse Accounts and Event PlannerEvent PlannerManaging EmployeesManaging Point of Sale SessionsDashboardAutomatic Software UpdatesMulti-Store CapabilitiesWeb Order InterfaceFTD Document CenterFax & EmailMercury AdministrationFTD Mercury X3 & X3 Fall Reference Guide Table of ContentsFTD Mercury X3 Fall Training VideosFTD Mercury DocumentationFTD MercuryFTD MercuryBasic OperationsBasic OperationsAttaching Incoming OrdersAttaching Incoming OrdersWorking with OrdersWorking with OrdersCustomer ManagementCustomer ManagementProduct MaintenanceProduct MaintenanceMercury DeliveryMercury DeliveryMarketingMarketingMercury Accounting and QuickBooks IntegrationMercury Accounting and QuickBooks IntegrationProcessing and Settling Credit CardsProcessing and Settling Credit CardsEvent PlannerEvent PlannerFTD MercuryFTD MercuryFTD Mercury X3 & X3 Fall DocumentationFTD Mercury X3 & X3 Fall Documentation
alt=Merc Tech U OverviewAbout this image

New & Enhanced

If you're upgrading from an older version of FTD Mercury, there are exciting new enhancements that have been added to help you manage your business even better!

New & Enhanced in FTD Mercury X3 Fall

FTD Mercury X3 Fall's centerpiece feature is the Event Planner. In addition, there are several other minor features and enhancements. Additionally, in May 2012, SMS text messaging support was added. In September 2012, FTD Florist Link was significantly enhanced.

New & Enhanced in FTD Mercury X3

Personal tools