FTD Mercury

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Affordable. Powerful. Easy-to-use. FTD Mercury is a comprehensive shop management solution that cuts overhead, handles day-to-day floral management tasks, and helps you concentrate on customer service and satisfaction. Simplify your business, streamline your workflow, increase sales, and generate more profit - all with FTD Mercury.
Affordable. Powerful. Easy-to-use. FTD Mercury is a comprehensive shop management solution that cuts overhead, handles day-to-day floral management tasks, and helps you concentrate on customer service and satisfaction. Simplify your business, streamline your workflow, increase sales, and generate more profit - all with FTD Mercury.
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==New & Enhanced in FTD Mercury X3 Fall==
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==The Basics==
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* Minimum Requirements and Installation Instructions ([[FTD Mercury X3 Installation Instructions|FTD Mercury X3]] | [[FTD Mercury X3 Fall Installation Instructions|FTD Mercury X3 Fall]])
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*[[FTD Mercury Overview]]
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*[[Basic Operations]]
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==FTD Wire Orders==
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*[[The Mercury Network]]
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*[[FTD Florist Link|Florist Directory & Search]]
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*[[Mercury Messages]]
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*Entering Wire Out Orders
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*Processing Incoming Wire Orders
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==Order Management==
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*Entering Orders
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*Taking Order Payments
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*[[Tickets]]
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*Standing Orders
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*[[Automatic Order Processing]]
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**[[Working with Orders|More...]]
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==Customer Management==
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*Adding New Customers
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*House Accounts
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*Customer Statistics
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*[[Email Management]]
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*[[Customer Management|More...]]
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==Delivery==
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*Sending Delivery Confirmations
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*[[Mercury Delivery]]
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*[[FTD Mercury Mobile]]
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*Marking Orders Delivered
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==Credit & Debit Cards==
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*[[Processing and Settling Credit Cards]]
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*[[Debit Cards]]
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*[[Credit Card Authorization Codes]]
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==Accounting==
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*[[Accounts Receivable]]
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*[[Business Reports]]
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*[[Mercury Accounting and QuickBooks Integration]]
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*[[Wire Service Reconciliation]]
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==Products==
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*[[Product Maintenance]]
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*[[Design Center]]
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==Marketing==
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*[[Marketing|More...]]
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==Event Planner==
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*[[Event Planner|More...]]
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==FTD Mercury Operations==
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*[[Managing Employees]]
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*[[Managing Point of Sale Sessions]]
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*[[Dashboard]]
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*[[Automatic Software Updates]]
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*[[Multi-Store Capabilities]]
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*[[Web Order Interface]]
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*[[FTD Document Center]]
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*[[Fax & Email]]
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*[[Mercury Administration]]
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==New & Enhanced==
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If you're upgrading from an older version of FTD Mercury, there are exciting new enhancements that have been added to help you manage your business even better!
 +
 
 +
===New & Enhanced in FTD Mercury X3 Fall===
FTD Mercury X3 Fall's centerpiece feature is the [[Event Planner]]. In addition, there are several other [[Additional FTD Mercury X3 Fall Enhancements|minor features and enhancements]]. Additionally, in May 2012, [[SMS Text Messaging|SMS text messaging]] support was added. In September 2012, [[FTD Florist Link]] was significantly enhanced.
FTD Mercury X3 Fall's centerpiece feature is the [[Event Planner]]. In addition, there are several other [[Additional FTD Mercury X3 Fall Enhancements|minor features and enhancements]]. Additionally, in May 2012, [[SMS Text Messaging|SMS text messaging]] support was added. In September 2012, [[FTD Florist Link]] was significantly enhanced.
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==New & Enhanced in FTD Mercury X3==
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===New & Enhanced in FTD Mercury X3===
*[[FTD Mercury Mobile]] - allows you to keep up with your business from selected smartphones. You can get access to your Dashboard, as well as confirm deliveries on the go.
*[[FTD Mercury Mobile]] - allows you to keep up with your business from selected smartphones. You can get access to your Dashboard, as well as confirm deliveries on the go.
*[[Order Confirmations]] - enables you to provide excellent customer service by confirming orders when they're received.
*[[Order Confirmations]] - enables you to provide excellent customer service by confirming orders when they're received.
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<!--*[[SMS Text Messaging]] for Delivery Confirmations and Marketing Campaigns. (Available in an FTD Mercury X3 Fall patch - 10.31.2.6)-->
<!--*[[SMS Text Messaging]] for Delivery Confirmations and Marketing Campaigns. (Available in an FTD Mercury X3 Fall patch - 10.31.2.6)-->
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==Important Pages==
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==Full FTD Mercury Documentation==
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* Minimum Requirements and Installation Instructions ([[FTD Mercury X3 Installation Instructions|FTD Mercury X3]] | [[FTD Mercury X3 Fall Installation Instructions|FTD Mercury X3 Fall]])
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* [[FTD Mercury Documentation]]
* [[FTD Mercury Documentation]]

Revision as of 10:35, 26 September 2012

FTD Mercury Point of Sale Running FTD Mercury X3
FTD Mercury Point of Sale Running FTD Mercury X3

Affordable. Powerful. Easy-to-use. FTD Mercury is a comprehensive shop management solution that cuts overhead, handles day-to-day floral management tasks, and helps you concentrate on customer service and satisfaction. Simplify your business, streamline your workflow, increase sales, and generate more profit - all with FTD Mercury.

Contents

The Basics

FTD Wire Orders

Order Management

Customer Management

Delivery

Credit & Debit Cards

Accounting

Products

Marketing


Event Planner

FTD Mercury Operations


New & Enhanced

If you're upgrading from an older version of FTD Mercury, there are exciting new enhancements that have been added to help you manage your business even better!

New & Enhanced in FTD Mercury X3 Fall

FTD Mercury X3 Fall's centerpiece feature is the Event Planner. In addition, there are several other minor features and enhancements. Additionally, in May 2012, SMS text messaging support was added. In September 2012, FTD Florist Link was significantly enhanced.

New & Enhanced in FTD Mercury X3

Full FTD Mercury Documentation

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